Excellent service, big variety where you can find whatever you want. Mo a customer service guy was amazing , helpful and patient. He went through everything with us with kindness and respect.
Location
Switch locationUnit 8 Merry Hill Retail Park, DY5 1SY Brierley Hill, West Midlands, GB
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See what reviewers are saying
Was very impressed by the customer service who I believe was named Wayne. Nothing was too much trouble and he was very patient and kind and explained everything. Item at the time was not available at... See more
Helpful friendly sales assistant who advised on the differences between spin driers. He also offered extra insurance without being pushy, offered to help putting the drier in the car and said to let... See more
I spent £2000 on a new TV in store and not only did the staff member bounce the TV into the boot of the car like it was worth nothing but when i got home i quickly realised that it wasn't even n... See more
Company replied
Company details
- Appliance shop
- also in
- Computer & Accessories store
- Electronics store
- Kitchen supply shop
- Mobile Phone Shop
- TV shop
About Currys - Merry Hill Retail Park
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 8 Merry Hill Retail Park, DY5 1SY, Brierley Hill, West Midlands, United Kingdom
- 03445610000
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Brilliant service with care & repair.
Really pays you to have your large appliances covered by currys care&repair service.The assistant was brilliant,sorted our new washing machine out there and then and in stock, so we took it home and within 30 minutes it was up and running. Thank you currys.
Although there was a fault on the tv I…
Although there was a fault on the tv I had ordered the issue was resolved very quickly
May use AI-assist with repliesRead more
I purchased a Samsung tv on…
I purchased a Samsung tv on recommendation of the sales assistant who assured me the tv would pair directly through bluetooth with my bluetooth hearing aids. On setting it up the tv failed to pair with them. I returned the tv and spoke to the Samsung salesman directly who assured me he’d never known that tv model fail to pair. I did my own research and it transpires that tv’s use Bluetooth 5:0mghz to pair with phones, headphones, tablets etc but bluetooth hearing aids use Bluetooth 2.5mghz (low energy) to conserve battery life. So actually, no tv’s are capable of pairing directly with bluetooth hearing aids, as they are currently being promoted as doing. I am however, pleased with Currys efficiency in returning my money for the miss-sold tv, it was just inconvenient to have to make a second journey to return the tv.

Reply from Currys - Merry Hill Retail Park
The member of staff was very polite…
The member of staff was very polite informative and extremely helpful
The business hub lad was very helpful…
The business hub lad was very helpful and efficient.
Excellent product range and friendly…
Excellent product range and professional friendly customer service
Love currys but not their website
Never have a problem with currys except for the fact that their website plays up a lot!
Wayne was exceptional
Wayne was exceptional. He assisted us on choosing the right appliances and the best deals. He was second to none. No complaints, would definitely recommend.
Exceptional staff…
Very easy to choose product and staff exceptionally helpful putting product in the car
Staff friendly and helpful
Staff friendly and helpful especially Peter.. He gave us good feedback on washing machines to help us decide which one we wanted.
Young lady was very helpful and…
Young lady was very helpful and knowledgeable about the product I was enquiring about, so I purchased that item.
Efficient service
We had a great experience with the Customer Service agent when purchasing our tumble dryer. She was so helpful and efficient.
Good value for money brilliant features…
Good value for money brilliant features easy to setup quality is fantastic picture is good quality would definitely buy another one and staff am very helpful and friendly
got all items i needed good price great…
got all items i needed good price great service
Because there was hardly any staff to…
Because there was hardly any staff to ask for advice or to carry the item I looked for myself
Excellent staff knowledge.
The retail assistant Ellie Ward was…
The retail assistant Ellie Ward was absolutely fantastic.
Very knowledgable and very friendly.
A credit to the company.
Really helpful staff who were…
Really helpful staff who were knowledgeable and efficient with service.
I purchased a laptop from Currys Merry…
I purchased a laptop from Currys Merry hill and was extremely pleased with the service I received
The item I purchased was good value and Tom Priest their representative was efficient polite and helpful He was able to send a replacement invoice direct to me when I mislaid the original one without any problem Many thanks
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