Very happy with the service from the showroom helped us choose the right bed. Delivery on time love the bed. Delivery team excellent would recommend
Company replied
Location
Switch locationUnit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB
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See what reviewers are saying
The girls in the store were very helpful and friendly and not pushy. Delivery guys were nice. The tracking map didn’t update but I got a call 30ish mins before delivery and it was delivered with... See more
Company replied
Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... See more
Company replied
We went into the Preston showroom and were helped with the choice of bed and mattress we needed and suited the way we slept. We had it delivered and it was put up by the delivery team and our old matt... See more
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Company details
About Bensons For Beds - Preston314
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, United Kingdom
- 1772768565
4.8
Excellent
315 reviews
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Reply from Bensons For Beds - Preston314
Really appreciate this review Mr Barrow! Friendly staff and great service is exactly what we aim for! Thanks again for your support—it means a lot! Megan at Customer Care⭐
Plenty of choices with knowledgeable staff
Knowledgeable and patient staff who helped us through our options, which were plentiful.
Good delivery options.
31 January 2026
Reply from Bensons For Beds - Preston314
We appreciate you taking the time to leave us a review! We're happy to hear that our staff was knowledgeable and patient in helping you explore our plentiful options and that you found our delivery options good. Thank you for your positive review – Lauryn at Customer Care 💜
Preston docks branch were very helpful…
Preston docks branch were very helpful in us choosing our new bed. We were kept up to date with delivery and when the bed arrived, the friendly delivery team were very efficient in taking our old bed and fitting the new one.
12 February 2026
Reply from Bensons For Beds - Preston314
We're so glad the team at the Preston docks branch were helpful in choosing your new bed. It's great that you were kept informed regarding delivery and that the delivery team were efficient in removing the old bed and fitting the new one.
I was made to feel welcome
I was made to feel welcome at Prestons Bensons store and they were very helpful.
8 February 2026
Reply from Bensons For Beds - Preston314
We appreciate you taking the time to leave us a review. We're so pleased to hear that you felt welcome and found our team very helpful.
Reply from Bensons For Beds - Preston314
We appreciate your positive feedback regarding the fantastic mattress and great experience! We are happy you enjoyed it. Thank you!
EXCELLENT
Excellent choice of Beds and Mattresses. Staff leave you to look around at leisure. Was served by Lauren who had only been there 3 days, she was very polite and friendly, and knowledgeable of their products. I would certainly recommend them.
24 January 2026
Reply from Bensons For Beds - Preston314
We're glad you enjoyed your experience and found our selection of beds and mattresses excellent. We appreciate your kind words about our colleague; it's great to hear that they were helpful and knowledgeable. Thank you for recommending us!
Wonderful shopping trip.
5 January 2026
Unprompted review
Reply from Bensons For Beds - Preston314
Thank you for your positive feedback!
Good friendly team
Fantastic team Carl and his mate ( forgot his name ) were friendly , chatty , really helpful , phoned the night before , listened to what I said about our rd and school times not to mention traffic light problems and queues , even though they were scheduled at that time. They are a fantastic team to have on board
22 January 2026
Unprompted review
Reply from Bensons For Beds - Preston314
We're happy to hear that the team was helpful and friendly! We appreciate you mentioning how they took your concerns about the road and school times into account. Thank you for your positive feedback.
Great in store experience
Really happy with our in store experience in Preston. Steven was fantastic and so helpful. We didn't really know what we wanted but felt that Steven listened to what we wanted and gave fantastic advice.
We also appreciated that he involved our son, who we had to bring with us, so he wasn't bored, he ended up having a great time! Who would have thought buying a bed could be so entertaining for a 7 year old! But that was all down to Steven's fantastic attitude.
We felt welcomed into the store and that was really important.
We are awaiting delivery but the buying experience was incredibly smooth.
13 January 2026
Reply from Bensons For Beds - Preston314
We're happy to hear that you had such a positive in-store experience. It's great to know that our team member was so helpful and made the experience enjoyable for your son. We appreciate your feedback and hope you enjoy your new bed!
