Bensons For Beds - Andover Reviews 

187
•
TrustScore 5 out of 5

4.8

Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU Andover, GB

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Rated 5 out of 5 stars

Excellent service in store from staff. Friendly and knowledgeable about products. Kept well informed about our order’s progress. Delivery on time and exactly as promised. Driver and assistant efficien... See more

Rated 5 out of 5 stars

We had a really positive experience visiting the showroom. There’s a great range of beds and mattresses on display, with plenty of options to try and find what’s right for you. My wife has li... See more

Company replied

Rated 5 out of 5 stars

Good range of beds. Ash in the Andover store was very helpful, knowledgable and patient with us while we tested every bed in the shop! Delivery was very good as well and having had 4 nights in it I ca... See more

Company replied

Rated 4 out of 5 stars

The staff in the Andover store are really friendly and helpful. They are let down by the website showing products that are no longer available in the colour we wanted as available to order and not bei... See more


Company details

  1. Bedroom furniture shop
  2. also in
  3. Bed shop
  4. Bedding Shop
  5. Mattress Shop

About Bensons For Beds - Andover

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, United Kingdom

  • 1264335460

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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4.8

All reviews

(187)

26,477 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and shopping experience

I went into the shop to buy pillows, I know they specifically do Tempur.
Whilst browsing we spotted a fantastic deal on an ex-display item.
Alex, helped us and was so friendly, knowledgeable and efficient. He processed the purchase quickly, as I explained we had an appointment, he was just great!
I would not hesitate to recommend this branch, really brilliant staff 🙂

4 March 2024
Rated 5 out of 5 stars

Excellent service

What I didn't realise was how many different types of mattresses there are (and price range), the assistants in the Andover branch were very helpful in explaining the difference between them all. With all the information regarding payment methods and delivery options as well, I was able to decide which mattress I wanted, how I was going to pay for it and a delivery date suitable for me.
Happy days 😁

22 February 2024
Rated 5 out of 5 stars

Highly recommend

The staff were very helpful and friendly, they went through everything with me and explained everything very clearly.
Would highly recommend, will definitely be going back again.

8 February 2024
Rated 4 out of 5 stars

Great Service in Andover Branch.

The staff in the Andover store are really friendly and helpful. They are let down by the website showing products that are no longer available in the colour we wanted as available to order and not being able to offer the same deals available on line( free pillow offer on 2 x Kuban bedside cabinets). Having spent an hr in the store a couple of weeks ago. We wanted to place the order in branch but didn't as would not have received the free pillows. It seems a shame that you are disadvantaging your employees in this way.

5 February 2024
Rated 5 out of 5 stars

The shop assistant was fabulous,

The shop assistant was fabulous, he listened to our needs of what we wanted in a bed, he was knowledgeable about different products, he took his time to ensure we were happy with our purchase.

23 January 2024
Rated 5 out of 5 stars

A first class experience.

A first class experience when it came to selecting a replacement mattress for our bed. Initially undecided which was the best option for our new mattress given the vast range available at Bensons for Beds we were assisted in making the right choice for us by the staff who took us through the benefits of each mattress is the various degrees of hardness. Having made our choice we were then offered the choice of delivery dates to suit our own timetable of other appointments. All through the staff could not have been more pleasant and attentive which made the who,e experience first class. Thank you.

10 January 2024

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