WORDANS Reviews 

2,340
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were somewhat happy with their experience overall. Many buyers frequently mention that the items purchased are well made, comfortable, and functional for daily use. People also enjoy receiving swift support from customer care agents who provide friendly, polite, and effective assistance during inquiries. Shoppers appreciate receiving their purchases quickly when everything goes according to plan. However, some people mentioned facing frustrating problems such as missing parts in their packages, unexpected delivery delays, and unresponsive communication channels. Others noted receiving incorrect product sizes or defective items, alongside persistent difficulties when trying to secure proper refunds or resolutions.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order experiences, as some consumers report missing items, incorrect... See more

Product

Consumers find product experiences to be highly mixed, as while some reviewers praised well priced good... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some reviewers report prompt shipping and... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising quick and professional... See more

Staff

Customers consistently note positive experiences with staff, frequently praising helpful representatives like... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Fast to deliver, but extreem slow to assist. If you purchase items from them, please reconsider as they dont react to customer service at all. When yoy run into problems with items and like to return... See more

Company replied

Rated 4 out of 5 stars

I think those USB sticks are great. You have different colours if you like they have a big capacity. There are not too expensive and I used them to put all my photos on it.

Company replied


Company details

Written by the company

Goedkope groothandelproducten voor iedereen. kwantumkortingen, geen minimum. koop voor te gekke groothandelprijzen.


Contact info

3.1

Average

TrustScore 3 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(2,340)

245 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had trouble with my order and…

I had trouble with my order and Christian was super helpful! He helped me figure out my problems and took a tremendous stress off my back. I will definitely be ordering again because of this. Thank you so much!

5 May 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Claire,

Thank you for the great review! We're thrilled to hear you had a positive experience with us. We look forward to seeing you again soon!

Best,
"

Rated 5 out of 5 stars

Always have a good experience in…

Always have a good experience in ordering products with no issues. Quick delivery also.

6 May 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Adryan,

Thank you for your loyalty and support! We’re thrilled to continue providing you with top-notch service.

Cheers,"

Rated 5 out of 5 stars

Shoutout to Christian for always…

Shoutout to Christian for always helping out with orders

5 May 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Niki,

Thank you for the high recommendation! We appreciate your feedback and look forward to serving you again.

Warm regards,"

Rated 5 out of 5 stars

Customer service with Christian was…

Customer service with Christian was very smooth. Good experience with products and company

29 April 2025
Unprompted review
WORDANS logo

Reply from WORDANS

Hi EMcDH,

Thanks a bunch for your review! We're happy you had a great experience.

Cheers,

Rated 5 out of 5 stars

**Exceptional Quality Shirts with a Perfect Fit**

After struggling to find well-made, solid-color tees that fit just right, I’m thrilled to have discovered Wordans. Their shirts strike the ideal balance—tailored without being tight, made from durable fabric that holds its shape wash after wash. The colors are rich and consistent, exactly as pictured.

I’d also like to commend **Christian** for his outstanding customer service. He provided prompt, helpful guidance when I had questions, making the entire experience seamless. It’s rare to find a company that delivers both premium products and genuine care for customers. Wordans has earned my trust, and I’ll certainly be returning.

24 April 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Jetpakk,

Thank you for your loyalty and support! We’re thrilled to continue providing you with top-notch service.

Cheers,"

Rated 5 out of 5 stars

Nicolas made the ordering process very…

Nicolas made the ordering process very easy and helped in every way he could. The samples arrived promptly and were just perfect.

16 April 2025
Unprompted review
WORDANS logo

Reply from WORDANS

Hi Aideen, thank you for your comment, we are happy to provide you with the best service. ✨

Rated 5 out of 5 stars

Love ordering from Wordans

Love ordering from Wordans, they are extremely efficient and the customer service we received from Christian during my last order was exceptional!!! He was very quick, understanding and made sure our needs were met. Definitely not my last time ordering from them 😊

2 April 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Julie,

Thank you for the high recommendation! We appreciate your feedback and look forward to serving you again.

