West Country Surveyors Ltd Reviews 

Erica Bond carried out a full house survey for us. Afterwards Erica contacted me to give me a very informative overview which was much appreciated before we received the full copy.

Highly recommend! I had a level 3 RICS survey for buying my first property. I had questions about the process so called to do the booking and payment process. The person on the phone was very helpful and booking and payment was easy. While they were busy and took a little longer to get the report to me, after the inspection my surveyor Matthew called out of courtesy to let me know how it went and what to expect next- which I wasn’t expecting and thought was a nice touch. Especially during what was otherwise and incredibly stressful time. Really pleased with the service, customer service and value for money.

We are first time buyers and had a level 3 survey completed recently. The house is an old miners cottage built around 1850s and so we knew we had to get a detailed report. Matt Pilkington was our surveyor and completed a very thorough, in-depth survey which has been incredibly valuable in aiding our process. We are incredibly grateful for this and would definitely recommend this company to anyone!

Matt Pilkington carried out a house survey for us and was exceptionally professional, thorough, detail-oriented, and helpful throughout the process. The report was comprehensive and easy to understand, and he was happy to answer our questions. I would highly recommend him to anyone looking for a reliable and knowledgeable surveyor.

We found West Country Surveyors through a comparison site, gave them a call, and Matt organised and carried out our survey in a very short time frame. Matt was thorough and professional - his attention to detail and level of knowledge was beyond the bare minimum needed for a RICS Level 3, and the comments and phone call afterwards were extremely useful. Would definitely use him / West Country Surveyors again in the future!

A very detailed report following a level 3 survey. Good contact with emails and phone calls.

Very professional service and delivered a very detailed report. Took the time to explain everything throughly after the report to cut through the jargon and give me a informed opinion of the next steps required before purchasing the property. Matt Jones was a pleasure to work with I will be recommending him in the future

Professional, efficient, and easy to deal with. The retrospective valuation was completed quickly and to a high standard. Everything was explained clearly in easy-to-understand terms, and no question was ever too much trouble. Highly recommended David Clare!

David did our survey and report for us and we were kept updated with the plan regularly. He kindly rang us after he had done the survey to let us know a summary and he produced the report the next day! He included so much detail, which will be super helpful for us. He was very patient and polite on the phone, happily answered all our questions and made really helpful suggestions for what was needed going forwards. He was available after the report and happy to answer any questions. There was also loads of detailed photos included, which are super helpful. Would definitely recommend them for a genuine, detailed and helpful survey and super service!

This really was an "above and beyond" experience. After the survey I received a phone call from David where the main points were clearly explained with plenty of opportunity to ask questions, and soon after received a written report with an amazing amount of detail and care put in to it. Heavily recommended

Excellent service from our Level 3 surveyor, Matthew. He was incredibly thorough, professional, and took the time to explain everything clearly. He was also very pleasant and helpful on the phone throughout the process. I would highly recommend his services to anyone looking for a detailed and reliable survey.

I had an excellent experience with this surveying company. Matt carried out a thorough inspection with impressive attention to detail and precision. He contacted me on the day of the inspection to provide verbal feedback, which I found extremely helpful in understanding his findings.

Matt was consistently available by phone or email to answer any further questions or queries, and his communication throughout was professional and clear.

I would highly recommend this company.

I would highly recommend and not hesitate to use West Country surveyors in the future.
From the very start the communication was very fast, friendly and very helpful. Being first time buyers it was laid out so clearly to aid us in understanding the process as a whole.
We had Erica Bond complete the survey of our proposed new home. Every aspect of what Erica has done for us has been absolutely brilliant. The report was incredibly thorough and left no stone unturned. She outlined possible issues or things that would need some care and attention whilst still keeping a fair and balanced outlook on reality due to its very old age which helped us move forward with the purchase with the best possible knowledge, understanding and to be fully prepared!
I had multiple phone calls with Erica in which she was very kind and patient to answer all my questions and broke everything down in great detail so that we could understand everything and knew actually what we were expecting when the report came through.
I would like to thank West Country Surveyors and Erica in particular as they’ve made this part of a stressful house purchase feel seamless!
It really was a first class survey and if you’re lucky enough to get allocated Erica then you’ve struck gold!

I highly recommend Matt Pilkington, The survey report that he did was excellent very easy to read, lots of photos. I was very pleased with the outcome and would definitely use this company again. Brilliant communication throughout

I am so pleased that I asked West Country Surveyors to carry out a survey on a property I was looking to buy. Mathew Pilkington was extremely thorough and his report was clear and concise. In all, the report helped the decision making process immensely.

I would definitely use this company again.

My level 2 homeowners survey was handled very professionally and Matthew was extremely helpful throughout the process. The report was easy to understand, very detailed and covered everything as required. Matthew also called to talk through the report and to answer and further questions.
Would highly recommend West Country Surveyors Ltd.

Matt Pilkington completed my survey and I was very pleased with it. I had a detailed report and it was very thorough. I had a call soon after to talk through the main points and then a full report a few days later. They had a cancellation so I was able to have the survey done very fast. Due to issues with buying, I dealt with them 3 times and they were always helpful and professional, with competitive pricing. I want to also mention Hannah, she was always so kind and helpful when I had to delay and she's a credit to the company. Highly recommended!

Very nice to deal with, responsive and professional and assisted on a couple of tight deadlines. We had instructed them to act on a purchase last year but that fell through so was good to be able to instruct them this time round! We needed a Level 3 Survey and, out of the blue, a Reinstatement valuation for the insurers and all dealt with on an expedited basis. Would happily recommend! Thank you!

very detailed report. I had some questions and the director took 45 minutes out of his day to answer my questions as my surveyor was annual leave for 2 weeks. Great service would recommend.

Very kind and helpful surveyor