Friendly and knowledgeable staff
Friendly and knowledgeable staff with excellent prices. I have purchased from Bensons, Preston store before so I knew what to expect.
19 January 2026
Unprompted review
Reply from Bensons For Beds - Preston314
We're happy to hear that you had another great experience with our friendly and knowledgeable staff and excellent prices at the Preston store. Thank you for your continued support!
Excellent service
We were made to feel welcome. Asked if we needed help. Answered our questions with options. Made our chose and was delivered that week. Jess was great from start to finish.
16 January 2026
Reply from Bensons For Beds - Preston314
We're happy to hear that you felt welcome and well-supported during your visit. It's great to know that you received helpful answers and a timely delivery. Thank you for your positive feedback!
Ryan and Kelvin were extremely…
Ryan and Kelvin were extremely friendly, professional and did a great job assembling my Ottoman bed in my second floor apartment. They explained the mechanism for the bed and provided me with advice on how to look after the new mattress going forward. Very impressed and happy with the service offered from start through to finish. Highly recommend!
16 January 2026
Unprompted review
Reply from Bensons For Beds - Preston314
We're delighted to hear that you found our team members friendly and professional during the assembly of your new bed. It's great to know they explained the mechanism and provided advice on mattress care. We appreciate your recommendation!
Great Service From Gentleman Called…
Great Service From Gentleman Called Steven.. Really Helped Us Through Buying A Kingsize Mattress…. Highly Recommend
16 January 2026
Reply from Bensons For Beds - Preston314
We appreciate you sharing your experience. We're happy to hear that our service was helpful as you purchased a kingsize mattress. Thank you for recommending us!
Successful fact finding mission
The idea was to pop in and see what sort of mattress suited us but after interacting with the staff, trying out the bed testing equipment that gave you an indication of the type of mattress suitable to yourself, we found ourselves in the right area. The assistant pointed out the good and bad points in everything we looked at giving us a totally unbiased opinion and helping us make the right decisions. Very happy with our new mattress. If in doubt just ask them questions, even about discounts etc. They are more than willing to help.
12 January 2026
Unprompted review
Reply from Bensons For Beds - Preston314
We're happy to hear that our staff and testing equipment helped you find the perfect mattress! It's great to know that the assistant provided an unbiased opinion, which helped you make the right decision. Thank you for your positive feedback.
Very helpful didn’t fell rushed
Very helpful didn’t fell rushed. And answered every question
2 January 2026
Reply from Bensons For Beds - Preston314
Thank you for your feedback Mr Makinson! We’re delighted to hear our team was helpful, answered all your questions, and ensured you never felt rushed. We look forward to welcoming you back soon,
Megan at Customer Care
The assistant Costanza was v helpful…
The assistant Costanza was v helpful with her advice. The selection of mattresses was also good
30 December 2025
Reply from Bensons For Beds - Preston314
We're happy to hear that our selection of mattresses met your needs and that our assistant was helpful. Thank you for your positive review – Lauryn at Customer Care 💜
Delivery on time and polite delivery…
Delivery on time and polite delivery men. Bed great too.
19 September 2025
Reply from Bensons For Beds - Preston314
We're happy to hear that our delivery service was on time and the delivery men were polite. We appreciate your positive feedback on the bed,
Megan at Customer Care
Lots of Choice!!
Absolutely wonderful service and very knowledgeable. I would definitely recommend the Preston branch and Gary who served us.
26 November 2025
Reply from Bensons For Beds - Preston314
We’re thrilled to hear you had such a wonderful experience at our Preston branch! Gary will be delighted to know his knowledge and service made a big impression. Thank you for your positive review Alison – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Preston314
We appreciate you letting us know that our staff was friendly and helpful, and we are so happy about your experience! – Thank you, Michael - Team Bensons
Excellent service
Excellent service. The sales person was very helpful. Prices excellent. Looking forward to delivery.
2 December 2025
Reply from Bensons For Beds - Preston314
We're happy to hear that our salesperson was helpful and that you found our prices excellent. Thank you for the positive feedback. We look forward to your delivery!
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