Warm regards,"

Rated 1 out of 5 stars

1 // On the screen the logo looked…

NO HAPPY AT ALL - 1 // On the screen the logo looked fine. But when received it was not like we ordered. An Item in the Logo "move".
2 // Colour ordered is not the colour delivered.
3 // When sending a "complaint" via the website -- no reply
4// Sending by mail -- no reply
5// Sending again after a few days later -- still no reply
Feels like they simply don't care for quality or the customer.
This was a trial Business order - the big order will not be sent there, that is a fact.

16 April 2025
Unprompted review
WORDANS logo

Reply from WORDANS

We're truly sorry to hear about your experience. Unfortunately, we couldn’t find your details in our system and would appreciate it if you could share a bit more information with us. We'd really like to understand what went wrong and work on a solution as quickly as possible.

Rated 5 out of 5 stars

Great Service

Christian has been very helpful and friendly! Good to work with!

15 April 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hi Lorri,

Thanks for your feedback on our products! We hope to serve you again soon!

Best regards,"

Rated 5 out of 5 stars

Nicolas Malhage is an amazing Sales…


Nicolas Malhage is an amazing Sales Supervisor! Super fast to respond and always helpful. His support was 10/10 – quick, easy, and stress-free. Really appreciate the great service!

14 April 2025
Unprompted review
WORDANS logo

Reply from WORDANS

Hi, many thanks for sharing your experience 😊

Rated 5 out of 5 stars

The experience was remarkable

The experience was remarkable. First of all, the availability of your employees. It was my first time on your website and I was able to speak to Christian an agent who was attentive and very informal. And I intend to buy from you soon.

21 March 2025
Unprompted review
WORDANS logo

Reply from WORDANS

Thank you very much Jean-Patrick, for sharing your experience with us, it is greatly appreciated !

Rated 1 out of 5 stars

Order placed 1 week ago

Order placed 1 week ago. The status still "In Progress". No answer to email.I advice them to update their information about shipping time (within 4-5 days). Maybe they couldn't find me again in the system? If they can't see me in the system just don't accept the new orders while solving it. Or the payment? Its made with iDeal so receiving it takes just a seconds. It's my mistake that I trust them for the second time.
Because of them we lost also clients...
W6023751

2 April 2025
Unprompted review
Rated 5 out of 5 stars

What I needed!

I was happy to be able to order the quanity needed. My order was shipped & arrived quickly.

25 March 2025
Unprompted review
WORDANS logo

Reply from WORDANS

Thank you for your review !

Rated 1 out of 5 stars

Worst customer experience ever!

I placed my first order with Wordans, and a portion of it was cancelled during processing, with a store credit issued instead of a refund. When I tried to reorder the cancelled items using the credit, no credit was applied at checkout. I called the company multiple times, and each time, **Christian** answered. It felt like my order was being manipulated, with higher prices and shipping charges added. Also, every time I added an item to my cart it would disappear. Eventually, Christian allowed me to place the order at zero cost. However, it’s been over a week, and I never received a confirmation email. Today, I found out my order was cancelled without notice. The customer experience has been incredibly frustrating and unprofessional.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Great company to work with

I have been working with Wordans for years and they have always been a great company to deal with especially Christian. Excellent response time and showed a caring attitude.

28 March 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Trevor,

Thank you for your loyalty and support! We’re thrilled to continue providing you with top-notch service.

Cheers,"

Rated 5 out of 5 stars

Excellent

Excellent, efficient and quick service. The way customer service should be!
Thank you Christian

26 March 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Donna,

Thank you for your loyalty and support! We’re thrilled to continue providing you with top-notch service.

Cheers,"

Rated 5 out of 5 stars

Christian was so helpful and…

Christian was so helpful and understanding. Hard to find good employees like that nowadays!

26 March 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Josie,

Thank you for the high recommendation! We appreciate your feedback and look forward to serving you again.

Warm regards,"

Rated 1 out of 5 stars

drastically dropped in quality

I've placed an order more than two weeks ago and received no confirmation about its progress. It says it's just stuck in a warehouse. They have been ignoring all the emails I've sent them about the order, too. Phone numbers are offline as well...

Writting here as a last resort to try to resolve this problem. Had a relatively positive experience the first time I shopped with them. But recently the service seems to have drastically dropped in quality. So probably won't shop here anymore.

W6004553

27 March 2025
Unprompted review

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