WholeFoodsBox Reviews 

232
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the wonderful and unique selection of organic items satisfies specific daily dietary needs perfectly. People also continually praise the impressively fast and reliable delivery service, mentioning that perishable goods always arrive securely packaged and completely frozen. However, some customers also noted occasional problems with delayed shipping times, missing items from packages, or receiving completely incorrect products. A few reviewers were deeply dissatisfied when their online orders experienced significant transit delays or lacked proper communication regarding tracking updates.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a broad and hard-to-find range of... See more

Delivery service

Reviewers express high satisfaction with the delivery service, often highlighting super fast shipping and... See more

Order

Customers had positive experiences with order, highlighting the ease of the process and timely, efficient... See more

Quality

People report positive experiences with quality, expressing gratitude for top-tier nutrition, delicious... See more

Service

Consumers find service to be positive, highlighting efficient handling and impressive packaging that keeps... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more

Rated 5 out of 5 stars

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you... See more

Rated 5 out of 5 stars

I recently went to hospital with kidney issues and now need to eat healthy low salt foods. as I was shopping I realized that wholemeal bread and cheese in supermarkets is not low salt. So I found Whol... See more


Company details

  1. Health food shop
  2. Natural Foods Shop
  3. Organic Food Shop

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(232)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would have given more stars if…

I would have given more stars if possible. I ordered Oatly cream which came in box of 5 which was ideal for me. I have never had a parcel so well and thoughtfully packed. It was excellent and all 5 cartons arrived in good condition. The service was very prompt. I would certainly recommend them on the basis of this purchase.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Best kombucha

Wow! I had this brand of kombucha in the States years ago. Im thrilled that WholeFoods is selling it in the UK.
The favor is second to none. It is raw,30 day fermentation, 2,250mg organic acids and 9 billion living cultures.
It gives you a delightful buzz when drinking. ❤️ the Gingerberry!

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, efficient delivery and well packaged. Food allergens labelled well on website and all items delicious.

16 September 2025
Unprompted review
Rated 3 out of 5 stars

The produce was great, the rest of experience wasnt.

The produce was great, but I ordered from them because they had a specific ingredient listed as in stock. It showed as available, so I expected a quick delivery. After a few days with no dispatch, I asked and was told they were waiting on new stock and would send it once it arrived. Honestly, I would have ordered from a competitor if I’d known it wasn’t actually in stock, and the delivery ended up coming later than I needed.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

I have just received my 3rd order and I…

I have just received my 3rd order and I must say I’m truly pleased with it. Yes you do have to pay a bit more than at a usual shop but you would be paying the same price if you have to shop at a farm shop. I’m glad I came across their website and will definitely order again soon.

9 September 2025
Unprompted review
Rated 4 out of 5 stars

Really good

Really good - would have liked website to be more clear about delivery days

22 August 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 2 packs of 6 Icelandic water

I ordered 2 packs of 6 Icelandic water, thought they came in normal cases? They came individually wrapped (waste of packaging material), time consuming to unwrap it all, left with all the plastic bubble wrap to discard then and 1 bottle was missing!

not a great 1st experience wholefoods - I should at least get what paid you for.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, arrived quickly after placing my order - and I’ve been on repeat since then!!Happy to be a regular customer.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

A great find

Good service - fast delivery - and a really broad range of health/wellbeing-orientated products. I've tried all sorts of new things and so far haven't been disappointed once. I can thoroughly recommend.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

No customer service. Disappointing 😡

Received order and most items are okay. However some of the ‘fresh’ fruit ordered was mouldy.
I contacted Wholefoodsbox via several methods but had no acknowledgment or reply from anyone.
Terrible customer service. It’s a shame because I would love to continue supporting local small businesses but they have let themselves down with a complete lack of care and communication.
Will not be using again. Disappointing 😡

6 August 2025
Unprompted review

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