We had Angel who helped us on the day we ordered our bed and from the minute we stepped into the store to the minute we left we had a smile on our faces and could stop talking about how amazing th... See more
Location
Switch locationUnit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ York, North Yorkshire, GB
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See what reviewers are saying
We went to look for a new mattress. Left alone for about 5 minutes, then a gentleman came over, introduced himself and said any questions I'm happy to help. Sorry I forgot his name. Anyway we t... See more
Company replied
Bensons for Beds means a good nights rest. The staff in the York store explained everything to us and the purchasing system was easy to use. We received lots of messages informing us about the pro... See more
Company replied
Really good experience in store at York but unfortunately they couldn't match your online price so I had to order online. From start to finish all was good, frequent updates and friendly staff. I just... See more
Company replied
Company details
About Bensons For Beds - York553
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ, York, North Yorkshire, United Kingdom
- 1904693123
4.8
Excellent
651 reviews
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Staff helpful in store
Staff helpful in store delivered on time and delivery men were excellent. Good mattress very comfortable.
6 September 2026
Reply from Bensons For Beds - York553
Thank you for your fantastic review! We're thrilled to hear that our staff provided helpful service and that your delivery experience was excellent. It's great to know you're enjoying your new mattress. We appreciate your support and look forward to serving you again!
The man how served us was realy helpful…
The man how served us was realy helpful and showed us somegreat furniture.
5 October 2026
Reply from Bensons For Beds - York553
Thank you for your wonderful review! We're thrilled to hear that our team member was helpful and showcased our furniture well. We appreciate your support and look forward to helping you again in the future!
The salesman in Clifton Moor Benson for…
The salesman in Clifton Moor Benson for Beds looked after my 100 year old dad and 95 year old mum.He had a pleasant interested personality.Was very patient with my parents giving excellent knowledge helping them to choose a mattress suited to their needs.
28 September 2026
Reply from Bensons For Beds - York553
Thank you for your wonderful feedback! We're thrilled to hear that our salesman provided such attentive service to your parents. It's our goal to ensure every customer finds the perfect mattress. We appreciate your support and look forward to serving you again!
Great he purchase process in store with Phil…
The purchase process in store with Phil at Clifton Moor York was great he was very helpful. The delivery Guys Colin and Luther provided and excellent service. very efficent.
26 September 2026
Reply from Bensons For Beds - York553
Thank you for your wonderful feedback! We're thrilled to hear that Phil, Colin, and Luther provided you with excellent service. Our team works hard to ensure a smooth experience for our customers. We appreciate your support and look forward to serving you again!
Staff were very helpful,.good choice of…
Staff were very helpful,.good choice of beds.
20 September 2026
Reply from Bensons For Beds - York553
Thank you for your kind words! We're thrilled to hear that our staff could assist you and that you found a great selection of beds. Your satisfaction is our priority, and we hope to see you again soon!
Excellent service
Excellent service from initially visiting the store to ordering and delivery
6 August 2026
Reply from Bensons For Beds - York553
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience from start to finish. Our team works hard to provide top-notch service, and your satisfaction means the world to us. We look forward to serving you again soon!
Good helpful service
20 September 2026
Reply from Bensons For Beds - York553
Thank you for your positive feedback! We're thrilled to hear that you found our service helpful. Our team is dedicated to providing the best experience possible, and your support means a lot to us. We look forward to serving you again soon!
Great service
Great service, prompt delivery and we were kept up to date throughout the process. No pressure sales and given all the time we needed to make a decision. Thoroughly recommend.
20 September 2026
Reply from Bensons For Beds - York553
Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our service and delivery. Our team is dedicated to providing a pressure-free environment, and we're glad you felt supported throughout your decision-making process. We appreciate your recommendation!
Very helpful and great options and…
Very helpful and great options and layout of the store
17 September 2026
Reply from Bensons For Beds - York553
We're so pleased to hear you found our store helpful and appreciated the options and layout. Thank you for your wonderful feedback!
