AlzProducts.co.uk Reviews 

437
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I had a very disappointing experience with this company. I contacted them regarding a fault with a doll I had purchased, only to receive a rude and highly inappropriate response. The reply made comp... See more

Rated 2 out of 5 stars

I needed to exchange a TV remote control. Royal Mail tried to deliver the first one I ordered but it hadn't been collected, I didn't realise till I chased it up myself. Poor dad was struggling with hi... See more

Company replied

Rated 2 out of 5 stars

I ordered a telephone for my mother who suffers with mild cognitive impairment. The order and delivery went smoothly enough but when I installed the phone I couldn't lift three of the dial buttons to... See more

Rated 3 out of 5 stars

The item we ordered came promptly and was quite well packaged, there was crushed cardboard on one corner wher it seemed to have been pressed down so it would fit into the bag it came in. The item wa... See more

Company replied

Company details

  1. Hospital equipment and supplies store
  2. Wellness centre

Information provided by various external sources

AlzProducts are a specialist retailer of disability aids for people with Alzheimer's & Dementia.


Contact info

2.2

Poor

TrustScore 2 out of 5

437 reviews

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2.2

All reviews

(437)

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Rated 5 out of 5 stars

IDEAL ITEM FOR MY FATHER

BOUGHT THIS ITEM FOR MY FATHER WHO HAS BEEN DIAGNOSED WITH ALZIMERS, HIS MEMORY IS PRETTY POOR AND CANT RECALL THE DAY AND DATE. THIS ITEM IS IDEAL FOR HIM, MY ONE SLIGHT RESERVATION WOULD BE THAT THE CLOCK HAVE THE OPPORTUNITY OF BEING ANALOUGE OR DIGITAL INSTEAD OF JUST BEING DIGITAL. MANY OLD FOLK WERE AND STILL ARE READING THE TIME BY ANALOUGE CLOCKS.

26 January 2014
Unprompted review
Rated 5 out of 5 stars

A great step in the right direction. Thank you.

My mother was continuously getting in a muddle with the TV remote as her dementa progressed, to the point where she forgot how to use it and even when set up so it just needed a one button press, the wrong buttons would be pressed and all hell would break loose.

This simple on/off + high/low volume + channel change remote has meant she can now use her TV again. So far so good anyway.

25 January 2014
Unprompted review
Rated 5 out of 5 stars

It makes controlling tv so easy that even I can use it!

I wanted a controller for tv and sky for my Father who is 97 and has arthritis and struggles with 2 remotes. Research led me to the "Flipper" which seemed the ideal solution. Delivery was excellent as was the information provided. The only problem encountered was installing favourite channels which was resolved (hopefully as I haven't tried yet) with a phone call to the main office who suggested a different way of entering channel numbers using STB as the instructions provided were mainly for USA market.
I am sure that if I encounter any more problems a quick call will soon resolve them.

25 January 2014
Unprompted review
Rated 5 out of 5 stars

Great Products

Bought a remote control from AlzProducts for my father because he was having difficulty selecting the numbers on his old remote ,its called "The Flipper " how easy is it....very easy he loves it, well done on this product...........

24 January 2014
Unprompted review
Rated 4 out of 5 stars

Good clock - but pricey

I bought this clock for two octogenarians who both struggle to remember the day and date for taking pills and for keeping medical appointments, etc. It shows the day, the date and the time accurately and clearly - but it doesn't respond to night time when an auto dimmer would be useful as the display is quite bright. Otherwise, it works as described.

23 January 2014
Unprompted review
AlzProducts.co.uk logo

Reply from AlzProducts.co.uk

Rated 5 out of 5 stars

A1 SERVICE ACROSS THE BOARD

LOOKED UP ACROSS ALL WEB SITES FOUND Alzproducts .Co had a good reply service. Little box in corner of page asking you very politely if you require help or answer to a question which I did and e-mailed that night answer back next day early and most importantly answered my question honestly not trying hard sell.

21 January 2014
Unprompted review
Rated 4 out of 5 stars

Good but pricey.

I bought this for my mother who has Alzheimer's Dementia and has difficulty knowing what day it is. This clock is just what she needs as the display is very clear and bright, day and night. I think it is overpriced, though.

19 January 2014
Unprompted review
AlzProducts.co.uk logo

Reply from AlzProducts.co.uk

Thank you for your feedback Graham.

Making our clocks less expensive for customers is very important to us, unfortunately they are relatively expensive in comparison to normal clocks as they serve a smaller number of people and therefore manufacturing costs are higher.

However, as production amounts increase, the price also decreases, it wasn't that long ago that this clock had an RRP of £100, so we are making progress in that regard.

I am glad that your Mother is having success with her clock, and if there's anything we can help you with in the future, please do not hesitate to get in touch.

Thanks Graham.

Rated 5 out of 5 stars

Great Service and immediate reassuring responses to any enquiry

I came across this website when browsing to see if I could find some 'simplified' everyday items for my husband who has early onset Vascular and Lewibodies dementia.
The srvice was fantastic, a very timely delivery of a great digital clock - perfect for my needs. Unfortunately when it arrived a part of the plug in device had been damaged.
From Australia I emailed Alzproducts and received an immediate personalised response with a replacement cord being dispatched within 48 hours. With a wide range of products and personalised great service, I would recommend Alproducts to anyone.

17 January 2014
Unprompted review

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