The customer service was very good and contact from seller that kept me in the loop was nice, delivery was superb. The only thing that disappointed me was that the socks were made in China. Where I on... See more
Company replied
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WOW my BigW 2 thermal pairs were delivered by FREE Priority Service within 2 days ! the best valued service EVER ( in my born 79 days ) save $1,000s off pension &or savings NIL heating 7... See more
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Purchased the battery powered salt and pepper grinders as firstly I like the sleek look of the shaker and a peep hole to check level of salt or pepper. I was tired of purchasing salt and pepper grind... See more
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My order arrived earlier than expected via Australia Post. Very happy with the item I purchased (Christmas gift). It was exactly as described, good quality & great price. I definitely recommend this b... See more
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Company details
Written by the company
Boutique Retailer are one of Australia’s fastest-growing online retailers with a selection of leading brands & our exclusive in-house collections bringing you quality and style at unbeatable prices.
Contact info
Australia
- www.boutiqueretailer.com.au
4.4
Excellent
686 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Boutique Retailer
Thank you, Kevin, for your wonderful feedback. We are so pleased everything arrived promptly and in perfect condition. We truly appreciate your support and look forward to serving you again.
Purchase arrived on time and exactly…
Purchase arrived on time and exactly what I ordered.
3 July 2026
Unprompted review
Reply from Boutique Retailer
Thank you, Giuseppe, for your kind feedback. We are delighted everything arrived as expected and that your experience was a positive one. We truly appreciate your support and look forward to serving you again.
Great online shopping experience
Very happy with purchase especially the quality of the clothing. Really loved the fleecy leggings with pockets in the front!! Very impressed.
2 July 2026
Unprompted review
Reply from Boutique Retailer
Thank you so much, Sharon, for your wonderful feedback. We are thrilled to hear you are enjoying the quality of your purchase, and it is great to know the fleecy leggings were such a hit. Your support means a lot to us, and we look forward to serving you again.
DON'T WASTE YOUR MONEY
Smaller than advertised. They don't fit. Poor quality stitching and thin.
9 July 2026
Unprompted review
Reply from Boutique Retailer
Thank you for your feedback, Bee. We are sorry to hear your purchase did not meet your expectations. Please reach out to our customer service team so we can look into this for you and work toward a suitable resolution.
Prompt service
Prompt service, fair prices, have already made another purchase.
4 July 2026
Unprompted review
Reply from Boutique Retailer
Thank you so much, Jeff, for your wonderful feedback. We truly appreciate your support and are delighted you chose to shop with us again. It means a great deal to us, and we look forward to serving you again soon.
Reply from Boutique Retailer
Thank you, Lisa, for your kind feedback. We are so pleased your order reached you promptly. We truly appreciate your support and look forward to serving you again.
Fast postage
Fast postage. Good quality and great length in the sleeve and body.
Much appreciated.
11 July 2026
Unprompted review
Reply from Boutique Retailer
Hi Carmel, thank you so much for your lovely feedback. We are delighted everything was a great fit and that your order reached you promptly. We truly appreciate your support and look forward to serving you again.
Product was exactly what I ordered
Product was exactly what I ordered. Great quality. Delivery was quick and ordering was easy
7 July 2026
Unprompted review
Reply from Boutique Retailer
Thank you Mary for your wonderful feedback. We are so pleased everything met your expectations and that the whole experience was smooth from purchase to arrival. We truly appreciate your support and hope to see you again soon.
I was very happy with prompt delivery…
I was very happy with prompt delivery and was left in a safe place and was notified when was delivered
9 July 2026
Unprompted review
Reply from Boutique Retailer
Thank you Jonathan for your kind feedback. We are delighted your order arrived promptly and that you were kept informed throughout the process. We truly appreciate your support and look forward to serving you again.
Reply from Boutique Retailer
Thank you Rick for your kind feedback. We are delighted you had a smooth experience with us. We truly appreciate your support and look forward to serving you again.
Excellent seller and service
Fantastic seller with very good prices on their items. Exceptional fast delivery even for interstate buyers. Highly recommendable
23 June 2026
Unprompted review
Reply from Boutique Retailer
Thank you Derek for your wonderful feedback. We are thrilled you had such a positive experience and that your order arrived so quickly. Your recommendation means a lot to us and we truly appreciate your support.
Reply from Boutique Retailer
Thank you Helen for your kind feedback. We are so pleased you were happy with your purchase and that it reached you quickly. We truly appreciate your support and hope to serve you again soon.
The delivery from the seller was prompt…
The delivery from the seller was prompt and efficient.
Thank you.
2 July 2026
Unprompted review
Reply from Boutique Retailer
Thank you Jenna for your lovely feedback. We are so pleased your order arrived quickly and everything went smoothly. We truly appreciate your support and look forward to serving you again.
Fast dispatch & friendly service
Really impressed with the quick dispatch of my new sheets. Communication was friendly and helpful throughout, making the whole ordering process easy. Excellent service so far—I wouldn’t hesitate to order from them again.
4 July 2026
Unprompted review
Reply from Boutique Retailer
Hi Jo Anne, thank you so much for your wonderful feedback. We truly appreciate your kind support and are delighted everything went smoothly from start to finish. We look forward to serving you again in the future.
Reply from Boutique Retailer
Thank you Kat for your lovely feedback. We are so pleased you found exactly what you were looking for and that your order arrived quickly. We truly appreciate your support and look forward to serving you again.
Easy to order online and order was…
Easy to order online and order was delivered well in a wrapped up protected box, left outside the front door in a safe place.
1 July 2026
Unprompted review
Reply from Boutique Retailer
Thank you Con for your kind feedback. We are delighted everything arrived safely and that your shopping experience was smooth from start to finish. We truly appreciate your support and look forward to serving you again.
Purchased the battery powered salt and…
Purchased the battery powered salt and pepper grinders as firstly I like the sleek look of the shaker and a peep hole to check level of salt or pepper. I was tired of purchasing salt and pepper grinders that would only last a few weeks and I would end up with RSI from trying to turn the top. The battery powered grinders are great, very happy.
26 June 2026
Unprompted review
Reply from Boutique Retailer
Thank you Pauline for your wonderful feedback. We are so pleased to hear your new grinders have been a great addition to your kitchen and are making everyday use much easier. We truly appreciate your support and hope you continue to enjoy them for a long time.
Set of three pairs of socks
Very fast service and delivery. Socks only 20 per cent wool, but still ingood value for money. Ordered two sets of the same size. Received two different sizes - labelled incorrectly by manufacturer. You beauty, one set for my brother and one for me!
18 June 2026
Unprompted review
Reply from Boutique Retailer
Thank you, Christine. We're glad everything worked out and that you were able to share them. We truly appreciate your support and hope to serve you again soon.
I love Big W so much you don’t have to…
I love Big W so much you don’t have to wait for delivery so quick
Thank you so very much
25 June 2026
Unprompted review
Reply from Boutique Retailer
Thank you so much, Megan. We're delighted to hear everything arrived promptly and truly appreciate your kind words. We look forward to serving you again soon.
Reply from Boutique Retailer
Thank you, Glenn. We're delighted you had a great experience and truly appreciate your support. We look forward to serving you again soon.
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