The team were extremely helpful and spent time explaining their product. Jay went out of his way to send photos of an opened pack,
I’m looking forward to purchasing their products

I recently purchased an engineered wood floor from Woodfloors4u. The quality of the product was excellent, and the team was helpful in assisting with my needs, including finding a professional fitter. They have a good selection of floors and are accommodating with delivery requests. However, it's worth noting they don't accept credit cards online, so alternative payment methods are necessary. While the staff are friendly and knowledgeable, and the product is of good value, there are a few areas they could improve. Overall, a decent experience. ***

Incredibly helpful team at the wood floors 4u main warehouse and amazing to be able to go and inspect the flooring before buying. Came away with beautiful Casablanca oak engineered wood flooring for my kitchen. High quality, easy to install and looks immaculate. Purchased the acoustic underlay, glue and hard wax and collected the flooring all in one go. Highly recommend the product and service!

Excellent service and the staff are friendly and extremely helpful. I used this company seven years ago and now in a new home and have gone back to them. Would highly recommend.

Wood floor ordered but l was later told it was out of stock. Company kindly supplied alternative “better product” for same price however at the time of agreed alternative I asked them to ensure they had more stock of this to complete other rooms I required. They never got back to me. A few weeks later when I required more flooring, nothing was available and I needed to use an alternative supplier and now risk floor looking different (rooms next to each other) No actual issue with floor supplied, looks good fitted just disappointing service.

Update:- I have since been called by the company boss who has assured me this is not their usual standard of service and also highlighted current issues with Red Sea movement of goods. I appreciate the honest discussion and apology and have updated my rating as a consequence. I had no concerns about quality of product or initial delivery.

Good quality at reasonable prices. Excellent customer service 👏

Quick response, delivered was on time.
Product quality is awesome

Delivered in days just as they promised, unlike my local floor supplier who always promised delivery "next Monday"!

Jay was wonderful to deal with online.

Shipping was pricey as I only needed two items but my problem for not being organised and ordering from a eingle supplier.

The product is much better than my local supplier of flooring!!

I'll be back to Woodfloors4U for another order in a few months.

Very swift service with good products

Great product and service

Prompt helpful reply

Very helpful advice pre purchase and prompt delivery post. Lovely product.

Very high quality products and customer orientated team. Delivery of the product was done in a very quick time.

Laurent has been most helpful so fat as we progress in selecting our flooring.

Had to buy a floor really quickly needed stock they had an excellent selection of engineered floors and went above and beyond to source me extra bits I needed
Really friendly and knowledgeable staff would thoroughly recommend

Good service

The engineered wood floor was excellent quality and the team bent over backwards to help us get exactly what we wanted and when. They even helped us find a fitter who was professional and thorough and did an excellent job. I could not recommend them more highly!

Phoned and asked about a specific date for delivery and they put a hold on the order for a couple of days so it arrived just when I needed it. Great product, great team. Don't be put off that they don't take credit card online. Use PayPal or phone them about paying them direct. Trustworthy retailer, would recommend.

These guys are extremely friendly and helpful. The product is brilliant and they will happily price match if you find it cheaper anywhere. We also used their fitters who where brilliant and saved us loads of hassle and money. It was a pleasure doing business with you all. Great customer service the old fashioned way. Laurent was a star........