Calissa Reviews 

479
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... See more

Rated 5 out of 5 stars

I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... See more

Rated 3 out of 5 stars

Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... See more

Company replied

Company details

  1. Beauty supply store
  2. Beauty product supplier
  3. Hair product shop
  4. Health and beauty shop

Information provided by various external sources

Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.


Contact info

3.1

Average

TrustScore 3 out of 5

479 reviews

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3.1

All reviews

(479)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks Calissa

Received my Elemis order, not always the case during COVID normal.
Overall, a product I like at a fair price and received in good order.

16 October 2020
Rated 5 out of 5 stars

Great customer servie

My order got lost in the mail + they were extremely helpful and sent out a replacement order via amazon so that it had tracking and i received this within a few days of emailing them

12 October 2020
Rated 1 out of 5 stars

It is not the face cream I perfectly…

It is not the face cream I perfectly know and used to buy in Australia that has been put into this jar pretending to be it.
I feel Completely scammed

4 September 2020
Unprompted review
Calissa logo

Reply from Calissa

Thank you for reviewing us.

I sincerely apologise but you are mistaken, I can confirm that everything we sell is authentic and new.

A'kin Firming Night Creme Anti-Age Formula is one of our bestselling brands and we buy them from an authorised supplier in the UK.

I have sent you an email, Please do not hesitate to contact me if you have any further questions and please help us find you a solution for you.

Rated 5 out of 5 stars

Great!

It came in a few days before the final day of the wait process. I'm so happy! I had messaged Roberto at first just to make sure it made its way safe to the US and he informed me very well. Thank you

4 August 2020
Unprompted review
Rated 5 out of 5 stars

Denman Brush 7 Rows

This was my first time buying from Calissa.My Denman Brush arrived later than expected however my brush arrived in perfect conditions so I didn't mind as much, their customer service is great they answer your inquiries quickly. The product itself was great it wasn't harsh on my hair. I will buy from Calissa again and recommend them to others.

16 July 2020
Unprompted review
Rated 5 out of 5 stars

Received my Mason Pearson nylon and…

Received my Mason Pearson nylon and boar bristle brush in the mail. Love my new brush. Only downside is that shipping took a little bit longer but that's understandable as well.

3 July 2020
Unprompted review
Rated 3 out of 5 stars

Ordered an item over 3 weeks ago and…

Ordered an item over 3 weeks ago and have yet to receive anything... The website is down and I have no way of contacting them to check on my order’s status. Very disappointed :(

Update: Calissa contacted me and we are now resolving this issue.

3 July 2020
Unprompted review

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