Fast to deliver, but extreem slow to assist. If you purchase items from them, please reconsider as they dont react to customer service at all. When yoy run into problems with items and like to return... See more
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Goedkope groothandelproducten voor iedereen. kwantumkortingen, geen minimum. koop voor te gekke groothandelprijzen.
Kabelweg 57, 11014BA, Amsterdam, Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 week
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I had trouble with my order and Christian was super helpful! He helped me figure out my problems and took a tremendous stress off my back. I will definitely be ordering again because of this. Thank you so much!

Reply from WORDANS
Always have a good experience in ordering products with no issues. Quick delivery also.

Reply from WORDANS
Shoutout to Christian for always helping out with orders

Reply from WORDANS
Customer service with Christian was very smooth. Good experience with products and company

Reply from WORDANS
After struggling to find well-made, solid-color tees that fit just right, I’m thrilled to have discovered Wordans. Their shirts strike the ideal balance—tailored without being tight, made from durable fabric that holds its shape wash after wash. The colors are rich and consistent, exactly as pictured.
I’d also like to commend **Christian** for his outstanding customer service. He provided prompt, helpful guidance when I had questions, making the entire experience seamless. It’s rare to find a company that delivers both premium products and genuine care for customers. Wordans has earned my trust, and I’ll certainly be returning.

Reply from WORDANS
Nicolas made the ordering process very easy and helped in every way he could. The samples arrived promptly and were just perfect.

Reply from WORDANS
Love ordering from Wordans, they are extremely efficient and the customer service we received from Christian during my last order was exceptional!!! He was very quick, understanding and made sure our needs were met. Definitely not my last time ordering from them 😊

Reply from WORDANS
NO HAPPY AT ALL - 1 // On the screen the logo looked fine. But when received it was not like we ordered. An Item in the Logo "move".
2 // Colour ordered is not the colour delivered.
3 // When sending a "complaint" via the website -- no reply
4// Sending by mail -- no reply
5// Sending again after a few days later -- still no reply
Feels like they simply don't care for quality or the customer.
This was a trial Business order - the big order will not be sent there, that is a fact.

Reply from WORDANS
Christian has been very helpful and friendly! Good to work with!

Reply from WORDANS
Nicolas Malhage is an amazing Sales Supervisor! Super fast to respond and always helpful. His support was 10/10 – quick, easy, and stress-free. Really appreciate the great service!

Reply from WORDANS
The experience was remarkable. First of all, the availability of your employees. It was my first time on your website and I was able to speak to Christian an agent who was attentive and very informal. And I intend to buy from you soon.

Reply from WORDANS
Order placed 1 week ago. The status still "In Progress". No answer to email.I advice them to update their information about shipping time (within 4-5 days). Maybe they couldn't find me again in the system? If they can't see me in the system just don't accept the new orders while solving it. Or the payment? Its made with iDeal so receiving it takes just a seconds. It's my mistake that I trust them for the second time.
Because of them we lost also clients...
W6023751
I was happy to be able to order the quanity needed. My order was shipped & arrived quickly.

Reply from WORDANS
I placed my first order with Wordans, and a portion of it was cancelled during processing, with a store credit issued instead of a refund. When I tried to reorder the cancelled items using the credit, no credit was applied at checkout. I called the company multiple times, and each time, **Christian** answered. It felt like my order was being manipulated, with higher prices and shipping charges added. Also, every time I added an item to my cart it would disappear. Eventually, Christian allowed me to place the order at zero cost. However, it’s been over a week, and I never received a confirmation email. Today, I found out my order was cancelled without notice. The customer experience has been incredibly frustrating and unprofessional.
I have been working with Wordans for years and they have always been a great company to deal with especially Christian. Excellent response time and showed a caring attitude.

Reply from WORDANS
Excellent, efficient and quick service. The way customer service should be!
Thank you Christian

Reply from WORDANS
Christian was so helpful and understanding. Hard to find good employees like that nowadays!

Reply from WORDANS
I've placed an order more than two weeks ago and received no confirmation about its progress. It says it's just stuck in a warehouse. They have been ignoring all the emails I've sent them about the order, too. Phone numbers are offline as well...
Writting here as a last resort to try to resolve this problem. Had a relatively positive experience the first time I shopped with them. But recently the service seems to have drastically dropped in quality. So probably won't shop here anymore.
W6004553
Christian was extremely helpful and was very responsive to all my inquiries.

Reply from WORDANS
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