Angelmobility Reviews 

350
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and robust build of the products, finding them comfortable, lightweight, and perfectly suited for their mobility needs. Many highlight the exceptionally fast and prompt delivery, often receiving orders quickly and well-packaged. The ordering process is described as smooth and efficient, with reviewers appreciating the helpful and responsive customer service. However, some customers noted delivery issues, including delays or missed deliveries by couriers. A few also found specific product features, such as thin wheelchair rims or tricky wheel reattachment, could be improved. Some reviewers also experienced unresponsiveness from customer service via email or phone, or desired more helpful advice.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value, often describing items as... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the fast, rapid,... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the products as well-built,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as brilliant, excellent, and... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more

Rated 5 out of 5 stars

Wheelchair delivered promptly. Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance. Return was easy to arrange. Refund was a little delayed due to som... See more

Rated 5 out of 5 stars

Service was brilliant after contacting Angelmobility with some questions and getting two nice people on reception. We ordered and received next day. Alas it wasn't for me we contacted again for retu... See more

Company replied


Company details

  1. #43 of 73 best companies in Mobility equipment supplier

Written by the company

Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

350 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(350)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After I ordered lightweight wheelchair…

After I ordered lightweight wheelchair for my wife I had no hesitation ordering one for my mother from you first class service at a great price, I was informed when it would arrive, delivery driver was very helpful and put it inside my 90 year old mothers house thanks for great service

15 May 2026
Rated 5 out of 5 stars

The item arrived on time

The item arrived on time, unfortunately it was damaged but after a phone call it was arranged that a replacement would be sent which arrived (as promised) on the following day, very satisfied with the item and the outcome. Thanks

14 May 2026
Rated 5 out of 5 stars

Angel Mobility (and their delivery…

Angel Mobility (and their delivery driver) were absolutely brilliant. I ordered a rollator frame so I can actually walk outside without feeling terrified (crutches and sticks never made me feel comfortable), it was delivered in good time, and it works perfectly.

Thank you so much, this is a life-changer!

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with the produt i feel…

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new one from you it glides over bumps and uneven ground it dven goes over the sand really plessdd with it.

19 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, I asked a couple of questions on line and received a telephone call to discuss, well done

31 March 2026
Angelmobility logo

Reply from Angelmobility

Thank you very much

Rated 5 out of 5 stars

I chose the lightest available because…

I chose the lightest available because NHS 3wheel was too heavy. I left it the place that I visit . So I bought another one for home because it was perfect for me Whish I had a one sooner it makes such a difference to my mobility

6 April 2026
Angelmobility logo

Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

Angel mobility fantastic honest company.

This company is an extremely honest and a great company to deal with. I bought an item from the Amazon on line store. The company dispatched the item promptly. However the courier let the company and I down by failing to deliver the item. Due to my commitments I had to cancel the item and refuse delivery. THIS IS WHERE ANGEL MOBILITY really were exceptional. No hassle just very apologetic and made a complete refund within hours of the issue taking place. I can’t praise or thank the company enough for the empathy and prompt refund.

9 April 2026
Unprompted review

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