Contactforlenses Reviews 

163
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered on the Thursday afternoon and sent my contact lens prescription on the Friday. Email following Tuesday to confirm shipping in 1 to 2 days. Were sent on the Thursday as per the 5 business day... See more

Rated 5 out of 5 stars

After ordering my contact lenses as a first time customer, I came across some very negative reviews of "contactforlenses" and started to worry about my order, as the delivery took slightly longer than... See more

Rated 5 out of 5 stars

Contact lenses arrived very quickly and everything is ok with them. :) I didn't have any problems with contacting the company either. I will definitely come back to this online store in the future.

Rated 5 out of 5 stars

I have dealt with Contactforlenses for pretty much all of my contact lens buying lifetime (nearly 6 years) and have never had any issue with them whatsoever. On top of the excellent price breaks and v... See more

Company details

  1. Contact lenses supplier

Information provided by various external sources

Contactforlenses - Save up to 70% on brands like Johnson & Johnson, Acuvue, Focus, Ciba Vision, Freshlook, Bausch and Lomb. Discount contact lenses from UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(163)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good

Placing order & pricing was acceptable, paid £3.50 for postage, arrived by second class royal mail, so surely shipping could have been much less. But otherwise no problems

27 October 2014
Unprompted review
Rated 1 out of 5 stars

I would never touch them again

It's as simple as 50/50 with these people. If they have your lenses in stock, they will send them out. However, like many others on here, if they don't have your lenses in stock they will PRETEND they have them. Then cue the months of waiting and email ping pong, and their LIES. For example, emails detailing that my order has been dispatched or there is a short delay. All LIES. My best advice if, like most normal people, you are ordering lenses because you want to wear them in the next few weeks - don't bother. I paid eighty odd quid to this company, and lost the lot, as they never delivered them ever. Cue months of a credit card battle to get a refund...... NEVER AGAIN.

18 October 2014
Unprompted review
Rated 1 out of 5 stars

Waited over a month for delivery!

I placed my order with contact for lenses in early September and didn't receive them until mid October. Weeks went by without any confirmation of dispatch or explanation for the delay even after contacting them. Once they finally replied they said they would be dispatched soon (which means weeks to them). I will not be using this company again as I was lost without my sight. I ended up having to order from another company who delivered the contacts the next day. No refunds were offered by contact for lenses. Very poor service all around.

10 October 2014
Unprompted review
Rated 4 out of 5 stars

Good prices, forget high street optician prices.

Have used contactforlenses for a good few years now, Far and away better than high street optician prices. Delivery can take around 10 days so don't leave it to the last minute to order lenses. An option to pay for express delivery might suit some customers. I just order a fresh batch when I am down to three weeks' supply left so I'm sure not to run out . Quicker delivery would earn 5 stars.

9 September 2014
Unprompted review
Rated 4 out of 5 stars

Branded lenses delivered to your door at great prices

I've placed several orders with Contactforlenses. Their prices are very competitive and, with one exception (which was ultimately resolved), have all been delivered promptly. If you get the multi-packs, the prices are hard to beat. I will certainly continue to use this company for future orders.

3 September 2014
Unprompted review
Rated 4 out of 5 stars

Excellent price and always prompt delivery.

I've ordered from contactforlenses several times as they always seem to offer the best prices on my contact lenses. Renewing my order is extremely straightforward and delivery has always been relatively prompt. My only improvement would be the option of express delivery for when you need more lenses quickly!

2 September 2014
Unprompted review
Rated 4 out of 5 stars

Good speedy delivery

Have been using contactlensesfornow for over 5 years and have always found them a no nonsense on line supplier of lenses. No fuss, short order process and to date no issues

1 September 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordered on the Thursday afternoon and sent my contact lens prescription on the Friday. Email following Tuesday to confirm shipping in 1 to 2 days. Were sent on the Thursday as per the 5 business days and arrived this morning (Saturday).

Excellent service all around and brilliant price. Thank you

26 July 2014
Unprompted review
Rated 1 out of 5 stars

Do not use!

I ordered lenses 10 days ago and they are yet to be dispacthed - poor customer service. Not interested in concerns and do nothing to try to rectify the problems.

I would not use again.

9 May 2014
Unprompted review
Rated 1 out of 5 stars

First bad online experience in YEARS

As so many other posters - ordered, no sign of the lenses. So I immediately got a refund from my card issuer. They miraculously then emailed to say the lenses were being dispatched in 1 or 2 days. I didn't believe them. Cancelled and went back to feel good contact lenses.
I think they are either grossly incompetent, or fraudsters. I err on the latter.

9 May 2014
Unprompted review
Rated 1 out of 5 stars

Awful. AVOID!

I ordered some contact lenses from them almost two weeks ago. The payment was obviously taken instantly, but I am still waiting to receive them. After several emails chasing my order, they inform me that the item is out of stock and they don't know when I'll receive them. I've asked for a refund but haven't heard back. I'm not hopeful. This company is a COMPLETE CON -- AVOID LIKE THE PLAGUE!

4 March 2014
Unprompted review
Rated 3 out of 5 stars

Good supply of lenses.

This company has a good range of lenses. I use them as they have the ones I like which I can no longer get from my optician. They could be more forthcoming over the telephone. The lenses take longer to arrive in the post than they say for no apparent reason that they can give when you ring up.

3 March 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look