Angelmobility Reviews 

351
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and robust construction of the products, finding them lightweight, comfortable, and enhancing mobility. Many people highlight the prompt delivery and efficient service, describing the overall purchasing process as smooth and satisfactory. However, some customers experienced delivery issues, including delays, courier problems, or a lack of tracking. A few also reported product concerns like items arriving damaged, specific design flaws, or difficulties with product fit. Some reviewers were also dissatisfied with customer service, citing unanswered calls or emails and a lack of helpful solutions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, value, and ease of use.... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting fast,... See more

Quality

Customers consistently note positive experiences with quality, highlighting products as well-built, tough,... See more

Service

Consumers find service to be positive, with many reviewers praising the efficient, helpful, and professional... See more

Order

Reviewers mention positive feedback about their ordering experience, highlighting the ease of placing orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more

Rated 5 out of 5 stars

I needed a wheelchair for my special needs Daughter who had just fractured her ankle. Very impressed with the service and communication, wheelchair was in stock as advertised and dispatched for deli... See more

Company replied

Rated 5 out of 5 stars

Wheelchair delivered promptly. Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance. Return was easy to arrange. Refund was a little delayed due to som... See more


Company details

  1. #42 of 73 best companies in Mobility equipment supplier

Written by the company

Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

351 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(351)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

Angel mobility fantastic honest company.

This company is an extremely honest and a great company to deal with. I bought an item from the Amazon on line store. The company dispatched the item promptly. However the courier let the company and I down by failing to deliver the item. Due to my commitments I had to cancel the item and refuse delivery. THIS IS WHERE ANGEL MOBILITY really were exceptional. No hassle just very apologetic and made a complete refund within hours of the issue taking place. I can’t praise or thank the company enough for the empathy and prompt refund.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

very pleased with my lightweight…

very pleased with my lightweight stroller infact this is my second one i bought from you i keep one in the car and one for using indoors i bought one ages ago from careco but your one is lighter to move around only buy them from your company now thank you

31 March 2026
Rated 1 out of 5 stars

Wheelchair delivery delayed by one day.

Wheelchair delivery delayed by one day.
Driver was supposed to ask for a signature, but didn't.
We were in, but having rung doorbell driver ran back to vehicle and drove away.
Very happy with quality of wheelchair however.

23 March 2026
Angelmobility logo

Reply from Angelmobility

Apologies regarding the poor service received from our courier DHL.

Rated 1 out of 5 stars

item out of stock

item out of stock

30 March 2026
Angelmobility logo

Reply from Angelmobility

We apologies on occasion demand for our products can exceed supply.

Rated 5 out of 5 stars

Excellent product

Excellent product, good price, easy to order, arrived so quickly. I needed a 3 wheeled walker with a seat, as the 3 wheeled ones fold easily when you're using public transport. This one is easy to use and the seat is really comfy. I can recommend.

24 March 2026
Rated 1 out of 5 stars

Ordered a wheel chair told next day…

Ordered a wheel chair told next day delivery .5 days on still waiting .don't answer phone calls wish I hadn't spent money with yourselves. My partner was looking forward to going out

13 March 2026
Unprompted review
Angelmobility logo

Reply from Angelmobility

Sincere apologies please forward your order number and we shall look into your delivery asap...

Rated 5 out of 5 stars

I bought the AMW1866 Lightweight…

I bought the AMW1866 Lightweight Folding Transit Wheelchair for my 86 year old mam for hospital appointments as it’s getting harder to find one when I go , I have to say it worked a treat , easy to fold and put in the car , then got to hospital and she sat in it I wheeled over 2 x big curbs no problem and was a dream to push around in the hospital, no directional issues went where I wanted it to go , the footrests were great no issues there and the brakes are fine too , delivery was quick and price was good , I would highly recommend this wheelchair if your looking for a lightweight one . If I was picky I would say adjustable push handles would be good as they are slightly low but really not an issue and I would purchase this item again .

11 February 2026
Angelmobility logo

Reply from Angelmobility

Thank you

Rated 1 out of 5 stars

Don't buy off Angel Mobility

I contacted Angel Mobility as I purchased a wheelchair off them and had used it for less than 3 weeks and found the frame to be moving and making my back worse. I was supposed to get a phone call from the owner but this never happened. All I kept getting offered was to return it, this was not going to be easy for me to do. I ended up going to a local disability supplier, who understood my problem straight away and sold me a cushion that took the impact and confirmed there was nothing wrong with the chair, why could Angel Mobility not have suggested this. I wish I had bought from my local mobility supplier as they had the same chairs. Customer service is none existent as far as I am concerned and would not deal with them again. Not cheap when you can't get help with a problem. Same chair would have been £11 more with my local supplier. Lesson learn't the hard way.

3 March 2026
Unprompted review
Rated 4 out of 5 stars

Excellent customer service.

Great product, competitive price, fast delivery.
Only problem was getting previous unsuitable product collected for return, as label would not scan.
everyone was very helpful, would use this company again.

10 February 2026

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