Just been to this store in LeamingtonSpa. Icould not fault the service in any way. The man serving me listened to the problem i had, collected the parts up from the store, showed me how they all fit... See more
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The counter staff at BPS Timber were - as always - attentive, friendly and helpful. In this case they also offered some useful advice on how to finish plywood for use in a floor. Definitely the most... See more
Company replied
The day before my delivery I had a call to say they were concerned at the quality of some of the wood I’d ordered but that to get exactly the same would mean a delay. Instead they offered me an upgrad... See more
Company replied
Good value for money with easy to use online ordering and cheerfully delivered. Just remember to take the VAT off the total to get free delivery over £150 (ex-VAT)... Will definitely be using BPS... See more
Company details
- Building Materials Supplier
- Bathroom Supply Shop
- Kitchen supply shop
- Landscaping Supply Shop
- Timber merchant
- Plumbers' merchant
Written by the company
We are an independent builders merchants that can supply all you need to help develop your project. Established in 1934, we have been run by the Dibble family for over 50 years taking us from a traditional builders merchants to a one stop shop for developing your home; perfect for trade, DIY-ers and those just finishing that never-ending ‘odd job’. Customer Service BPS has a reputation for going that extra mile to help its customers and our exceptional service really sets us apart. Friendly and reliable: many of our staff have been working here over 30 years and it is their extensive knowledge of the products and that keeps people coming back to bps. Stores Near You With Seven branches across the Warwickshire, Gloucestershire and Worcestershire areas, you will not have to travel far to find us and if you cannot find what you’re looking on our site please feel free to give one of our branches a call, we are always more than happy to help.
Contact info
bps Leamington Spa, Tachbrook Park Drive, CV34 6RH, Warwick, United Kingdom
- 01926 468002
- ecommerce@bandps.co.uk
- www.bpsbuildit.co.uk
4.7
Excellent
95 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great product, great service and great price
Awesome all round. I'll be back. Ryan was a great help
8 December 2022
Fast and friendly
5 November 2022
Ordered on line
Ordered on line . I received a text to confirm the goods had arrived.
Very friendly and efficient staff when I collected the items. Will definitely be returning when I require more building materials.
15 November 2022
Delivery good, some concern over quality of goods
The delivery was good - on time and helpful driver. My only disappointment is in the quality of the sleepers. About four of the 16 sleepers seem to damaged or may have just come from the outside part of the tree. In what I am constructing I can hide the parts that look unsightly but I'm concerned about whether this would also have effected the wood treatment.
10 November 2022
Awesome customer service
I have used BPS on a weekly basis for the past few years and they never let me down, they make the effort to go above and beyond day in day out, couldn't recommend them enough.
9 November 2022
Reply from Building & Plumbing Supplies Ltd
Thank you so much for your kind feedback and for being a loyal customer! We truly appreciate your continued trust in us and your consistent support over the past few years. It's wonderful to hear that we have consistently met your expectations and that our team has gone above and beyond for you on a daily basis. We take pride in providing exceptional service and exceeding customer satisfaction. Your recommendation means a lot to us. If there's anything else we can do to enhance your experience or if you have any further inquiries, please don't hesitate to reach out. We're here to assist you and look forward to serving you for many more years to come!
Reply from Building & Plumbing Supplies Ltd
Thank you for your feedback! We're thrilled to hear that you received a prompt delivery and that our driver was very helpful. Timely delivery and excellent customer service are important to us, and we're glad we could meet your expectations in both areas. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!
Quick delivery and very helpful driver …
Quick delivery and very helpful driver
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8 October 2022
Reply from Building & Plumbing Supplies Ltd
Thank you for sharing your feedback with us! We're delighted to hear that you experienced a quick delivery and that our driver was very helpful. Timely delivery and excellent customer service are top priorities for us, and we're glad that we could meet your expectations in both areas. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future!
All round did what they said!
3 October 2022
Reply from Building & Plumbing Supplies Ltd
Thank you for your feedback! We're glad to hear that we were able to meet your expectations and deliver on what we promised. Providing reliable and trustworthy service is important to us, and we're delighted that we were able to deliver on our commitments. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!
Click and Collect window board
The process of ordering online and picking up is quite straightforward, you are able to see that the items are in stock and obtain a time for collection.
The staff were helpful but it took awhile for the item to be booked out as the staff weren't sure how to do it.
