Currys - Crawley Reviews 

97
•
TrustScore 4.5 out of 5

4.5

Unit 4A County Oak Retail Park, RH11 7XN Crawley, West Sussex, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From first point of contact 2 mins within store browsing for new laptop your representative Abbi was extremely helpful and amiable respecting our lack of tech knowledge. He was delightful and spent ti... See more

Rated 3 out of 5 stars

Did not like or dislike anything. I went in got what I wanted and paid for it. Although I think the delivery charge is extortionate. Considering I live literally two minutes away. Couldn’t get it in m... See more

Company replied

Rated 5 out of 5 stars

Very helpful Sales personnel with good product knowledge. Didn't make us feel uncomfortable by being forcefull. Allowed us to make our decision in our own time. Would recommend speaking to Nicola.

Rated 5 out of 5 stars

I was worried about having to purchase another oven after my glass door exploded. I am moving in short term and didn't want to replace Smeg as expensive to leave behind. I was very pleased to have Nic... See more


Company details

  1. Appliance shop
  2. also in
  3. Computer & Accessories store
  4. Electronics store
  5. Kitchen supply shop
  6. Mobile Phone Shop
  7. TV shop

About Currys - Crawley

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 4A County Oak Retail Park, RH11 7XN, Crawley, West Sussex, United Kingdom

  • 03445610000

4.5

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(97)

137,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Curry’s Crawley

Curry’s Crawley. Very helpful and gave great advice. Helped me use my Bluelight card discount. I even got a free pack of 8 AA batteries. The guy could not have been more helpful and friendly. Excellent service.

5 October 2026
Rated 5 out of 5 stars

We went to buy a chest freezer from the…

We went to buy a chest freezer from the Crawley branch of curry's, I asked a lady for assistance and she kindly showed us around the freezers that we were looking for, we needed one to takeaway that day and she showed us which ones we could take, she was so professional and talked us through everything we needed to know, the whole shopping experience was so quick and smooth it was great 👍

5 October 2026
Rated 5 out of 5 stars

While we are looking for a dryer this…

While we are looking for a dryer this lovely sales staff name Muniza approached us and offer her expertise and advice what to get the best product and for that we thank her for it. The delivery arrived in a specific time and the service is quick and friendly.

2 October 2026
Rated 2 out of 5 stars

I was given advice and help on what…

I was given advice and help on what product to buy. I purchased a product based on what I was told which then turned out to be completely incorrect information. I then had to try to rectify the situation via the customer services phone line. I called the store to simply be told they could not help despite it being their fault. I was then passed to online customer services who was abrupt and refused to engage in solving the actual problem. I have had to return part of the product as it arrived damaged and I am still as yet waiting to hear when or if I am getting a replacement part.

2 September 2026
Currys  - Crawley logo

Reply from Currys - Crawley

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 4 out of 5 stars

Changing a delivery date

I had ordered four appliances from Currys. The ordering was all online and very easy to do. One of the items was not able to be delivered with the others, and was going to be delivered sooner than expected. I called Currys to rearrange the delivery date: this was easy to do too and all the deliveries happened on time.

12 July 2026
Rated 5 out of 5 stars

Mr K was a legend

Mr K was a legend. Had my youngest with me so he carried the TV for me to the car so I could carry her. Had old TV in the car whilst loading new tv and he kindly informed me that Curry’s recycle and then took that and carried it back to the shop. Top bloke

27 September 2026
Rated 1 out of 5 stars

I was served a trainee who had no idea…

I was served a trainee who had no idea what she was doing and wasn't supervised.She kept going back and forth looking for help. The transaction was cancelled twice.Because of the delay,I couldn't do the purchase on finance. I got upset and paid cash. I wanted instalment service they didn't even deal with that. The tv is at home with no one to install it.Terrible customer service and this is not the first time.

26 September 2026
Currys  - Crawley logo

Reply from Currys - Crawley

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look