The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #1 of 36 best companies in Car rental service
Written by the company
The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.
Contact info
12 Ambassador Place, Stockport Road,, WA15 8DB, Altrincham, United Kingdom
- 01612330044
- andy@contractcars.com
- www.contractcars.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Second time using Contract Cars and the…
Second time using Contract Cars and the process was fairly seamless .
Faye Hunn looked after my order , kept me informed through the process and was extremely helpful at all times .
I have recommended Contract Cars to many of my friends - whilst the market to lease or contract hire cars is pretty saturated , it's good to work with a company that has processes in place , which really help when ordering a vehicle .
We received our car this week from…
We received our car this week from Contractcars.com . A big thank you to Ursula Fox who kept us updated throughout the whole process, the process of owning a car was so smooth with everything done online it was a new experience for us. Would definitely recommend Contractcars to our friends .
Great service from enquiry to delivery…
Great service from enquiry to delivery of my new vehicle. I've used Contract Cars for a number of lease vehicles and their service is second to none. Excellent customer service from Myron Fernandes, thanks for your help Myron.
Very good service and quick response…
Very good service and quick response all the way. Easy to handle.Looking forward to doing business near future
Very professional outfit with a tonne…
Very professional outfit with a tonne of experience and great customer service. Well done Ursula and Andy I love my brand new defender at an absolute steal of a price!!!
Very simple and professional service
Very simple and professional service. Upfront and honest. Have used this company several times and will definitely use again. Nobody can match there prices .
Personal service
I heard about Contract cars from a colleague who couldn't recommend them enough, i had a look and found their website easy to use to look at the different options. I got in contact with Dan a senior broker who was happy to help find the car i needed and was really helpful with any questions i had. After choosing the car i was put in touch with my account manager Myron Fernandes who kept me updated throughout the delivery process and post delivery of the vehicle. All round it was a very pleasant process and i would definitely recommend contract cars for anyone looking for a new car.
Five stars very happy!
Contract Cars were very helpful and responsive when I was looking for a new car. They responded quickly on email and through phone calls.
They got me a fantastic deal on a car that I thought would be out of my price range and I am very pleased with the service I received and with my new car!
Recommend by a friend and Contract Cars…
Recommend by a friend and Contract Cars certainly didn't disappoint. Special mention for Jodie Doyle who has looked after all my questions and expectations seamlessly. Any questions answered immediately.
Thank you. Will certainly be using you again in the near future.
James Charlesworth Red Hall Farming Limited
The Handover
Throughout the process of leasing my vehicle from Contractcars i dealt with Jodie Doyle and found her to be very professional she guided me step by step through the whole thing and eleven stayed on to do the handover as my flight had been delayed, Thanks Jodie
Great Customer Service
From the start Myron was extremely helpful and the process from our first enquiry to delivery was extremely smooth.
We recently leased two vehicles through…
We recently leased two vehicles through Contract Cars and the entire experience was seamless from start to finish. Our account manager, Ursula Fox, provided outstanding support throughout the process, handling every query efficiently, professionally. Her communication was clear and responsive, making the whole journey straightforward. We truly appreciated the excellent level of customer service and would highly recommend Contract Cars to anyone considering vehicle leasing.
Myron Fernandes was really supportive…
Myron Fernandes was really supportive and made the whole experience easy and adapted to the requests for document singing.
Very happy customer!!!
Jodie Doyle kept me updated with delivery & I am absolutely thrilled with the car & the service! Received my car 2 days ago & am delighted! Also Thank You to Matt Roberts who arranged the lease for me… very happy customer!!!
Great service from start to finish…
Great service from start to finish helped us find the right fit for us. Communication was brilliant also very quick in getting everything set up and sorted.
Ursula Fox At contractor cars was…
Ursula Fox At contractor cars was excellent from start to finish on receiving my car would highly recommend again .
I’ve had 3 cars from Contract Cars and…
I’ve had 3 cars from Contract Cars and the next one will likely come from them too. This time, I dealt with Myron Fernandes. I was kept well informed during the process and everything went smoothly. I was contacted about a possible delay and again when the date was brought forward. Honestly, no complaints at all.
Far better service than any dealership…
Far better service than any dealership that I've used before. I kindly asked for the car to be delivered before the school run at 7:20am and he arrived on the minute after a 3hr journey. I was very impressed. Not only the best service, but the cheapest too, so I cannot speak highly enough of Contractcars.com and the their team of people.
Like to thank Jodie Doyle for the help…
Like to thank Jodie Doyle for the help and guidance she gave organising my new car
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








