The help and guidance we received over choosing our new mattress was excellent. Karen at Bensons Fosse Park was very helpful. The two delivery men were quick and efficient. Would recommend this compan... See more
Company replied
Location
Switch locationUnit B1 Fosse Park South, Everard Way, LE19 1UT Narborough Leicester, Leicestershire, GB
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We now bought a bed and sofa bed from Bensons and each time the advice and guidance from the staff in the Leicester branch has been excellent. They take the time to understand your requirements and do... See more
Company replied
We were greeted upon entry and asked if we required help. We discussed our bed requirements with Karen and she talked us through a number of options and we were given time to test several beds. Nothin... See more
Company replied
I telephoned Bensons LEICESTER an the male member of staff I spoke to was brilliant. I wanted an ottoman base as soon as possible after being let down by another bed company he sorted it for me and th... See more
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Company details
About Bensons For Beds - Leicester
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B1 Fosse Park South, Everard Way, LE19 1UT, Narborough Leicester, Leicestershire, United Kingdom
4.8
Excellent
189 reviews
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I have been to the fosse park store…
I have been to the fosse park store recently and was helped by Karen. Karen made the whole experience extremely easy and stress free
19 November 2025
Reply from Bensons For Beds - Leicester
We’re so pleased to hear Karen made your visit stress-free and easy! That’s exactly the experience we aim to provide, and your feedback means a lot. 💜
Thank you for your positive review – Lauryn at Customer Care
Both delivery men were very polite and…
Both delivery men were very polite and friendly
13 November 2025
Unprompted review
Reply from Bensons For Beds - Leicester
Thank you for sharing your experience! We’re thrilled to hear that both delivery team members were polite and friendly.💜 Thank you for your positive review – Lauryn at Customer Care.
Donna was excellent in helping us…
Donna was excellent in helping us decide on our mattress and new bed. She was very knowledgable and was able to provide great advise in choosing the right mattress for us.
6 November 2025
Reply from Bensons For Beds - Leicester
We appreciate you taking the time to share your feedback. We're happy to hear that our team member's expertise was helpful in selecting your new bed and mattress. Thank you for your positive review – Lauryn at Customer Care
Donna was amazing!!
Our experience with Donna at Leicester was nothing short of fantastic - super knowledgable and warm mannerisms. We bought the whole package in the end from her, bed, mattress and all the pillows and duvets to match. Would highly recommend her! Thanks Donna
5 November 2025
Reply from Bensons For Beds - Leicester
We’re thrilled to hear your experience with Donna at our Leicester store was fantastic. It’s wonderful that her knowledge and friendly approach made the process so easy, and that you found everything you needed in one visit. Your recommendation means so much to us!
Thank you for your positive review 💜
Lauryn at Customer Car
Great Customer Service
Great Customer Service,
Super helpful & very diligent.
Benson Beds at Fosse Park Leicester
3 November 2025
Reply from Bensons For Beds - Leicester
Thank you for sharing your experience! We’re thrilled to hear that our team delivered great customer service and went the extra mile to be helpful and diligent. Your feedback means a lot to us and motivates us to keep providing the best care possible.
Thank you for your positive review Matthew – Lauryn at Customer Care 💜
Glad I went to Bensons
Dom the salesperson was very helpful and profesdional
30 October 2025
Unprompted review
Reply from Bensons For Beds - Leicester
We're happy to hear that you found our salesperson helpful and professional. Thank you for your positive feedback; we appreciate it.
Megan at Customer Care
Karen was fabulous
Karen was fabulous, listened to what we wanted. Took note of our different sleeping patterns and was very patient !
1 November 2025
Reply from Bensons For Beds - Leicester
We're happy to hear that the service met your needs! It's great to know that our team member listened and was patient with your requirements. We truly appreciate your feedback.
Megan at Customer Care
Absolutely wonderful they were so…
Absolutely wonderful they were so helpful in guiding me through the products. I was there for a long time and they were so patient and paid so much attention to my needs
27 October 2025
Reply from Bensons For Beds - Leicester
We appreciate you sharing your experience! We're happy to hear that our team was helpful and patient in guiding you through our products and attentive to your needs. Thank you for your feedback,
Megan at Customer Care
Helpfull and warm ambiance
Warm greeting, plenty of info and details, a pleasure doing business there.
22 October 2025
Reply from Bensons For Beds - Leicester
We're glad you enjoyed your experience and found our team helpful! Thank you for your positive feedback; it means a lot to us.
