Order never arrived. Emailed 3 times. Never responded. Took the money and ran. Scam company - do not order from them.
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See what reviewers are saying
I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... See more
I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... See more
Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... See more
Company replied
Company details
Information provided by various external sources
Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.
Contact info
United Kingdom
- 03300 883765
- help@calissa.com
- www.calissa.com
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Thrilled with my purchase
Really happy with my purchase. Would definately order from calissa again!
Excellent price and customer service
Good products and service, long delivery time and beware of customs
Update 01.01.21
Calissa refunded the full fees to me.
Over all excellent service!
Thank you for the support.
Update 29.01.21:
Order arrived today after 16 days. The product is excellent, also the Service and Communication.
Be aware, that now you have to pay toll, because of the Brexit.
My first and last order. Postage from China is faster than Calissa‘s logistic Partner Landmark Global.
Still waiting for my parcel, tracking stopped after a few days. Will press charges against this shop.

Reply from Calissa
Love the product I ordered
Love the product I ordered, I regret not paying for tracking because the product did take more than 30 days to arrive l, but that can be expected from overseas shipping right now.
Slow delivery but great customer support
When the item I ordered did not arrive within the stated timeframe (I did not pay for tracking), I contacted customer support and they were quick to resend the item, which still arrived late, but got here nonetheless. Great service otherwise, and the product came as expected!
Best customer service experience ever
Best customer service experience ever! I had purchased some hair products and inputted the incorrect post code on the website so that the parcel was sent to the wrong address. They resent it to me at their own expenses. David really showed how important is the customer for them and also offered an additional 15% discount for future purchases. From now on I will just buy from them, no other websites!
Monica
Tracking info wasn’t all that accurate…
Tracking info wasn’t all that accurate but order only took about 3 weeks. Product is exactly what I expected and prices are great!
good assortment of Brand and products
good assortment of Brand and products. Competitive price, good customers service and updates on shipping. Will continue to shop here
Very happy with my product and the fast…
Very happy with my product and the fast and efficient delivery. Thank you
great dispatch and service rendered…
great dispatch and service rendered with beautiful products.
Thank you so much for all this.
Best
Connie
Amazing product really happy with what…
Amazing product really happy with what I ordered and when i had enquires you all really helped with that so thank you!
Considering COVID times delivery was…
Considering COVID times delivery was reasonably good.
Happy with my purchase thanks
Would purchase from them again!
Although my package arrived a bit late I think that was simply due to COVID set backs and it only came about a week late which isn’t long anyway. However when it did arrive it was in perfect shape and the brush I got (Denman Brush) works incredibly well. Overall extremely happy with this purchase.
Came really quickly and the products…
Came really quickly and the products are good quality.
Excellent product
Excellent product! Quick ship and very well packed.
Highly recommended!
Excellent Service, Powerful Mouthwash
Excellent service and fast shipping! I ordered the cinnamon flavored and spearmint flavored Marvis Mouthwashes. Both were powerful (all you needed was a couple drops of Marvis in a shot glass size of water and you're good to go)!! I wished I could say that I enjoyed both flavors; unfortunately, both had a slight off taste. This taste interfered with the great cinnamon and spearmint flavors of the mouthwashes.
Great product and quick delivery
Very pleased with the product and it did not take too long to be shipped.
An Unexpected Success!
I received the denman brush I ordered in perfect condition, and have been using it with no issue! I was worried about buying a knock-off by accident because I couldn't seem to find the brush anywhere and the ones I did find were very suspect. I was so pleased to see this store was selling them at a good price and shipped to Canada! The brush, of course, was completely legitimate and works wonders for distributing product through my curly hair. I will keep this store in mind for future purchases.
Postage was very slow and no updates
Postage was very slow and no updates. But other than that was happy with product - arrived eventually and good quality.
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