Just been to this store in LeamingtonSpa. Icould not fault the service in any way. The man serving me listened to the problem i had, collected the parts up from the store, showed me how they all fit... See more
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See what reviewers are saying
The counter staff at BPS Timber were - as always - attentive, friendly and helpful. In this case they also offered some useful advice on how to finish plywood for use in a floor. Definitely the most... See more
Company replied
The day before my delivery I had a call to say they were concerned at the quality of some of the wood I’d ordered but that to get exactly the same would mean a delay. Instead they offered me an upgrad... See more
Company replied
Good value for money with easy to use online ordering and cheerfully delivered. Just remember to take the VAT off the total to get free delivery over £150 (ex-VAT)... Will definitely be using BPS... See more
Company details
- Building Materials Supplier
- Bathroom Supply Shop
- Kitchen supply shop
- Landscaping Supply Shop
- Timber merchant
- Plumbers' merchant
Written by the company
We are an independent builders merchants that can supply all you need to help develop your project. Established in 1934, we have been run by the Dibble family for over 50 years taking us from a traditional builders merchants to a one stop shop for developing your home; perfect for trade, DIY-ers and those just finishing that never-ending ‘odd job’. Customer Service BPS has a reputation for going that extra mile to help its customers and our exceptional service really sets us apart. Friendly and reliable: many of our staff have been working here over 30 years and it is their extensive knowledge of the products and that keeps people coming back to bps. Stores Near You With Seven branches across the Warwickshire, Gloucestershire and Worcestershire areas, you will not have to travel far to find us and if you cannot find what you’re looking on our site please feel free to give one of our branches a call, we are always more than happy to help.
Contact info
bps Leamington Spa, Tachbrook Park Drive, CV34 6RH, Warwick, United Kingdom
- 01926 468002
- ecommerce@bandps.co.uk
- www.bpsbuildit.co.uk
4.7
Excellent
95 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Delivery of my stuff was arranged for a…
Delivery of my stuff was arranged for a Monday. Luckily for me it all arrived first thing in the morning, enabling work to start straight away.
16 April 2023
Reply from Building & Plumbing Supplies Ltd
Dear Tim,
We're pleased to hear that your delivery arrived on time and enabled you to start your work promptly. Your satisfaction is our priority, and we appreciate your feedback. If there's anything else we can assist you with or any further projects you have in mind, please let us know.
Best wishes,
The BPS Leamington Team.
Quick delivery
6 April 2023
Online ordering was straightforward
Online ordering was straightforward and ability to select a pickup time was very useful. I like dealing with a local firm and the guys at the GardenForce outlet are always helpful and willing to load goods into your car.
5 April 2023
Reply from Building & Plumbing Supplies Ltd
Dear Carol,
Thank you for your positive feedback! We're glad our online ordering and pickup service were straightforward for you. Our team at BPS GardenForce are always ready to help, and we're delighted to be your local choice. If there's anything else you need or any additional support required, don't hesitate to reach out.
Best wishes,
The BPS Gardenforce Team.
Quality service at good prices
3 April 2023
Reply from Building & Plumbing Supplies Ltd
Dear Brian,
Thank you for your 5-star review.
Our customer service and affordability are two areas we pride ourselves on at BPS.
We look forward to seeing you again soon at our Cirencester branch.
Best wishes,
The BPS Cirencester Team.
Great staff
Great staff & the lads on the counter always try to help & are so polite.
4 April 2023
Unprompted review
Reply from Building & Plumbing Supplies Ltd
Dear Max,
Thank you for your kind words about our staff! We're pleased to know that they were helpful and polite during your visit. Our team is dedicated to providing excellent service, and we appreciate your positive feedback. Should you require any further assistance or have any questions, please feel free to contact us.
The BPS Bidford Team.
Quality products and service
Products were very good and as seen on website.
Next day delivery. Driver was fantastic. He helped put heavy items in a place we wanted.