Team Bensons
Sonya was really helpful and soo kind…
Sonya was really helpful and soo kind words only can’t express how good she was she is definitely an asset to Bensons
15 September 2026
Reply from Bensons For Beds - York553
Thank you for your wonderful feedback! We're thrilled to hear that Sonya made such a positive impact during your visit. She truly embodies our commitment to excellent service. We appreciate your support and look forward to welcoming you back to Bensons soon!
The store was well presented with a…
The store was well presented with a knowledgeable staff member able to assist in making the right choice of design and fabric colour.
16 September 2026
Unprompted review
Reply from Bensons For Beds - York553
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff and found the store well presented. We strive to help our customers make the best choices. We look forward to serving you again soon!
The lady in the mansfield store was…
The lady in the mansfield store was very helpful. Happy to help. And arrange ever
everything.
The delivery service people was polite and took all the rubbish with them. And place the bed where I wanted it.
17 September 2026
Reply from Bensons For Beds - York553
We're so pleased to hear about your positive experience with our Mansfield store team and their helpfulness in arranging everything. It's also wonderful to know that our delivery service was polite, efficient, and placed your bed exactly where you wanted it. Thank you for sharing your feedback!
Team Bensons
The sales assistant was extremely…
The sales assistant was extremely helpful, patient and knowledgeable
17 September 2026
Reply from Bensons For Beds - York553
Thank you for your wonderful feedback! We're thrilled to hear that our sales assistant provided you with such great service. We strive to ensure our customers feel supported and informed. We look forward to welcoming you back soon!
Staff really helpful
16 September 2026
Reply from Bensons For Beds - York553
Thank you for your kind words! We're thrilled to hear that our staff was able to assist you. We strive to provide excellent service, and your feedback motivates us to keep up the good work. We look forward to welcoming you back soon!
Great service & knowledge
Great service - staff at Clifton Moor York were brilliant. My current mattress was like a concrete block and I had a very specific set of requirements so I didn’t make a mistake again. Short of having an instore sleepover , the team made sure I covered my options and was happy This is like sleeping on a cloud - so happy! Thank you guys ! True customer service. Please make sure you tell them.
12 September 2026
Reply from Bensons For Beds - York553
We are absolutely thrilled to hear you had such a positive experience at our Clifton Moor York store! It's wonderful that our team helped you find the perfect mattress to meet your specific needs. We are so glad you're enjoying sleeping on a cloud!
Team Bensons
Great to experience with sales advisor…
Great to experience with sales advisor in store. Nice offers and wide range of products to choose from
13 September 2026
Unprompted review
Reply from Bensons For Beds - York553
We're so pleased to hear you had a great experience with our sales advisor in-store. It's wonderful that you found our offers appealing and our product range extensive. Thank you for your kind words!
Team Bensons
The delivery men (Michael and Peter
The delivery men (Michael and Peter - I think that was their names) were most helpful and curteous.
6 September 2026
Reply from Bensons For Beds - York553
We're so pleased to hear that our delivery team provided such helpful and courteous service. Thank you for sharing your positive experience with us!
Team Bensons
Excellent service
Excellent service, good communication from ordering to delivery. Stew and Lee the delivery guys were amazing-so fast! Highly recommend Bensons-so much choice and very knowledgeable.
4 September 2026
Reply from Bensons For Beds - York553
Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team, especially Stew and Lee. Your recommendation means a lot to us, and we look forward to serving you again soon. Enjoy your purchase!
Your sales lady Emma gave us a…
Your sales lady Emma gave us a fantastic experience at your sales offices. I have never had such a good and informative experience
19 August 2026
Reply from Bensons For Beds - York553
Thank you for your wonderful feedback! We're thrilled to hear that Emma provided you with such a fantastic and informative experience. We pride ourselves on excellent customer service, and it's great to know we hit the mark. We look forward to serving you again!
Straightforward from shop to delivery
Straightforward from shop to delivery. Friendly, efficient and professional attention throughout.
29 August 2026
Reply from Bensons For Beds - York553
Hi Richard,
Thank you for your lovely review! 😊 We're delighted to hear your experience was straightforward from the showroom right through to delivery. Providing friendly, efficient, and professional service at every stage is exactly what we strive for. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐
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