BlackVue Reviews 

Class action needed.

6 cameras kits used in 6 family cars, 5 faulty with various annoying glitches!

Usually after software updates, what is wrong with this retarded company, how can stupid software developers be still employed when their not fit or intelligent enough.

Worst dashcams on the market!

The worst app I've ever tried to use. You'll be stressed when someone hits into you or nearly hits into you but even more stressed trying to retrieve the footage on this god awful app

Terrible app, car has been hit twice in car park no footage, yet i have many times got into car and have message impact detected while parked and it is just the door or tailgate closing, biggest waste of money for absolutely no benefit at all.

The dashcams are very good but the app software lets down an otherwise good dashcam
It’s software update after software update the latest app update still has caused more issues and an update followed yet another update within hours
My dashcam is still not working as it should after yet another update which has caused other problems
I feel like taking a very large hammer to my very expensive dashcam
My advice is to look elswhere for a dashcam that is more stable with fewer software updates

Never buy it
It breaks after exactly 2 years when the warranty expires. Bought mine in january 2023 and it broke down in march 2025. I see there are others who have the same problem.

As much as the blackvue cameras have great features the quality for the price is terrible my camera suddenly shut down and wouldn't turn back on and when i reached out to Blacvue customer service they said there is nothing they can do about it so I say stay away

Under ONE STAR!!!

Well, I used blackvue cams often.. but never more than a year. Because every time before the year is about to start upon a new year, it brakes.. shuts down.

Last cam added a fault to its name tho, not only did I just stop working on its own, it burned 3 SD CARS before it stopped working and now it won’t reseve or accept the power anymore. Everything else is fine and checked, the battery is charging and works. I don’t

From very first day had issues with proximity sensor, contacted customer “service” which didn’t helped at all, they were spinning me around like an idiot (pretending can’t understand what the issue is) so I explained them in a way idiots would understand, ghosted after that. Said to myself got me this time and will newer again, will survive issue with proximity sensor and carried on. Currently realised rear cam is occasionally working (mainly not) and therefore for this price tag camera is unreliable, useless and there is no support at all. There is one saying, karma is a b**** and will get you at some point. Pfuj
UDATE: Ticket number #657918. Looking forward too see how will that worked out.
UPDATE2: Communication was with blackvueuk so you can try there. I gave up on blackvue and won’t waste any of my time with your product, if there was reaction in some reasonable timeframe would, but now is too late. First email to support sent Aug 2023.

What a total waste of time bought one of these units and had it fitted paid over £600 for my Bentley Continental GT had nothing but problems you cannot get in touch with anybody by phone. It is like playing batten ball with emails and all I want you to do is try and sort it out yourself. I'm trying to get an engineer to come out and pay again to get it set up but again it's a total waste of time. Don't waste your money.

Bought the top of range model last year. Had it professionally fitted but still had to go back 3 times, the back camera was not connecting, live display not working. Connection problems continued. This cost me over £600!
So later they stop the £2 for 5g! I shopped around and bought a sim only deal.

Now they are saying they are cancelling the plans and more or less if you want the full features then join the top expensive one!

Also if u drive short distances stay away from this. It drained a brand new battery in 2 days! It has a high parasite drain on the battery.

There’s a way round this, pay £300/500 and have a separate external battery!!!

Pure joke, i wish i had NEVER paid for this.

Not worth it

Avoid this company and their app like the plague!!! Terrible. They charge you hundreds of dollars for their cloud service which is the only way it will work. Avoid!!!!

Waste off many

I was going to buy the new Blackvue dr970x lte Plus
but after searching for reviews on blackvue dash cams and finding nothing positive about them at all
I’m not going to spend £670 on a pile of rubbish
So bought a next base 380GW HD for £50 secondhand and it does the job for me,
Thank god I read all the reviews first before coming another peed off blackvue customer

I found blackvue support really helpful thanks to Adam you helped me with no issues Thank You Sue

I contacted customer support and they ghosted me, I pay subscription and provide them with proof of payment and they won't activate subscription on my account they are scammer company by the way I pay 600 euro for camera, don't buy this product

Blackvue dash cam most expensive and useless dash cam you can buy. Beside camera isn't that great the app to view the videos is a hit or miss to totally frustrate you to the point where you would pull your hair out in frustration. This dash cam is expensive in every possible way, please avoid it if you don't want to waste hundreds and hundreds of pounds.

UK. Bought a Blackvue 770X 2 CH LTE last November for my new Toyota Land-Cruiser. TWW who installed it and wired in with a battery backup so it works for 16 hrs before going to sleep. l have had little niggli issues but l think this is me getting used to the system. in my area l found smarty simcard a bit hit and miss, l bought a O2 sim but this stopped working after 2 days. so l have gone back to SMARTY. going on a long trip soon for 3 weeks so we will see how we get on?
What l would like to say is that the support that l have had from Blackvue is second to none and l am very happy with my dash cam keeping a close eye on my expensive vehicle and knowing if there is a bump whilst l am away from the vehicle it will report to my directly on my Apple iwatch.

I bought the dashcam via the car dealership . It’s hardwired. Initially , everything was good but weeks later. I had problems connecting my iPhone to the dashcam. Now I can only connect when I turn off my VPN and Bluetooth . The cost was nearly $2K. Too much mucking around just to check my videos. Very disappointed !

Purchased a reconditioned 970X 2Ch direct from BlackVue UK. Hardwired into the car and the camera worked fine whilst driving but failed to record in Parking Mode. All settings double checked and camera reinstall carried out in App, still no Parking Mode. 130X battery pack purchased and hardwired in, camera attached, camera dead. Checked with lighter lead with car running, still dead. BlackVue customer support (UK) contacted and informed of the problem via email. After a number of emails back and forth I was told it was company policy not to replace a U/S camera without first testing, despite the UK law. Returned camera and fault was confirmed, U/S power supply. BlackVue replaced the camera within a few days of me returning broken item to them for testing. Replacement camera fitted and all working as advertised in all modes. A satisfactory outcome in the end. Customer services came good in the end but be persistent!!

I don't even know where to start with this BlackVue dashcam, but if there were a competition for the world's most disappointing piece of tech, this thing would take the gold medal, the silver, and the bronze. This device is so bad, it actually makes me nostalgic for the days when we navigated using paper maps and a strong sense of hope.

The video quality is so grainy, it looks like it was filmed through a potato. Daytime footage? It’s like watching a 90s camcorder recording. Nighttime footage? Forget it. It’s like trying to see through a jar of molasses.

And let's talk about the app. Whoever designed this app must have a serious vendetta against user-friendly interfaces. It’s slower than a dial-up modem, crashes more often than a demolition derby, and is as intuitive as quantum physics.

But the cherry on top? The GPS function. It’s as accurate as a fortune teller at a county fair. According to my BlackVue, I’ve driven through lakes, forests, and once, apparently, straight into a mountain. I’m starting to think this dashcam has a more exciting life than I do.

To sum it up, buying the BlackVue dashcam was like setting my money on fire and watching it burn. It’s a constant reminder of my poor life choices, sitting there on my windshield, mocking me every time I drive. If you’re considering buying this, save yourself the agony and just throw your money directly into a trash can. It’ll be a more satisfying experience.