While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

After starting the returns process following the failure of their (now updated) Quick Detach connector on the Sport X strap. The Customer Relation Team offered a like for like replacement as long as I... See more

Rated 1 out of 5 stars

SCAM, ordered a hoverboard and a few other bits, they gave me a fake tracking number, ignored all my communications. Blocked me on Facebook. Absolutely disgusting. They have also changed their web... See more

Rated 1 out of 5 stars

SCAM Exactly the same has happened to me, ordered a Segway and a few other bits, had no communication since purchase! Just vile how people can do things like this to people in general never mind on t... See more

Rated 1 out of 5 stars

I purchase a strap and the box was pre opened by bllackrapid. They should have informed me that they open all packages before sending. I emailed customer service and asked why was the package opened a... See more

Company replied

Company details

  1. Sporting Goods Shop

Information provided by various external sources

BlackRapid makes the WORLD'S FASTEST CAMERA STRAPS. Our innovative camera straps were the first to hang the camera upside down and at the photographer's side, allowing them to be "hands free." When ready to take a shot, it's as simple as Grab, Glide, Click.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

856 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

I appreciated all of the information and reviews on the website and the product I ordered came very quickly! I am thrilled to give it as a gift.

12 May 2017
Unprompted review
Rated 5 out of 5 stars

Blackrapid sport

Just as advertised. Works great really pleased. Receive in mail days before expected. Looking forward to years of use.

10 May 2017
Unprompted review
Rated 5 out of 5 stars

Improved product arrived quickly

Product arrived quickly, packed well. BlackRapid has improved their swivel that screws into the camera, making it from something stronger than the pot metal they used earlier. My first unit actually wore through the metal clip in two places and dropped the camera - fortunately only about 1'. I vowed to monitor more carefully, but was pleased to find the unit had been improved.

3 May 2017
Unprompted review
Rated 5 out of 5 stars

Sport Breathe

I have several brands of straps and have found the Black Rapid to be the most comfortable and provide the security that is an essential requirement. The Port Breathe was recently used on an all day outing and was found to be comfortable for the entire day. The pad makes all the difference-stays in place with no creeping or slipping. Highly recommend to all.

23 April 2017
Unprompted review
Rated 4 out of 5 stars

I love black rapid's products

I love black rapid's products. They just look (and fit/feel) much better than any other camera strap I've used. They are significantly more professional looking, and extremely tough. The only thing I dislike about my newest strap, the black rapid sport, is that naturally due to where the camera is positioned it is susceptible to wearing the side of your camera body over time. If you use a telephoto or telephoto zoom with a lens tripod mount as the connection point it helps that issue a lot. The product fits closely to your body, which I also really like. It makes the camera feel more connected to you.

My biggest gripe is somehow my side strap for my sport (the removable extra one) went missing and the replacement from BR came in looking like it had been heavily used for 5 years. The metal buckle had all sorts of nicks and marks- just a missed QC item.

23 April 2017
Unprompted review
Rated 5 out of 5 stars

Trade in program

Everyone I had contact with at Black Rapid was most accommodating and pleasant to work with while I was involved with the trade in program.

16 April 2017
Unprompted review
Rated 5 out of 5 stars

A Must Have

I have been shooting semi-professionally for the past few months and it did not take long to realize the factory strap was very insufficient and would tend to have me not wearing it. I had heard good things about blackrapid but had a hard time wanting to spend the money on a strap. I got to shoot with it the first time walking the streets of Chicago and could not be more thrilled. I will be recommending this strap to everyone. The build quality of the strap is better than I could have imagined. I am hooked on blackrapid

17 March 2017
Unprompted review
Rated 4 out of 5 stars

Super strap, great mobility and security

Not in love with you carabiner attachment system as I use RRS L Bracket and go back and forth to my tripod clamp frequently. Substituted a Mag Pull QD swivel for your hardware. The Mag Pull QD stud inserts into L-Bracket securelyand is easily removed leaving the Arca dovetails unobstructed when mounted in tripod clamp.

Granted- this is an unfair criticism given that your strap is probably not designed with easy tripod use in mind and it would likely not make economic sense to use a $15 Mag Pull QD that would only only be compatible with a few plates and clamps (those with the appropriate sockets installed).

I am very pleased with this unit as adapted. Your harness is lighter, better designed and "handier" than the MagPull MS24 that I was also considering but found too robust (it is, after all, designed for weapons systems.

11 March 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look