Excellent service in store from staff. Friendly and knowledgeable about products. Kept well informed about our order’s progress. Delivery on time and exactly as promised. Driver and assistant efficien... See more
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We had a really positive experience visiting the showroom. There’s a great range of beds and mattresses on display, with plenty of options to try and find what’s right for you. My wife has li... See more
Company replied
Good range of beds. Ash in the Andover store was very helpful, knowledgable and patient with us while we tested every bed in the shop! Delivery was very good as well and having had 4 nights in it I ca... See more
Company replied
The staff in the Andover store are really friendly and helpful. They are let down by the website showing products that are no longer available in the colour we wanted as available to order and not bei... See more
Company details
About Bensons For Beds - Andover
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, United Kingdom
- 1264335460
4.8
Excellent
187 reviews
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Very helpful and efficient.
2 January 2025
Reply from Bensons For Beds - Andover
We are happy to hear that we were able to help you efficiently! Thank you for your feedback, Megan at Customer Care
Very helpful staff
Very helpful staff, nought was to much trouble , they went out of there way to make sure I had the right bed.
5 December 2024
Great store in Andover
Great store in Andover, and good service again, bought and bed last time, and went back for a wardrobe
Thanks guys
6 November 2024
Customer service excellent
Customer service excellent. We were given a lot of advice on the differences in mattress types to help us make our choice.
27 October 2024
Staff were very helpful and pleasant…
Staff were very helpful and pleasant and happy to let you look at your leisure before either leaving or seeking advice. Any questions were answered and good advice given. After ordering, I left feeling confident of my choice.
25 October 2024
Staff are extremely helpful and…
Staff are extremely helpful and pleasant. Store is well laid out and inviting.
28 October 2024
Was very easier to get the mattress I…
Was very easier to get the mattress I wanted. Was able to try out all the mattresses and after I had made my choice it was very easy to arrange delivery.
22 October 2024
Disliked being pushed to have the…
Disliked being pushed to have the additional insurance, I had to decline 3 times to the disapproval of the sales women.
23 October 2024
Electronic bed selector
Good selection, friendly and knowledgeable staff and interesting electronic bed selector
10 October 2024
Good service
I was dealt with in a very professional way. The assistant found what I was looking for.
15 August 2024
OK experience all round
Didn't get horrsed by the sales team,
Once we were ready they were there to help.
Delivery was quick.
Negative point was being charged for the delivery. We have no option but get delivery, so being charged extra for something we have to have is disgusting.
8 July 2024
Mattress shopping. Once we had found the assistant
Once we had found the assistant, she was extremely helpful knowledgeable polite and efficient but the layout of the store meant that she was not immediately obvious when we walked in.
26 June 2024
Made to feel like a valued customer
Made to feel like a valued customer. Polite, friendly staff who provided an excellent service.
13 June 2024
The young lady that helped us choose…
The young lady that helped us choose our new bed and mattress was awesome, no pressure, very knowledgeable, my wife and I were extremely impressed.
10 June 2024
The lady was very helpful in choosing…
The lady was very helpful in choosing bed and mattress appeared to be very knowledgeable about the products you sell which gave me confidence in helping purchase the correct bed for my needs
6 June 2024
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