Currys - Crawley Reviews 

97
•
TrustScore 4.5 out of 5

4.5

Unit 4A County Oak Retail Park, RH11 7XN Crawley, West Sussex, GB

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See what reviewers are saying

Rated 5 out of 5 stars

From first point of contact 2 mins within store browsing for new laptop your representative Abbi was extremely helpful and amiable respecting our lack of tech knowledge. He was delightful and spent ti... See more

Rated 3 out of 5 stars

Did not like or dislike anything. I went in got what I wanted and paid for it. Although I think the delivery charge is extortionate. Considering I live literally two minutes away. Couldn’t get it in m... See more

Company replied

Rated 5 out of 5 stars

Very helpful Sales personnel with good product knowledge. Didn't make us feel uncomfortable by being forcefull. Allowed us to make our decision in our own time. Would recommend speaking to Nicola.

Rated 5 out of 5 stars

I was worried about having to purchase another oven after my glass door exploded. I am moving in short term and didn't want to replace Smeg as expensive to leave behind. I was very pleased to have Nic... See more


Company details

  1. Appliance shop
  2. also in
  3. Computer & Accessories store
  4. Electronics store
  5. Kitchen supply shop
  6. Mobile Phone Shop
  7. TV shop

About Currys - Crawley

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 4A County Oak Retail Park, RH11 7XN, Crawley, West Sussex, United Kingdom

  • 03445610000

4.5

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.5

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(97)

137,866 reviews in the last 12 months

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Rated 3 out of 5 stars

Easy to place an order for a…

Easy to place an order for a refurbished Laptop by Currys fit local collection, it took two days, which I believe is normal.
The advert in the store does not mention any items coming with the Laptop, so I was sceptical but due to the £899, I believed all would be ok. On collection, which was after work I asked what was in the box & was invited to item it after the purchase was complete. So, what was in the box? An extremely nice Laptop, as expected, a pen & pen holder, apparently from Lenovo in this type of Laptop, that's it... No way to charge this expensive refurbished Laptop? I asked why there was no power supply & obviously this customer service person couldn't reply. She did she me adapters that might be compatible but didn't really know what I needed. From £40 up. So, the result, I have had to order one from Amazon from Lenovo that might be similar or wait another 4 days to get the exact one for£30, not ideal as the laptop after initial loading etc & a couple of hours use is nearly out of battery. I think, this is as poor show Currys. All Laptops come with some way to charge back up surely, still, I've got the useless pen and holder I may never use & didn't want 🤦

15 October 2026
Unprompted review
Currys  - Crawley logo

Reply from Currys - Crawley

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Jodie

Rated 5 out of 5 stars

Hassle Free Service

Ordered a tablet online for click and collect in local store. Placing oorder was straight forward, goods ready within minutes and pickup very easy.
Hassle free experience from start to finish

15 October 2026
Rated 2 out of 5 stars

Slow delivery, and its B stock

Bought next morning delivery for £10, they showed two days later after cancelling late in the evening on the first day (making me wait all day).

The unit is clearly B stock, box and wrapper have been opened (previous tape on box and plastic wrap).

Just a lazy and dishonest company these days. We won't buy from you again.

15 October 2026
Currys  - Crawley logo

Reply from Currys - Crawley

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 5 out of 5 stars

Good communication re purchase.

Purchased item online,was told coming from other location and given day for collection. Good communication and collected with no problem. Service I expect from all companies.

14 October 2026
Rated 3 out of 5 stars

The young man that served me eventually…

The young man that served me eventually was very good but the lady on the payment counter was rude when I took a to to ask her the price was very rude and told me the price was on the box and it was not so eventually she managed to to scan the barcode

10 October 2026
Currys  - Crawley logo

Reply from Currys - Crawley

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Jodie

Rated 5 out of 5 stars

My phone was ailing terminally and a…

My phone was ailing terminally and a Rumanian by the name of Adrian took me under his wing and sorted the data transfer. Great service. Including the guy who picked him out in the crowd in the shop and phoned him to say I was on my way

4 October 2026

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