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Argos Trade-In Reviews 

188
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very straightforward trade-in process, noting that device valuations are quick and payments arrive promptly in their bank or PayPal accounts. People also mention that communication throughout every step of the transaction is very clear, helpful, and efficient. Some reviewers were not happy with lower-than-expected price offers or reduced valuations received after mailing their electronics. Additionally, a few consumers experienced frustrating communication issues and delays regarding missing payments or unreturned items. Some people also noted that unexpected postage costs or unclear device condition assessments added to their overall frustration.

What people talk about most

Service

People report positive experiences with service, frequently highlighting the quick, straightforward process... See more

User experience

Customers had great satisfaction with the user experience, expressing appreciation for how straightforward... See more

Payment

Consumers find payment to be remarkably fast and efficient, expressing general satisfaction with the process.... See more

Product

Clients share ambiguous opinions on product, with many reviewers praising the fair prices and convenient... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers expressing satisfaction when receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was a very straightforward and prompt process. I knew what my top price quote was from the start. Free delivery packaging was sent out to me and I had an email a few days later, which gave the... See more

Rated 5 out of 5 stars

Completed online trade in form. Return packaging received within 2 days. Sent phone of on Friday. Notified that phone received on Tuesday. Trade in paid on Wednesday. Very efficient. Paid what had bee... See more

Rated 5 out of 5 stars

I received a fantastic service from Argos, I traded in my IPhone for a more up to date version, I received a fair price for my old phone which I was more than happy with. The whole experience with Arg... See more

Rated 5 out of 5 stars

Having had poor experience in the past dealing with trade in companies, I was impressed with this service. Easy process from start to finish. Amount paid as was suggested from the beginning & money in... See more


Company details

  1. #22 of 76 best companies in Mobile Phone Shop
  2. #20 of 49 best companies in Mobile Phone Accessory Shop
  3. #8 of 18 best companies in Telephone company

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(188)

181 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast service

Fast service, received the original trade-in amount in less than a day after the device was inspected. Would definitely recommend.

27 August 2026
Rated 5 out of 5 stars

Straight forward Easy Trade In

Straight forward and kept up to date with sale. Packaging and instructions that were sent were easy to use. Prompt payment once trade in verified. Definitely would use again. Cheers

4 September 2026
Rated 4 out of 5 stars

Date unknown !

I sent in an old mobile although I knew what is was I did not know the year... Argos technical team reviewed it and gave me a small cash back because it was a later model..

2 September 2026
Rated 5 out of 5 stars

Excellent service

Having had poor experience in the past dealing with trade in companies, I was impressed with this service. Easy process from start to finish. Amount paid as was suggested from the beginning & money in my account within 5 days. Would definitely use again.

28 August 2026
Rated 5 out of 5 stars

Great phone

Great phone. I purchased Honor 600 as a quick replacement of my Samsung Galaxy, was surprised of it. Very easy to set up. Battery lasts for 3 days. Perfect size to fit in woman's hand.

18 August 2026
Rated 5 out of 5 stars

Simple way to get rid of your trade in…

Simple way to get rid of your trade in items without the hassle of selling privately. I have previously sold them a phone, now my other phone and iPad. Paid me the day after receiving and testing at the price stated originally. I did use another company once and they stated one price and offered me considerably less when they received it! Well done Argos I will definitely use again!

24 August 2026
Rated 5 out of 5 stars

I received a fantastic service from…

I received a fantastic service from Argos, I traded in my IPhone for a more up to date version, I received a fair price for my old phone which I was more than happy with. The whole experience with Argos was great, in recent years I have purchased other apple products such as IPads and watches, the service has always been second to none. I will continue shopping with Argos for all my electronics.

24 August 2026
Rated 1 out of 5 stars

Got offered a knock down price from 60…

Got offered a knock down price from 60 to 40, saying the back of the phone was loose. Completely fabricated bullshit I checked it before I sent it, no option to challenge it was just accept the 40 or take it back.

24 August 2026
Rated 1 out of 5 stars

Absolutely awful.

Absolutely awful.

Sent my package with my iPhone 15 inside on Monday then got an email by Thursday saying they received it and would process it by the end of the day.

Fast forward to Monday and I still hadn’t heard anything to had to call up and in all fairness the woman was great and I soon got a reply.

Only for the reply to say my package arrived empty and it was just the bag I sent it in.

Seems quite suspicious after the 4 day wait from when they had told me it had been received.

24 August 2026
Unprompted review

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