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Argos Trade-In Reviews 

188
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very straightforward trade-in process, noting that device valuations are quick and payments arrive promptly in their bank or PayPal accounts. People also mention that communication throughout every step of the transaction is very clear, helpful, and efficient. Some reviewers were not happy with lower-than-expected price offers or reduced valuations received after mailing their electronics. Additionally, a few consumers experienced frustrating communication issues and delays regarding missing payments or unreturned items. Some people also noted that unexpected postage costs or unclear device condition assessments added to their overall frustration.

What people talk about most

Service

People report positive experiences with service, frequently highlighting the quick, straightforward process... See more

User experience

Customers had great satisfaction with the user experience, expressing appreciation for how straightforward... See more

Payment

Consumers find payment to be remarkably fast and efficient, expressing general satisfaction with the process.... See more

Product

Clients share ambiguous opinions on product, with many reviewers praising the fair prices and convenient... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers expressing satisfaction when receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was a very straightforward and prompt process. I knew what my top price quote was from the start. Free delivery packaging was sent out to me and I had an email a few days later, which gave the... See more

Rated 5 out of 5 stars

Completed online trade in form. Return packaging received within 2 days. Sent phone of on Friday. Notified that phone received on Tuesday. Trade in paid on Wednesday. Very efficient. Paid what had bee... See more

Rated 5 out of 5 stars

I received a fantastic service from Argos, I traded in my IPhone for a more up to date version, I received a fair price for my old phone which I was more than happy with. The whole experience with Arg... See more

Rated 5 out of 5 stars

Having had poor experience in the past dealing with trade in companies, I was impressed with this service. Easy process from start to finish. Amount paid as was suggested from the beginning & money in... See more


Company details

  1. #22 of 76 best companies in Mobile Phone Shop
  2. #20 of 49 best companies in Mobile Phone Accessory Shop
  3. #8 of 18 best companies in Telephone company

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.7

All reviews

(188)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Argos trade in…

Great experience with Argos trade in mobile phone. They send you an envelope addressed, you pop the mobile in and post.within a few days they contact to let you know it received, then a few days later the money is in you bank. So Easy five star service

18 August 2026
Rated 5 out of 5 stars

So Easy to use

Easy to use
Price offered was given after checking phone
Prepaid packaging provided
Credit value received within a couple of days of posting
Very easy to do

11 August 2026
Rated 5 out of 5 stars

Efficient

Completed online trade in form. Return packaging received within 2 days. Sent phone of on Friday. Notified that phone received on Tuesday. Trade in paid on Wednesday. Very efficient. Paid what had been initially promised.

18 August 2026
Rated 5 out of 5 stars

Great service

Very straight forward! Received the postage kit a day after my request, delivered promptly and was kept informed throughout. Very prompt payment too. Highly recommended service!

18 August 2026
Rated 4 out of 5 stars

A fair price quoted

A fair price quoted. The packaging arrived in a day or so.My only negatives are that Argos delayed my new phone for about 4 days to collect it. Not trade in’s fault but I only just made the deadline date for sending in the old phone. The other negative is that Royal Mail Special Delivery is now £10 not the £7.50 stated by Trade In. That being said I would still use Trade In again in the future if I needed to.

17 August 2026
Rated 5 out of 5 stars

Seamless service

The whole process from end to end (receiving the packing instructions to being paid) was so easy that if I had another phone I would do it again.
I will definitely use the service again !

14 August 2026
Rated 5 out of 5 stars

Very good service

First time I have used Argos for trading in my old iPhone! Very easy to do and got the return parcel quickly, so could send my iPhone with prepaid post and packaging to put it in. Once sent, I got a notification that I’d sent it and follow up details when they’d received it and how long it would be to examine it, which was the next day. I got the full amount they had said I’d get and was put into my account the same day. Very pleased and would use again.

7 August 2026
Rated 5 out of 5 stars

Speedy!

Send in device using Royal Mail Next Day by 1pm. Device received, checked, and money paid into my bank account the following afternoon. Top job!

11 August 2026

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