Very easy process! No long call waiting times when attempting to contact. Ryan made us feel so at ease on our initial consultation. Becky was super helpful going through our welcome pack! Great ser... See more
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Company details
- Life Insurance Agency
- Business insurance company
- Income Protection Insurance Company
- Key Man Insurance Company
- Personal Insurance Company
- Shareholder Protection
Written by the company
Waddle Insurance - Real Advice. Real People. Real Protection. At Waddle Insurance, we’re on a mission to change the way people feel about insurance. No jargon. No pushy sales. Just honest, expert advice that puts you and your loved ones first. We specialise in life insurance, critical illness cover, income protection, and business protection - helping families, homeowners, and business owners across the UK protect what matters most. Whether you’re safeguarding your family’s future, securing your mortgage, or protecting your business from the unexpected, our advisors take the time to understand your needs and build a plan that’s right for you. Our culture is simple - care first, sell second. We believe in building trust, explaining your options in plain English, and being there when it really matters - including guiding you through claims with compassion and expertise. With a friendly team (and a penguin mascot who’s all heart), we mix professionalism with personality. We’re FCA-regulated, customer-driven, and proud of the five-star reviews that reflect the service we deliver every day. Waddle Insurance - protection advice the way it should be: transparent, personal, and giving you proper peace of mind.
Contact info
The Hive, Rear of 75 Uplands Crescent, SA2 0EX, Swansea, United Kingdom
- 03333 1111 23
- info@waddle.co.uk
- waddleinsurance.co.uk
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My Experience with Waddle Insurance was…
My Experience with Waddle Insurance was amazing would recommend very good company and the guy that attended to me had amazing customer service his name was Jac and he was very accommodating to my needs
Really nice advisor
Really nice advisor. Very helpful and patient as my diary was permanently changing re my availability.
Had a good customer experience
Had a good customer experience - Leo was great at helping me thru my insurance policy update
Great service and assistance provided
Great service and assistance provided. Thank you.
Good Experience
Very calm , gentle approach to talking to you. Allowed time to think about policy , no pushy sales talk. You can call them back to ask any questions.
Rhys Morris is knowledgable and took the time to explain things many times if needed.
Becky in welcome team was polite and helpful too.
Experience with Waddle
My experience with Waddle has been excellent! Ryan explained all about life insurance and everything I needed to know and how it's works etc. Very happy with overall experience
I had a very educative support from…
I had a very educative support from Jessica and she found the best insurance for my budget. Very pleased with this company
Very good service I am happy with it
Highly recommend!
Great company, everything is explained in simple terms and options given so you can choose the level of cover suited to you. Nothing too much bother if give them a call. Phone always answered quickly and you get directed to right person/department promptly. Hughly recommend!
My experience with Waddle has been fabulous
My experience with Waddle has been amazing Ian and Becky have been fabulous they know what they are doing my regards and thanks to them both I can’t remember the exact date in February 2026 but am grateful to them
All queries was answered to my…
All queries was answered to my satisfaction I was put at ease and my mind at rest to enable me to make the right decisions which is Taylor made .
New policies…
We’ve been working on our new policies with Waddle since summer ‘25 and they have been extremely patient. After picking up again in the Autumn and much research from Aimee Bowditch, who found the best policies for myself and my husband, I can honestly say we are very happy with the level of service from Waddle and especially Aimee and would certainly recommend them. Thank you
Really hood experience
Really good experience with waddle would recommend to anyone
The companies is very professional.
The companies is very professional.
The young lady was very helpful and kind
Really positive experience
Really positive experience! Thank you to Rhys for taking the time to provide such clear and helpful advice. I’ve been with Waddle for 5 years, and this level of support really reinforces why. Everything was explained in a way that was easy to understand, which made the whole process much smoother. Highly recommend!
New to waddle, nowhere compares.
So far I’ve loved being with waddle, yet to claim, but the service has been fantastic, super simple, accommodating and really invested in getting the best for YOU, not them. Clear and concise information, a well presented and easy to follow welcome pack, and when you ring up to ask a question, it’s not a random call center, you deal with your own advisor and no one else. Will definitely be re-investing in further policies. Will be a ‘waddler’ from now on.
Liam was really helpful and…
Liam was really helpful and knowledgeable
Life Insurance
Has been a pleasure to use Waddle for my Life Insurance. Matthew was more than helpful in securing me the best possible deal at the minute.
Harry was an amazing person to work…
Harry was an amazing person to work with, everything was explained easily and I couldn’t have asked for a better person to speak to.
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