Will use them again and again. Highly recommend.
29 March 2023
Reply from Building & Plumbing Supplies Ltd
Dear Rosie,
Thank you for your feedback! We're thrilled that you had an excellent experience with our products and delivery service. Your recommendation means a lot to us, and we look forward to serving you again and again in the future. Should you have any more projects or need assistance, don't hesitate to get in touch.
Best wishes,
The BPS Gardenforce Team.
Dismissive attitude over product complaint
ordered 70 slabs from the Leamington Garden Force centre. They arrived wet and once in place and dried out it is obvious some of them are different slabs - my complaint is being ignored and they are blaming the supplier who states 'colour will fade with time'. The slabs in question are a different colour and texture.
Slabs arrived in two full wrapped crates and 10 lose but wrapped, the 10 lose are now clearly a different slab - pictures have been provided - BPS are ignoring the complaint - its clear they just bundled in these 10 left overs to get rid and hope no one would notice.
Complete contrast to the BPS Doorline & Timber branch who are always so helpful.
15 March 2023
Unprompted review
Reply from Building & Plumbing Supplies Ltd
Dear Dave,
We were sorry to hear of the issues faced with your order of slabs but are happy that we were able to promptly rectify the issue.
We look forward to seeing you again soon,
The BPS Gardenforce Team.
Delivered to exactly the right place
1 March 2023
Reply from Building & Plumbing Supplies Ltd
Dear John,
We're delighted to know that your delivery was to your satisfaction. Ensuring that our deliveries are accurate and timely is one of our priorities. If you ever need any further assistance or have any questions, please feel free to reach out to us.
Best wishes,
The BPS Shipston Team.
BPS Bidford are always so helpful and…
BPS Bidford are always so helpful and easy to deal with 🙂
2 March 2023
Reply from Building & Plumbing Supplies Ltd
Dear Shan,
Thank you for your kind words! We're glad that you find dealing with us at BPS Bidford to be helpful and easy. Providing excellent service is our mission, and we're committed to ensuring your experience with us is always positive. If there's anything specific you need or any more projects on the horizon, please let us know.
Best wishes,
The BPS Bidford Team.
Always on time great products
28 February 2023
Reply from Building & Plumbing Supplies Ltd
Dear John,
Thank you for your feedback! We're pleased to hear that we've consistently delivered on time with great products. Your satisfaction is important to us, and we'll continue to strive to meet your expectations. If there's anything else you need or any further support required, please feel free to get in touch.
Best wishes,
The BPS Gardenforce Team.
Thank you Bps for great service
Thank you Bps for great service. Your driver is a gem! Very helpful and nothing too much trouble 👍🏻
4 March 2023
Unprompted review
Excellent product excellent servicegreat yeam to deal…
Excellent product great yeam to deal with
2 January 2023
Reply from Building & Plumbing Supplies Ltd
Dear Jason,
Thank you for your feedback! We're thrilled to know that you had an excellent experience with our products and team. If there's anything specific you need or any more projects we can assist with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best wishes,
The BPS Team.
The staff were approachable and…
The staff were really approachable and sourced everything I needed.
When collecting from the yard, the staff helped load and were careful with my vehicle.
The deliveries have been delivered with care and the drivers were helpful too.
2 February 2023
Always reliable and with great prices
9 February 2023
Everyone is very helpful and friendly
Everyone is very helpful and friendly. Nothing is too much trouble and they go out of their way to provide an excellent service.
9 February 2023
Knowledge staff & great customer…
Very knowledge staff & great customer service. Products are good quality and worth the price.
25 January 2023
Unprompted review
Very nearly good
Products good
Delivery good
Unfortunately we were sent only part of our order. We had to make contact to find out why. I have marked 3 instead of 5 because of communication.
2 February 2023
Great as usual
20 January 2023
The customer service is good
The customer service is good, very friendly to non trade customers and all at an affordable price! Very impressed.
13 January 2023
Unprompted review
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