Do not buy from this company if you are in the uk. It appears you are getting something for a reasonable price but this really isn’t the case. Be extremely wary. I brought some Alpinestars halo tro... See more
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Bought a jacket from Chromeburner NL. fantastic customer service, great deal and fast shipping. Cannot recommend highly enough. Had a very small delivery issue and Christof sorted it out within an hou... See more
I bought a Knox Urbane pro MK3. I had some Questions, which Chromeburner answered immediately over email. Delivery was 6 days to NZ - excellent. Re the Urbane MK3, I normally buy large, but according... See more
Incredibly speedy delivery to Montreal Quebec, both of my orders arrived faster than from shops within Canada. But make sure to take good measures when ordering, I made a mistake, I now have to sel... See more
Company details
Written by the company
IF YOU HAVE A PROBLEM WITH AN ORDER, PLEASE CONTACT US FIRST BEFORE LEAVING A REVIEW! ChromeBurner is an international retailer in motorcycle gear. We offer a huge variety of motorcycle helmets, boots, clothing and accessories. Order your favorite gear online. We ship worldwide!
Contact info
Avantisallee 90, 52072, Aachen, Germany
- +31 85 799 04 04
- info@chromeburner.com
- www.chromeburner.com
Hasn’t replied to negative reviews
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First experience using chrome burner, was great!!!
Easy peasy process from start to finish, quick shipping! A+
Absolutely horrible experience
Absolutely horrible experience. Purchased an item through one of their eBay listings and was sent the wrong item. Seller refused to answer multiple emails about a return. I was forced to pay over $70 in return shipping and then was only issued a partial refund, as the they deducted their original shipping costs from my refund.
Zero contact, zero service, avoid at all costs!
All around impressed
Ordered a helmet on Monday and it arrived the same Thursday, from the Netherlands to Idaho! Incredibly fast ! Also very fast response to my inquiries and best prices I found anywhere. Just make sure you know what you want because there is no free return shipping and it ain't cheap.
Fantastic service ordered on Saturday…
Fantastic service ordered on Saturday arrived the following Wednesday. And saved a small fortune! nearly £200 compared to retail prices here. Will be using Chromeburner for all my motorcycle accessories.
Ordered shoei helmet on Saturday night delivered on Thursday morning
Ordered shoei helmet on Saturday night had it delivered Thursday morning fantastic service £200 cheaper than anywhere in the UK couldn't be happier with it would 100% use them again no hidden fees no import duty or tax to be paid
Excellent experience from Canada
Excellent place to order from, was hesitant at first being I'm in Canada. Wasn't sure about delivery times or a surprise duty and tax charge in the end.. that being said duty and tax combined was under $30 for a helmet, and I received it in 4 days. Blew my mind.. I will definitely be back for more, Thanks for an excellent and smooth experience
The jacket I ordered arrived in just 3…
The jacket I ordered arrived in just 3 days and it's exactly what I hoped for.
DO NOT ORDER.
DO NOT ORDER.
If I could give 0 I would..Bought a jacket and pants around 700$ cdn, returned it because it was not fitting and now they say that they can't find the transaction when it is clearly in my bank account. And I don't think they would've sent something if the payment didn't pass come on..
Please DO NOT order from there, very bad customer service and they are stealers.
PerFecT Best Price Ever !!!
Shockingly bad aftercare, consistently terrible
I placed an Order #12000117253 on 18 March for a basic helmet to take on holiday SE Asia as I’ve got a 3xl head. I heard largest helmets are rare there and I don’t trust local standards. It arrived however part of the flip mechanism kept coming apart on closure. I asked to exchange but was offered a 10% reduction repeatedly to keep it. Since this discount was so small I rejected as they wouldn’t increase to a fair amount.
The still brand new helmet was returned using their own courier service. It’s now May and I’ve still not received my refund or exchange.
The package is apparently at customs now being held for some unknown reason.
I’ve spoken to around 5 people 5 times chasing and they really do not care at all.
It’s the worst company I’ve ever had the misfortune of dealing with and I’m still struggling with the incompetence of them.
I asked they send a replacement now as they can see the return tracking and it’s weight and it’s in their country etc so they know it’s not with me.
My request for a discount on the replacement has been ignored as they now have a ‘sale’. However the price of the helmets I wanted as an exchange hasn’t changed and the one I asked for as an exchange over a month ago is now out of stock. Truly awful stay clear!
Outstanding Customer Service
Great products, prices and shipping. Outstanding customer service. Highly recommend. ✔️
When ordering they didn't have the size…
When ordering they didn't have the size shown on thier website in stock, they emailed me and worked with me to solve the problem. Fast shipping even to the United States.
Very impressed!
Best price
Really quick shipping
Arrived exactly as ordered
Great communication and follow up
the package arrived at my house open
the package arrived at my house open, all the plastics were cut with scissors and I am missing the additional visor.
I am tank top an item of this price open and incomplete
Great company to purchase from my…
Great company to purchase from my product arrived in perfect condition and very quickly from New Zealand to Canada / love my new motorcycle boots!
Very fast shipping
Best Online Store
Always have the best price and their delivery service is brilliant, ordered Saturday, received 5 days later in Australia!
Excellent value first-class service
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