14 September 2022
Reply from Building & Plumbing Supplies Ltd
Thank you for your feedback! We're glad to hear that the process of ordering online and picking up was straightforward for you. Our goal is to provide a seamless experience for our customers, and we appreciate your recognition of that. However, we apologize for the delay you experienced during the item booking process due to the staff's uncertainty. We take this feedback seriously, and we will address this issue internally to ensure our staff members are well-trained and knowledgeable about all processes. We appreciate your understanding and patience. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We value your support and look forward to serving you again in the future with an improved experience.
Reply from Building & Plumbing Supplies Ltd
Thank you for your feedback! We're pleased to hear that your delivery experience was efficient and cheery, just as you've come to expect from us. Ensuring prompt and friendly service is important to us, and we're glad that we met your expectations once again. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!
Needed some double roman roof tiles to…
Needed some double roman roof tiles to match existing and they went out of there way to source them for my job top builders merchants
8 September 2022
Reply from Building & Plumbing Supplies Ltd
Thank you for sharing your feedback with us! We're delighted to hear that we were able to meet your specific needs by sourcing the double roman roof tiles to match your existing ones. Going out of our way to assist customers is something we take pride in, and we're glad we could provide you with the right materials for your job. We greatly appreciate your kind words and recognition as a top builders merchant. If you require any further assistance or have any more inquiries, please don't hesitate to reach out. We look forward to serving you again in the future!
Very helpful service
Very helpful and efficient service at both the general store and the timber store. One member of staff carried my purchase to my car and the timber staff member was able to get the loft board I needed cut in half as I had requested. Very happy.
1 September 2022
Reply from Building & Plumbing Supplies Ltd
Thank you so much for your feedback! We're thrilled to hear that you had a very helpful and efficient service experience at both our general store and timber store. Our team takes pride in providing excellent customer service and ensuring efficiency in meeting your needs. We're glad that one of our staff members went the extra mile to carry your purchase to your car, and that the timber staff member was able to accommodate your request to have the loft board cut in half. Your satisfaction is our priority, and we're delighted to know that you left our store very happy. If you have any further requirements or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
Reply from Building & Plumbing Supplies Ltd
Thank you for sharing your feedback with us! We're pleased to hear that you received fast service and that our delivery driver was friendly and helpful. Timely service is a priority for us, and we're glad we could meet your expectations in that regard. It's also great to know that our delivery driver provided a positive and helpful experience. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future!
Reply from Building & Plumbing Supplies Ltd
Thank you for your feedback! We're delighted to hear that our staff was helpful and friendly during your experience with us. Providing excellent customer service is a priority for us, and we're glad that our team members met your expectations. If you have any further comments, questions, or need any assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again soon!
Reply from Building & Plumbing Supplies Ltd
Thank you for sharing your feedback with us! We're thrilled to hear that your ordering experience was really easy and that your order was delivered on time. Providing a seamless and convenient ordering process is important to us, and we're glad we could meet your expectations. We're also pleased to hear that our driver was very friendly during the delivery. Customer satisfaction is our top priority, and we appreciate your recognition of our efforts. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future!
A pleasure to deal with
Clear pricing, instructions and equipment was in great order. Pleasant to deal with, thanks
21 August 2022
Reply from Building & Plumbing Supplies Ltd
Thank you for your feedback! We're delighted to hear that you found our pricing, instructions, and equipment to be clear and in great order. We strive to provide a seamless and hassle-free experience for our customers, and your satisfaction is our priority. We're glad that you found dealing with us to be a pleasant experience. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again. Thank you once again!
Not in stock when ordered
25 August 2022
Brilliant service
23 August 2022
Great prices great service 👍
22 August 2022
Best counter staff in town.
The counter staff at BPS Timber were - as always - attentive, friendly and helpful. In this case they also offered some useful advice on how to finish plywood for use in a floor. Definitely the most helpful, and knowledgeable builders merchants in the area (other than BPS Heavy building supplies of course)
24 August 2022
Reply from Building & Plumbing Supplies Ltd
Thank you so much for your kind feedback! We're thrilled to hear that our counter staff at BPS Timber provided attentive, friendly, and helpful service, as they always strive to do. We're glad that they were able to offer you useful advice on finishing plywood for floor use. Our team takes pride in their knowledge and expertise, and we're honored to be considered the most helpful and knowledgeable builders merchants in the area. We greatly appreciate your support and look forward to continuing to assist you with all your building needs. If you have any further questions or require any more assistance, please don't hesitate to reach out.
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