Having never before used any accounting software, I initially found it difficult to understand what information was required under the each heading on the Record Income form. When I eventually sussed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Clear Books accounting is simple, intuitive and award winning accounting software for small businesses and accountants. Save time and work smarter by managing your accounts in the cloud, so you and your accountant can access your books anywhere, anytime, from any device.
Written by the company

184 Shepherds Bush Rd, Hammersmith, London , W6 7NL, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Generally a good and easy to use accounting package for a small business at a very reasonable cost. The only drawback this year was an incomplete implementation of all the entries on my tax return which meant that I had to use HMRC's system rather than Clearbooks for this.

Reply from Clear Books Accounting Software
We seem to have got the hang of this now and now works efficiently.
Good customer service

Reply from Clear Books Accounting Software
SO FAR EXCELLENT SERVICE AND FEEDBACK AS I AM NEW TO MTD

Reply from Clear Books Accounting Software
I find the package quite intuitive to use. Help resources are good and the few times I have contacted the company they are responsive. Great that they are UK based and focused too.

Reply from Clear Books Accounting Software
Everything works.
I tried 2 other software packages which didnt.
Data entry is pretty simple and straightforward.

Reply from Clear Books Accounting Software
I'm a sole trader and this is my first year of MTD. My accounts are reasonably simple and I find ClearBooks very easy and intuitive to use. I like it for meeting my needs without being overcomplicated or top heavy. With a linked bank account quite a lot is done automatically. Submitting quarterly to HMRC has been very quick and straightforward. And when I have needed it the customer support has been excellent; quick, personal and clear. I reccomend!

Reply from Clear Books Accounting Software

Reply from Clear Books Accounting Software
Very quick to reply to technical question, made the task easier and less stressful.

Reply from Clear Books Accounting Software
It does just what I need it to do, simply enough for me to underdstand.

Reply from Clear Books Accounting Software

Reply from Clear Books Accounting Software
It took me a little while to understand how Clear Books works. The copious explanations available online are a huge help in that respect. Now that I have that knowledge, I find this a very powerful software at a great price.

Reply from Clear Books Accounting Software
Fantastic accounting software! Easy to understand and very transparent. The one time I had to contact customer service my problem was solved very quickly. Would recommend.

Reply from Clear Books Accounting Software
Some things are easy & make a lot of sense but some the menu's need to be more eleborate, ie you dont have to keep searching in sub menus etc

Reply from Clear Books Accounting Software
I’ve never had to use accounting software before and found it very difficult to get to grips with. Some of my costs are shared between 2 properties so I found the bank fees impossible. Help desk brilliant though

Reply from Clear Books Accounting Software

Reply from Clear Books Accounting Software
Very easy to use Accountancy system, without any gimmicks. Never had any issues since using it for over 4 years. Just works.

Reply from Clear Books Accounting Software
Contacted help desk twice today.
The help was quick and useful for a not very tech-savvy person.

Reply from Clear Books Accounting Software
App is terrible,can’t take pictures of receipts for expenses because there is no expenses option and can’t send to hmrc once completed.I cancelled my subscription because of this issue

Reply from Clear Books Accounting Software
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.