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Argos Trade-In Reviews 

188
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very straightforward trade-in process, noting that device valuations are quick and payments arrive promptly in their bank or PayPal accounts. People also mention that communication throughout every step of the transaction is very clear, helpful, and efficient. Some reviewers were not happy with lower-than-expected price offers or reduced valuations received after mailing their electronics. Additionally, a few consumers experienced frustrating communication issues and delays regarding missing payments or unreturned items. Some people also noted that unexpected postage costs or unclear device condition assessments added to their overall frustration.

What people talk about most

Service

People report positive experiences with service, frequently highlighting the quick, straightforward process... See more

User experience

Customers had great satisfaction with the user experience, expressing appreciation for how straightforward... See more

Payment

Consumers find payment to be remarkably fast and efficient, expressing general satisfaction with the process.... See more

Product

Clients share ambiguous opinions on product, with many reviewers praising the fair prices and convenient... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers expressing satisfaction when receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was a very straightforward and prompt process. I knew what my top price quote was from the start. Free delivery packaging was sent out to me and I had an email a few days later, which gave the... See more

Rated 5 out of 5 stars

Completed online trade in form. Return packaging received within 2 days. Sent phone of on Friday. Notified that phone received on Tuesday. Trade in paid on Wednesday. Very efficient. Paid what had bee... See more

Rated 5 out of 5 stars

I received a fantastic service from Argos, I traded in my IPhone for a more up to date version, I received a fair price for my old phone which I was more than happy with. The whole experience with Arg... See more

Rated 5 out of 5 stars

Having had poor experience in the past dealing with trade in companies, I was impressed with this service. Easy process from start to finish. Amount paid as was suggested from the beginning & money in... See more


Company details

  1. #22 of 76 best companies in Mobile Phone Shop
  2. #20 of 49 best companies in Mobile Phone Accessory Shop
  3. #8 of 18 best companies in Telephone company

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.7

All reviews

(188)

181 reviews in the last 12 months

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Rated 5 out of 5 stars

Speedy, straightforward process

This was a very straightforward and prompt process.
I knew what my top price quote was from the start. Free delivery packaging was sent out to me and I had an email a few days later, which gave the option of more time needed, packaged sent back etc. on the day they received my package I had an email letting me know it was there, then a short time later another confirming the price offered to me. I accepted it and was sent another email to confirm the money would be sent by my preferred option, followed shortly before another confirming that had been done.
The slowest part of the whole process was Royal Mail delivering the packaging to me in the first place.

14 September 2026
Rated 5 out of 5 stars

Super convenient service

Very convenient, great price for a very old phone. No problems! They sent the packaging, and all the instructions. All I had to do was pop my phone in the post.

10 September 2026

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