WholeFoodsBox Reviews 

232
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery services and exceptional packaging methods that successfully keep frozen and chilled goods entirely intact and cold during transit. Consumers also deeply appreciate the wide and impressive range of healthy, hard-to-find organic products that consistently taste fresh and delicious. However, some people mentioned that delivery times were occasionally delayed, causing packages to arrive later than expected. A few shoppers also experienced frustrating issues with missing products or receiving completely incorrect items in their orders. Additionally, a number of buyers expressed dissatisfaction regarding excessive packaging waste and specific wrapping materials used for items.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a broad and hard-to-find range of... See more

Delivery service

Reviewers express high satisfaction with the delivery service, often highlighting super fast shipping and... See more

Order

Customers had positive experiences with order, highlighting the ease of the process and timely, efficient... See more

Quality

People report positive experiences with quality, expressing gratitude for top-tier nutrition, delicious... See more

Service

Consumers find service to be positive, highlighting efficient handling and impressive packaging that keeps... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the variety that I can buy from this website. The delivery driver did not knock & left the frozen food on the doorstep so I didn't know it was there until |I read my emails, but fortunately it... See more

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more


Company details

  1. Health food shop
  2. Natural Foods Shop
  3. Organic Food Shop

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(232)

122 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great to support a family business

I was searching for Good phats oil
and while i also found it on Amazon for a quiid or so cheaper
I wanted to buy from Wholefoodsbox

if we don't support guys like this we will lose the chance to
great communication
delivered as expected
happy customer - i will be back!

2 August 2025
Unprompted review
Rated 5 out of 5 stars

So wonderful and fresh and top quality

It was so easy and efficient and very professional ofc,i ordered for my Mother and Stepdad as a suprise treat as i found out Mum had never tried green tomatoes 🍅 and a good few others too,they were thrilled with the suprise and also with the taste and quality of the products 😀 and my Mum who is a professional artist made a still life painting of the tomatoes as the colours were amazing 👏 🤩
Thanks Wholefoods 😊

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent 👍

Speed, packing, service, the product - everything is a top notch 👍
I’m a loyal returning customer - and will continue to be one

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, well packed. Cannot seem to buy this product locally for my daughter, she is gluten intolerant and struggles with many other crisp breads, so I’m more than happy with this service.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company to order from!

Fantastic company to order from. I recently ordered some vegan pies that I was unable to get any more from the supermarket. I was so delighted to find somewhere online that sells them, everything about the order and delivery went smoothly. They were carefully packaged and I was very very happy overall, and I will most certainly be ordering again.

30 June 2025
Unprompted review
Rated 2 out of 5 stars

Wrong product delivered, no acknowledgement from customer service after contacting them.

I made a point of ordering Sambucol for ages 1-12 years from your website, as nowhere else did this age range. I checked repeatedly that it was the correct age before ordering. What turned up, was for ages 3-12years, which I had found everywhere else I usually shop, and made a point of avoiding. Now, I appreciate the packaging is very similar, but annoyingly I ordered it for my only just turned 2 year old, so it's not as though I can use it for another year,by which point it will be out of date. I immediately emailed customer service to say I'd received the wrong package, I'd have expected some sort of acknowledgement. Even an automated response to say that it had been received and someone would reply as soon as possible, would have been nice... Instead, I was sent an email asking me to review my recent order.... okay Whole Foods, here's your review! Please can someone contact me to fix my issue.
I gave 2 stars because in fairness, delivery was reasonable and well packaged, it's just unfortunate it's mot what I ordered.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a selection of plant-based…

I ordered a selection of plant-based yogurts from Whole Food Box and absolutely loved them! The quality of the products was amazing, and everything arrived in perfect condition. I had a few questions and changes about my order (I probably bothered them more than once!), but their customer service was exceptional — they replied promptly, were so helpful, and really went above and beyond to assist me. I truly appreciate their patience and support. I’ll definitely be ordering again — highly recommended!

17 June 2025
Unprompted review

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