Completing portal extra work. Also sent the ncd email but that is not expected
Company replied
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See what reviewers are saying
Shannon was very helpful and understood our request instantly. Through her hard work she was able to get a quote which we were happy with enabling us to stay with yourselves rather than take our busi... See more
Company replied
Generally a very simple transaction. Have had some issues with upload of data and subsequent calls to resolve. However, the "your call is important to us which is we don't employ sufficient staff to d... See more
After I brought the policy it asks for your a copy of your licence and a DVLA code to check your convictions, this didn't bother me but it's a bit overkill as if you lie about your licence and convict... See more
Company replied
Company details
Written by the company
Car Insurance from the U.K Breakdown specialist!
Contact info
St James House, 27-43 Eastern Road, RM1 3NH, Romford, Essex, United Kingdom
- 01708 985510
- info@autonationalinsurance.co.uk
- www.autonationalinsurance.co.uk
4.0
Great
114 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Simple to use and fast service.
6 June 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for your 5 star review
Great price and simple process
6 June 2023
Unprompted review
Reply from AutoNational Insurance
Thank you very much for the review, it’s great to hear things went well.
Straight forward no complicated…
Straight forward no complicated questions
5 June 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
Very positive experience
Very positive experience. I was able to see exactly what I was covered for and obviously the price was competitive.
3 June 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
Very helpful and experienced
Very easy to do Perry the insurance seller was very helpful and very experienced in what he did too man Perry
1 June 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for your review, we really appreciate your comments about Perry. We will pass on the feedback
I did the work you gave the quote
I did the work you gave the quote, I paid the fee.
3 June 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
Nice and easy
2 June 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for your 5 star review
Easy setup and a great price.
31 May 2023
Unprompted review
Reply from AutoNational Insurance
Thank you very much for the review, it’s great to hear things went well.
Good price compared to others and my…
Good price compared to others and my old insurance wanted double
1 June 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
Reply from AutoNational Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Competitve price and coverage
Clear details on the 3rd party website ,however when i try to find more details via phone, there was nobody pick up the phone after 15mins waiting.
1 June 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for your review, we would like to apologise for our call times as we are getting a higher number of calls than usual at this present time. If you would like to discuss your experience, please contact info@autonationalinsurance.co.uk
Want to many details
After I brought the policy it asks for your a copy of your licence and a DVLA code to check your convictions, this didn't bother me but it's a bit overkill as if you lie about your licence and convictions the insurance is void anyway. But of an pain
1 June 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on info@autonationalinsurance.co.uk we will be happy to investigate this further.
Easy process and cheaper than my latest…
Easy process and cheaper than my latest company
31 May 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
AVOID!!!
First day with you and I can already see why there are so many unhappy people! Website/portal doesn’t work! To talk to you I waited nearly an hour and then got cut off by really rude lady! Never called me back! People read their small print before signing in!
31 May 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on info@autonationalinsurance.co.uk we will be happy to investigate this further.
Great, friendly, professional service
Friendly service to offering the best price. Theresa was a very personable and professional sales rep.
29 May 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for your review, we really appreciate your comments about Teresa. We will pass on the feedback
Alexander was helpful in A to Z…
Alexander was helpful in A to Z process. Highly recommended.
29 May 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for your review, we really appreciate your comments about Alex. We will pass on the feedback
The app was pretty easy to use
The app was pretty easy to use, so I’m giving it a five star
27 May 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
Terrible service
Terrible service. A website not fit for purpose and outrageous fees for set up and cancellation.
24 May 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on info@autonationalinsurance.co.uk we will be happy to investigate this further.
The service received from Teresa today was outstanding.
The service received from Teresa today was beyond my expectation. Prompt response and good knowledge. Auto National Insurance should be proud to have employees like Teresa. Regards Lyndon Johnson
24 May 2023
Unprompted review
Reply from AutoNational Insurance
Thank you for your review, we really appreciate your comments about Teresa. We will pass on the feedback
Reply from AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
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