This was a very straightforward and prompt process. I knew what my top price quote was from the start. Free delivery packaging was sent out to me and I had an email a few days later, which gave the... See more

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Company details
- #22 of 76 best companies in Mobile Phone Shop
- #20 of 49 best companies in Mobile Phone Accessory Shop
- #8 of 18 best companies in Telephone company
Contact info
Duke House, Perry Road, CM18 7ND, Harlow, United Kingdom
- 01277 361794
- support@argos-tradein.co.uk
- www.argos-tradein.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically takes over 1 month to reply
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Everything was okay up until the phone…
Everything was okay up until the phone was checked and the price halved because of a 'fault'.
Quick and easy trade in process
Quick and easy trade in process. Received payment quickly.
Really simple process
Really simple process. Follow the step by step guide. Use the post paid documents; wrap the old item up well; get PO receipt. 3 days later, phone arrived at destination; one day later, phone accepted per advice sent. 2 days later, agreed phone value paid into my PayPal account. Could not have had an easier experience. Wish I got a LITTLE more for the old item!
Fast, easy trade in
Fast, easy and I got more than I expected for the two items I traded in. Thanks!
Happy with price given for old…
Happy with price given for old phone.Easy to do and quick
Argos app is so easy to use and when i…
Argos app is so easy to use and when i shop in there shop they are always helpful , i traded in my mobile phone it so easy at argos and they are very trusting too, i am very happy.will always trade and shop at Argos
Never paid for my product
Never paid for my product. I have send emails regarding the payment. Till today wasn’t sorted. Very poor service and didn’t return my product. They have stole my product. And expecting me to write a review.

Reply from Argos Trade-In
Simple
Simple, smooth, convenient and straightforward procedure with full agreed payment quickly credited to bank account.
Very easy and quick to use
Very easy and quick to use. Payment was received on time after verification of my iphone 14 and that all was working and unbroken. Very good service.
Really easy to use service
Really easy to use service, offered me more for my Apple Watch than Apple did as well! Sent me a bag and label to send everything in, had to find my own box but that’s by the by. Quick and efficient 👍🏻
Service above and beyond.
I elected to trade-in my Apple Watch and receive my trade-in payment via Bank transfer. I sent my Apple Watch to them using their pre-paid packaging and received confirmation of its receipt and condition within a couple of days.
The company then sent an email stating payment had been made and it should be in my bank account within 2 hours. By the end of that day payment still hadn’t been received so I emailed their customer services the following morning.
They replied confirming that payment had indeed been made so I asked them what bank account it had been paid in to, they provided my bank account name, the last 4 digits of my account no and the sort code.
I then realised to my horror the last digit of the sort code was wrong and realised I had made a mistake and had mis-typed it when I originally filled out my watch and bank details.
I contacted them again and provided the correct sort code and asked if they could help retrieve my payment.
Within a couple of hours I received a notification of a payment into my bank from my bank app and to my relief the money was present and correct.
This was service above and beyond from “MTR Group” which is the company Argos use for their trade-in service and I would have no hesitation in using their trade-in service again and can thoroughly recommend them.
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