Angelmobility Reviews 

354
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and robust construction of the products, finding them lightweight, comfortable, and enhancing mobility. Many people highlight the prompt delivery and efficient service, describing the overall purchasing process as smooth and satisfactory. However, some customers experienced delivery issues, including delays, courier problems, or a lack of tracking. A few also reported product concerns like items arriving damaged, specific design flaws, or difficulties with product fit. Some reviewers were also dissatisfied with customer service, citing unanswered calls or emails and a lack of helpful solutions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, value, and ease of use.... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting fast,... See more

Quality

Customers consistently note positive experiences with quality, highlighting products as well-built, tough,... See more

Service

Consumers find service to be positive, with many reviewers praising the efficient, helpful, and professional... See more

Order

Reviewers mention positive feedback about their ordering experience, highlighting the ease of placing orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more

Rated 5 out of 5 stars

I needed a wheelchair for my special needs Daughter who had just fractured her ankle. Very impressed with the service and communication, wheelchair was in stock as advertised and dispatched for deli... See more

Company replied

Rated 5 out of 5 stars

Wheelchair delivered promptly. Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance. Return was easy to arrange. Refund was a little delayed due to som... See more


Company details

  1. #42 of 73 best companies in Mobility equipment supplier

Written by the company

Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

354 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(354)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Compat and sturdy

I bought a compact rollator and it's absolutely great. My sister has one and we managed to fit both of them in the footwell behind the drivers seat in an i20 on a recent holiday. They have the added benefit of being quickly and easily reduced to a fraction of their width when in stores which have minimal space and although I wouldn't recommend walking around with them in this configuration it was so easy to get around and then quickly return them to normal width.
There were no issues using it as a walking aid or as a seat and it felt very sturdy in both uses.
The service from the shop was great too and I would highly recommend both the product and the store

10 November 2025
Unprompted review
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Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

Very efficient installer

Very efficient installer, clean and tidy.
Explained the operating. Encouraged my wife to get on it for demonstration and instilled confidence in her to use the chairlift.

13 November 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful staff.
Super Wheelchair, excellent value, very sturdy and perfect for my Mother following her fall and hip operation.

4 November 2025
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Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

The chair was well protected in transit…

The chair was well protected in transit and only took 20 mins to unpack and assemble the chair and bottom swivel Caistors unit together. (Took longer to tear up all the cardboard internal and external packaging). One issue was FedEx who gave a delivery of 8:20am to 12:20pm but didn't deliver until 3:10 pm. That's a lot of waiting around. Tried to contact FedEx customer service and waste of time, just told me the chair was only 18 miles away at 7:34 that morning. Apparently they cannot provide any updates and no online tracking of where the truck is at any one time is available, very poor for a freight company of that size. Not the problem of the supplier but suggest looking at using other freight companies in the future.

26 October 2025
Rated 5 out of 5 stars

Wheelchair delivered promptly.

Wheelchair delivered promptly.
Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance.
Return was easy to arrange.
Refund was a little delayed due to some confusion, but resolved quickly.

26 September 2025
Rated 5 out of 5 stars

Travel Wheelchair

Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the order online on the Friday and was delivered on the Monday. Mum is delighted with her new wheelchair which is excellent quality. Would highly recommend this company

24 October 2025
Angelmobility logo

Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

Lightweight

Chair is lightweight, easy to steer and easy to fold away for transportation

9 October 2025
Angelmobility logo

Reply from Angelmobility

Thank you

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