AYP Healthcare Reviews 

I was approached by my Niece if I could purchase items for their Girly Benidorm Holiday, I used AYP HEALTHCARE, paid £63.93 on 11/10/2025, I was informed that one item was a Prescription only med, and was refunded £7.94 (KP* KAYANA WORLD LONDON) I was told Company was very busy, and could not despatch my goods, I asked for a immediate refund, said they sent out refund to my Credit Card, I have asked again and again for refund, they again state its a Credit Card Error, I accept my Credit Card Company will REPAY my losses at the start of DECEMBER, I reordered the GIRLY items from AMAZON and within 24 hours the Girls had their Novelty Holiday teasers by 21/10/2026 I have always posted honest reviews, with a wide selection Advertisers, I now look hard at reviews, and ignore people who give 4/5 star reviews to one Company only

Fantastic service! My medication arrived very quickly and was as described. The communication with AYP was excellent. I will definitely order from them again. Thank you!

I placed an order, and received confirmation of it. However, I never got an update about dispatch. After three weeks I contacted them, but found it incredibly difficult to do so. The live chat doesn't connect to anyone, the emails responses are automated AI. Do not purchase from here. It's a scam site.

Ordered 5 times and every time its been delayed by over a week. Moved to a different pharmacy due to delays.

I bought your covid test kits and received them within two days, and they have a 8 month shelf life on them. Very impressed

The product was entirely satisfactory and was delivered promptly.

Placed an order 2 weeks ago. Was told it would take 3 to 5 working days. After a week I contacted them and they told me it would be dispatched within 48 hours. I still don't have my order. Asked for a refund but no response to that request. Their email responses are AI. Not a person. Terrible customer service.

Simple question is this company still operating as they've taken my money but nothing despatched & no replies to messages it's called stealing/scamming

I made a order on the 12 of October around a week later I was told that it would be shipped in 24/48 hours never heard another thing after that and in the end I had to recover my money through the Credit Card Company, easily the worst experience I have had buying items on line in years

Totam SCAM!!! Beware of this company as they took my money & did not ship the product. Absolutely not contactable & havent responded to emails & calls.

Is this company even legit?! I ordered medication a week ago. It took 3 days before someone looked at the items to approve or reject and since then there’s been no confirmation of when they will even dispatch or deliver the items. Better off ordering from Boots or another trusted pharmacy!

The website showed it had in stock the items I wanted. It took a long time to get items verified. Then sometime later I received an email telling me 1 of the items was out of stock. The website should have made that clear when I requested it. I wasted my time trying to order from this company and didn't find them very efficient. It took a long time to get the items I did order and were in stock.

I'd have given 0 stars if that was an option! I would not recommend buying from this company, they will send you medication that has an expiry date that is less than 6 months and expect you pay for return postage if you don't have a printer, they're customer service is appalling and they don't care about the customer. They don't care about the consumer rights act 2015 and selling within the rights! I would avoid buying from the company unless you intend to use your medication within a couple of months.

I would give zero stars if the system allowed me, my wife had an eye infection over 2 weeks ago which has cleared up now, two weeks waiting for medication from AYP that arrives today and is no longer required. Don't waste your time with these, just go to your local pharmacy.

Absolutely Shocking customer service. After AYP being recommended by another HCP, I placed an order on the 30th September. Now 19 days later I have still not recieved, first a message to say had been refunded for 2 items without any explanation, it was only on checking myself I could see pharmacist would not issue.

I then emailed, and got a response saying would be dispatched within 48 hours and should arrive within 5 days. 9 days later still no order. Definitely won't be using again and would advise others not to.

Good products and decent delivery service at the right price.

Seemed to me to be very thorough and helpful.

Thank you, everything arrived very quickly.

Fast delivery, good price