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Casino kings Reviews 

111
•
TrustScore 2 out of 5

1.9

Casino
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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, most reviewers were unhappy with their experience overall. Many customers faced significant difficulties with payment processes, especially when withdrawing funds, often experiencing lengthy delays and pending statuses for weeks. Reviewers frequently reported customer service as unhelpful, providing generic or scripted responses that failed to address concerns. People also encountered persistent issues with account verification, with documents repeatedly rejected or undergoing prolonged review, hindering withdrawals and sometimes leading to account closures. However, some customers also noted very positive experiences with quick verification and prompt receipt of their winnings into their bank accounts.

What people talk about most

Payment

Consumers find payment to be a frustrating experience, primarily due to significant delays and issues with... See more

Customer service

Users describe negative interactions with customer service, often citing awful service, non-substantive... See more

Website

Reviewers highlight negative aspects of the website, with many expressing frustration over issues like... See more

Refund

Customers had negative experiences with refund, with many reporting significant delays in receiving their... See more

Response time

Clients share negative opinions on response time, with many reviewers expressing frustration over prolonged... See more

Reviews shaping this summary

Rated 1 out of 5 stars

No problems making deposits happy to accept payments ...however Uploaded ALL required documents for verification - ●7 days later still not approved all docs (only my ID) - been on mult... See more

Company replied

Rated 1 out of 5 stars

I went through a multi-round job interview process where I had to create assets and content for these people and they straight up ghosted me. I'm posting here because they lack any indeed/glassdoor... See more

Rated 1 out of 5 stars

Scam casino. I try to verify my account before make the deposit. I sent all the documents that they ask. After that I make a deposit of 100€ without any issues, I try to withdraw 400€ and they don’t w... See more

Rated 1 out of 5 stars

AVOID- I deposited £50 and used the code WKND500- received a pop up that said 'you have just won £100 - 100FS on (golden sands or something) When opening the game it gave me 100 free spins at 20... See more

Company details

  1. Casino

Written by the company

Step into the realm of Casino King, where luck bows to you! This isn't just any online casino and sportsbook; it's where the savvy meet the stylish. With a crown on your head and a winning hand in your pocket, Casino King lets you play like royalty. Get ready to reign supreme in a world where every spin, bet, and roll is fit for a king!

Contact info

1.9

Poor

TrustScore 2 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(111)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great operation.

Great operation.
Easy to use and nice and colourful.
I like the feel of the site, the games on offer and I love the name!
Overall, very happy.

10 June 2024
Unprompted review
Rated 4 out of 5 stars

Casino Kings is amazing

I have used a lot of Casinos before but this one stands out!

There is plenty of games and the withdrawals are super fast. The customer support team is very helpful. They also have great offers and bonuses.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Online Casino Experience

I recently had the pleasure of playing on Casino Kings, and I must say, it exceeded my expectations in every way. From the moment I signed up, the experience was smooth, enjoyable, and incredibly rewarding.

24 July 2024
Unprompted review

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