Just been to this store in LeamingtonSpa. Icould not fault the service in any way. The man serving me listened to the problem i had, collected the parts up from the store, showed me how they all fit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The counter staff at BPS Timber were - as always - attentive, friendly and helpful. In this case they also offered some useful advice on how to finish plywood for use in a floor. Definitely the most... See more
Company replied
The day before my delivery I had a call to say they were concerned at the quality of some of the wood I’d ordered but that to get exactly the same would mean a delay. Instead they offered me an upgrad... See more
Company replied
Good value for money with easy to use online ordering and cheerfully delivered. Just remember to take the VAT off the total to get free delivery over £150 (ex-VAT)... Will definitely be using BPS... See more
Company details
- Building Materials Supplier
- Bathroom Supply Shop
- Kitchen supply shop
- Landscaping Supply Shop
- Timber merchant
- Plumbers' merchant
Written by the company
We are an independent builders merchants that can supply all you need to help develop your project. Established in 1934, we have been run by the Dibble family for over 50 years taking us from a traditional builders merchants to a one stop shop for developing your home; perfect for trade, DIY-ers and those just finishing that never-ending ‘odd job’. Customer Service BPS has a reputation for going that extra mile to help its customers and our exceptional service really sets us apart. Friendly and reliable: many of our staff have been working here over 30 years and it is their extensive knowledge of the products and that keeps people coming back to bps. Stores Near You With Seven branches across the Warwickshire, Gloucestershire and Worcestershire areas, you will not have to travel far to find us and if you cannot find what you’re looking on our site please feel free to give one of our branches a call, we are always more than happy to help.
Contact info
bps Leamington Spa, Tachbrook Park Drive, CV34 6RH, Warwick, United Kingdom
- 01926 468002
- ecommerce@bandps.co.uk
- www.bpsbuildit.co.uk
4.7
Excellent
95 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One post has a large crack but should…
One post has a large crack but should be useable. End to end ordering process was very good.
16 August 2022
Reply from Building & Plumbing Supplies Ltd
Thank you for your feedback! We're glad to hear that you had a great service experience with us. Providing excellent service is a top priority for us, and we're thrilled that we met your expectations. If there's anything else we can assist you with or if you have any further comments or questions, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!
All good everything arrived on time at…
All good everything arrived on time at a reasonable price.
22 August 2022
Reply from Building & Plumbing Supplies Ltd
Thank you for your feedback! We're thrilled to hear that everything arrived on time and that you were satisfied with the pricing. Ensuring timely delivery and offering competitive prices are important aspects of our commitment to customer satisfaction. If there's anything else we can do to enhance your experience or if you have any further inquiries, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future!
Great friendly company to deal with and…
Great friendly company to deal with and really competitive prices.
21 August 2022
Reply from Building & Plumbing Supplies Ltd
Thank you for taking the time to share your feedback with us! We're delighted to hear that you found us to be a great and friendly company to deal with. Building positive relationships with our customers is important to us, and we strive to provide exceptional service. Moreover, we're glad our prices have been competitive and meet your expectations. If there's anything else we can assist you with, please feel free to reach out. We're here to help and look forward to serving you in the future!
Given a date for delivery only to have…
Given a date for delivery only to have to wait 3 days after to receive goods shocking
9 August 2022
Reply from Building & Plumbing Supplies Ltd
Hi Lee sorry to hear you are not happy with the service you have received could you please email me with your order number and details and i will look in to what has happened for you. My email address is gstanley@bandps.co.uk Regards Graham
Reply from Building & Plumbing Supplies Ltd
Thank you so much for your kind words! We truly appreciate your continued trust in us as your go-to supplier for all your home needs. It's our utmost priority to provide fantastic service and cater to your requirements. If you have any specific requests or questions in the future, please don't hesitate to reach out. We're here to assist you and ensure your satisfaction every step of the way.
Very easy to deal with and products as…
Very easy to deal with and products as described. Very friendly and helpful on pick up.
18 July 2022
Reply from Building & Plumbing Supplies Ltd
Thank your for your review, much appreciated. We hope you shop with us again soon.
Reply from Building & Plumbing Supplies Ltd
Thank your for your review, much appreciated. We hope you shop with us again soon.
Reply from Building & Plumbing Supplies Ltd
Thank your for your review, much appreciated. We hope you shop with us again soon.
Great Service
22 June 2022
Unprompted review
Reply from Building & Plumbing Supplies Ltd
Thank you! See you again soon
Brilliant local merchant who always go…
Brilliant local merchant who always go the extra mile. Great website for ordering on the go!
21 June 2022
Unprompted review
Reply from Building & Plumbing Supplies Ltd
Thank you! See you again soon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.