CAR FROM JAPAN Reviews 

451
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 329 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless and stress-free import process, highlighting the excellent communication and quick response times from the helpful and professional staff. Many reviewers note that the vehicles received are exactly as described and arrive in great condition, making the overall purchasing experience highly satisfying. However, some customers reported discrepancies with vehicle condition, such as undisclosed paintwork, engine issues, or parts that were not as expected. Others encountered challenges with vehicle availability or registration, and a few felt the need for external brokers during the import process.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising that vehicles arrive in great... See more

Service

Users describe positive interactions with service, highlighting the company's efficiency and helpfulness in... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, quick responses, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and timely... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting that their questions were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My entire buying and importing process went as smoothly as I could have hoped. Car From Japan took care of everything for me in a very timely manner, answered every question I had, and helped with eve... See more

Rated 5 out of 5 stars

As always, Car From Japan is excellent! Great communication the whole way. The Stagea is fantastic and arrived in great condition. I plan on purchasing more vehicles in the near future. I would recomm... See more

Rated 5 out of 5 stars

I imported a Suzuki Lapin to the UK with the help of Kumi at CarsFromJapan and the entire process was seamless and stress free I will happily use their service again in the future the car is a... See more

Rated 5 out of 5 stars

Bought my second vehicle from them, Jun was always there for any questions, buyers need to factor in when buying, the process takes quite a few weeks to put the export paperwork together before the c... See more


Company details

  1. Auto market

Written by the company

CAR FROM JAPAN is the leading online used cars marketplace in Japan, where you can buy a car directly from Japan and get it delivered to your nearest port. Your satisfaction is our 1st priority. Out of the 80,000+ customers we served so far, achieving a 97% customer satisfaction rate. Every year, we export cars from Japan to 50+ countries. We are grateful for the trust and continuous business from buyers all over the world. We have 100,000+ cars available with pictures and detailed information shown in our website. You can compare spec, prices, condition and find the best car for you!


Contact info

4.9

Excellent

TrustScore 5 out of 5

451 reviews

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4.9

All reviews

(451)

308 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Kei Truck, excellent condition.

I purchased a 1996 Honda Acty Truck from CarfromJapan. First time doing anything like this, and I was quite nervous. Seemed like I was signing up for a bumpy ride. The person assigned to me was very helpful. Always answered all my emails promptly and took much of the anxiety of a purchase like this out of the equation. No regrets. I ADORE the truck. It arrived in spectacular condition. Better than the pictures!! I am glad I went through the process. One learning lesson: Get yourself a good, reliable broker on the US side. It's so easy to find a decent one.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Car From Japan is a great company to work with

I had a great experience from this company. Ken helped me out and communicated very well through email. I inquired about a different Jimny than the one we ended up buying. I told Ken what color I was looking for and he sent multiple options. The one we chose is in excellent condition for it being a 1995. And runs great. Sound system works and is upgraded . A/c blows cold. Couldn’t be happier. Shipping it to Hawaii was easy with Ken’s instructions. I would highly recommend this company if you want to import a car from Japan to the states or anywhere.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work from Cars from Japan

Cars from Japan was awesome and very helpful in the process of importing and really made the process simpler then doing it alone. I would highly recommend really looking for the exact car you want and ask questions. For me they have answered every question in a timely manner.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

No trickery

Vehicle in the video was the one I received. Needed a washing and not much else. Was in very good shape, for a 25 year old vehicle.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Car From Japan is truly the Best

Car From Japan turned out to be the best of the online vehicle import companies from Japan that I found.
Two other companies, I started to work with wanted me to follow up on some Customs Import and FIJI Department of vehicle issues. Whereas Car of Japan took care of everything and also guided me through some of the procedures I had to deal with here in Fiji.
Their website is very easy to use to find the vehicle that you want and the selection is excellent.
Ami was a joy to work with, she followed up on everything and was very quick to get back to me with any questions or problems that I had. Ami went out of her way to use an App to translate the Owners manual into written form for me which was obviously incredibly useful. That’s the kind of service I’m talking about, It’s excellent.
My 2021 Toyota 4wd Pixis arrived in excellent condition, looked exactly like the photos on their website and the shipping time actually was pretty quick.
Some of the prices with Car of Japan seemed to be a few hundred dollars more than other websites but without a doubt you get what you pay for.
Professionalism, honesty, and fast service was worth every penny, especially as I mentioned before other companies wanted me to do some of the work so actually Car of Japan isn’t more expensive.
I highly recommend Car of Japan and their wonderful representative Ami and I have already referred them to a couple of friends and a family member.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Tried looking at many other sources for…

Tried looking at many other sources for importing a Kei car but cars from japan has been the most helpful and seamless with importing my car into my country. They also have a personal consultant that will walk you through step by step on the process, from giving timelines and documents.

Highly recommend them for your dream japanese car.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I have complete confidence in COJapan

I have complete confidence that car of Japan will profill your needs in shipping and logistics, and provide a broker in the states, the broken I used was Dixon/Smith and associates.
Buy with confidence
I was was skeptical at first
You have to use patience and everything will work out just fine

21 September 2025
Unprompted review
Rated 5 out of 5 stars

CFJ Review

My experience with CarFromJapan was overall excellent. Thanks to the communicate and helpful customer service, I was able to acquire my purchase smoothly without any issue.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

The vehicle arrived in wonderful shape

The vehicle arrived in wonderful shape. CarFromJapan kept me informed the whole process and answered my questions quickly, when needed. Overall, a great experience. I am in the process of ordering another vehicle from them now.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

My 1992 Subaru sambar was delivered…

My 1992 Subaru sambar was delivered within a reasonable time window, and car from Japan was excellent at communication as far as providing updates and clarifying any questions I had. Vehicle arrived as expected and I drove it onto the trailer from the port of arrival.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Making importing cars easy (an impressive feat!)

I purchased a Nissan Skyline from CFJ back in October 2025 (I'm writing this review in January). I worked with Ken throughout the process -- it was my first import and I was a bit intimidated by it all. But the team really helped simplify everything and make it all easy to understand. The fact that I was able to get the car without any issue is already beyond my expectations, plus the wonderful and timely service they provided; it was well worth the premium.
-- Maddie

17 January 2026
Unprompted review

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