AutoNational Insurance Reviews 

114
•
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Completing portal extra work. Also sent the ncd email but that is not expected

Company replied

Rated 5 out of 5 stars

Shannon was very helpful and understood our request instantly. Through her hard work she was able to get a quote which we were happy with enabling us to stay with yourselves rather than take our busi... See more

Company replied

Rated 4 out of 5 stars

Generally a very simple transaction. Have had some issues with upload of data and subsequent calls to resolve. However, the "your call is important to us which is we don't employ sufficient staff to d... See more

Rated 3 out of 5 stars

After I brought the policy it asks for your a copy of your licence and a DVLA code to check your convictions, this didn't bother me but it's a bit overkill as if you lie about your licence and convict... See more

Company replied

Company details

  1. Insurance broker

Written by the company

Car Insurance from the U.K Breakdown specialist!


Contact info

4.0

Great

TrustScore 4 out of 5

114 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(114)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I contacted your office as I'm unable…

I contacted your office as I'm unable to access your portal and after approx 30mins waiting on the phone i'm still unable to access the portal

22 April 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on info@autonationalinsurance.co.uk we will be happy to investigate this further.

Rated 4 out of 5 stars

Insurance Quote and Application

Cairan was very helpful and helped us to get a reasonable quote.

21 April 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

Thank you for your review, we really appreciate your comments about Ciaran. We will pass on the feedback

Rated 5 out of 5 stars

helpful

very helpful on phone and competitive price

19 April 2023
Unprompted review
AutoNational Insurance logo

Reply from AutoNational Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Easy!!!

Every year on renewal I search a lot of comparing websites !
This year I did it once and insured my car quickly!
Absolutely brilliant!
Thankyou!

5 April 2023
Unprompted review
Rated 1 out of 5 stars

the customer portal just DOES NOT WORK

the customer portal just DOES NOT WORK. Every time I try to log in to upload my documents it just keeps requesting the same details but not letting me in to the account. Very Frustrating after about 20 attempts on various days I have given up. They can chase me for the information

27 March 2023
Unprompted review

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