Looking forward to welcoming you back soon,
Megan at Customer Care
A very helpful and friendly service .
22 October 2025
Reply from Bensons For Beds - Leicester
We appreciate you sharing your experience! We are so happy to hear that you found our service helpful and friendly.
Take care,
Megan at Customer Care
The sales person was very helpful
The sales person was very helpful, knowledgable and friendly.
23 October 2025
Reply from Bensons For Beds - Leicester
We're happy to hear that the salesperson was helpful, knowledgeable, and friendly. Thank you for your positive feedback,
Megan at Customer Care
Karen and Donna were excellent …
Karen and Donna were excellent …. Very clear with advice and payment options a pleasure to deal with
16 October 2025
Reply from Bensons For Beds - Leicester
We're happy to hear that you had such a positive experience! It's great to know the advice and payment options were clearly explained. Come back and visit us anytime!
Megan at Customer Care
Fosse Park Leicester Store
Karen in store was super helpful and genuine. Gave us some great advice. Not pushy in selling Great selection of products and fast delivery which we really needed.
14 October 2025
Reply from Bensons For Beds - Leicester
We appreciate you sharing your experience. We're happy to hear that our team member was helpful and genuine, gave great advice, and wasn't pushy. We're also glad you received fast delivery.
Looking forward to seeing you again!
Megan at Customer Care
Quick and Efficient Service: Karen the lady who served us was very…
Karen the lady who served us was very helpful and explained all the various options regarding choice of beds to us clearly. She had very good product knowledge which helped us tremendously. We were keen for our previous bed to be taken away and disposed of properly in an environmentally safe way. In fact this was one of the main reasons for going to Bensons Beds rather than other retailers.
If the delivery is as efficient as the purchase we will be very pleased.
Thank you for your help.
Ann Kearns
11 October 2025
Reply from Bensons For Beds - Leicester
Thanks so much for the lovely feedback, Ann! Karen’s knowledge really shines through, and we’re thrilled you felt well-informed and supported. We’re also glad the eco-friendly disposal made a difference! We’ll make sure the delivery matches the same level of care and efficiency. Enjoy your new bed! Megan at Customer Care🛏️🌿
Excellent service from the staff in…
Excellent service from the staff in store with friendly smiles. Very helpful with full knowledge of the products we purchased.
Good discount deals on the products.
Explained quite clearly the procedures of finance and deliveries.
6 October 2025
Reply from Bensons For Beds - Leicester
Thank you for your wonderful feedback! We’re delighted our friendly and knowledgeable team made your experience smooth and clear, from discounts to finance and delivery.
Best Wishes,
Megan
Bensons for Beds Customer Care
Best Bedshop In Leicester
The lady in Benson For Beds went above and beyond to make sure my Mum got the right bed and the right mattress.Her name was Gil and she was at the Fosse Park shop Leicester she was absolutely fantastic and knew what she was talking about.She assisted me with the right price for my Mums bed.
29 September 2025
Reply from Bensons For Beds - Leicester
Thank you so much for sharing your experience Sharon!
We’re delighted to hear that Gil at our Fosse Park Leicester store went above and beyond to help you and your mum find the perfect bed and mattress. We’ll be sure to pass on your kind words to her—she’ll be thrilled to hear this!
Take care,
Megan at Customer Care
Excellent staff. Good choice of stock
The member of staff that helped me was extremely informative and helpful
24 September 2025
Reply from Bensons For Beds - Leicester
Thank you for your kind feedback Ms Towers! We’re glad our team member could provide informative and helpful support during your experience.
Take care,
Megan at Customer Care✨
Reply from Bensons For Beds - Leicester
We appreciate your positive feedback regarding the bed and our team's service and speedy delivery!
Thank you,
Lauryn at Customer Care
Good polite staff member
Good polite staff member. Very knowledgeable and went that step further in helping us
15 September 2025
Reply from Bensons For Beds - Leicester
We're happy to hear that a staff member was polite, knowledgeable, and went the extra mile to help you. We appreciate your positive feedback!
Thank you,
Lauryn at Customer Care.
Great Support!
The lady who helped us was very helpful and gave very useful advice \ guidance
Sorry forgot her name
8 September 2025
Reply from Bensons For Beds - Leicester
We're happy to hear that our team member was so helpful and provided useful advice! We appreciate you taking the time to leave us this positive feedback.
Best Wishes,
Megan at Customer Care
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