Denny Shop UK Reviews 

7,716
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 834 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, highly competitive prices, and exceptionally sturdy items that consistently exceed expectations. Consumers note that the online ordering platform is simple and straightforward to navigate, making the entire shopping process smooth and reliable. However, some reviewers were not happy with delivery problems caused by external couriers leaving parcels unattended, resulting in damaged items. A few other people also felt that certain products were of poor quality or unfortunately became faulty shortly after initial use. Some customers mentioned experiencing difficulties when trying to get responses or resolutions for these defective items.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the great value, excellent... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that packages arrived swiftly, ahead of... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items are sturdy, well-made, and offer great... See more

Price

Consumers find price to be a major satisfaction, noting that products are exceptionally reasonable, highly... See more

Order

People report positive experiences with order, highlighting easy online ordering processes, reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Dennys squirrel proof fat ball feeder for birds is the best one I have ever managed to buy. I need it mainly for sparrows and birds of similar size which enjoy the fat balls, throughout the day.Un... See more

Company replied

Rated 5 out of 5 stars

Package arrived swiftly (no waiting around for days on end like most other companies) and product was easy to install, although the screws supplied were a little short, so I replaced them with longer... See more

Company replied

Rated 5 out of 5 stars

The product was much better quality and better priced than anything similar I could find on Amazon. Delivery was quicker than estimated and contact was maintained throughout. I wouldn’t hesitate to... See more

Company replied

Rated 5 out of 5 stars

The purchase was no issues. Delivery was bad the box was left unattended when I had informed that I wasn't going to be in yesterdayand the driver still left it out. It was damaged there was a big hole... See more


Company details

  1. Home improvement shop
  2. also in
  3. Garden
  4. Homewares Shop

Written by the company

Welcome to Denny Shop UK, your one-stop destination for quality garden and home products. We offer a wide range of products to cater to your diverse needs, including items for your garden, kitchen, car, leisure activities, and even your furry friends.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(7,716)

799 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Halogen Air Fryer

Super Fast Delivery.
Super Price.
Super Product - Thank you

21 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your fantastic feedback! We’re delighted you’re happy with the price, product and super-fast delivery. We really appreciate your support!

Best Regards,
Denny Shop

Rated 5 out of 5 stars

Easy to order

Easy to order, good price and very quick delivery,this was our Second order ,they are so useful

15 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your lovely feedback! We’re so pleased you’re happy with the product, price and speedy delivery. We really appreciate your continued support and look forward to serving you again.

Best Regards,
Denny Shop

Rated 5 out of 5 stars

The product was really well constructed…

The product was really well constructed and excellent value for the price. In fact I was surprised at how good it was.

20 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you so much for your fantastic feedback! We’re delighted to hear that you were impressed with the quality and value of the product. Your kind words mean a lot to us.

We truly appreciate your support and hope to serve you again soon.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

A great shopping experience

This was an easy website to navigate and the price was very competitive. My item arrived quickly, as promised and it’s great quality. The step makes life so much easier for me, literally halving the height from my garage into my porch. I would definitely recommend this company to my friends and family.

8 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your lovely feedback! We’re delighted that you found our website easy to use, the price competitive, and the delivery quick. It’s great to hear the step is making such a useful difference for you. We really appreciate your recommendation!

Warm regards,
Denny Shop

Rated 5 out of 5 stars

The product exceeded my expectations

The product exceeded my expectations

13 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your kind words! We’re thrilled to hear that the product exceeded your expectations. It’s wonderful to know you’re so pleased with your purchase.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Excellent Service from start to on time…

Excellent Service from start to on time delivery !!
It was our first time experience of using this Company Denny and i would absolutely give them a 5 star rating and would'nt hesitate using them again .
Many Thanks

11 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had such a positive experience with Denny Shop, from placing your order through to the on-time delivery.

We truly appreciate your kind words and look forward to serving you again in the future.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Bargain

Great product at a really good price

19 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for the great review! We’re pleased to hear you’re happy with the product and found it to be good value for money. Your support is greatly appreciated!

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Quick delivery

Quick delivery, quality product at great price

12 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thanks so much for your feedback! We’re glad you were happy with the quality, found the price great, and received your order quickly. We really appreciate your support!

Warm regards,
Denny Shop

Rated 4 out of 5 stars

It's the first time I have used Dennys.

It's the first time I have used Dennys, and I hope I will be ordering on-line from them again.
I ordered a 3-Tier Heavy Duty Tool Trolley and a Gardeners Wheeled Tool Cart & Seat on the 10th August and they arrived on the 13th August so a quick delivery. The Trolley which I haven't put together yet came in one box while the Gardeners Cart came in another box sitting on top, both packages came wrapped around together with a black plastic wrap, so it was all nice and neat. I thought that the prices for both were very good and also it was free shipping so another bonus for them. A nice change was that the delivery driver actually knocked on my front door and actually waited until i opened the door.
Thank You.

10 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you so much for taking the time to share such detailed feedback! We’re delighted your first experience with Denny Shop was a positive one. It’s great to hear you were happy with the quick delivery, packaging, competitive prices and free shipping.

We’re especially pleased that everything arrived neatly packaged and that the delivery service met your expectations. We hope you enjoy both products and look forward to serving you again!

Best Regards,
Denny Shop

Rated 1 out of 5 stars

Order #107371

Thank you for your response, I accept your offer of a refund.
Thanks

12 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Thank you for your feedback, Colin. We’re sorry for the frustration. We did reply to your email regarding your return request, but we haven’t received a response from you since then. Please kindly check your inbox, including your spam/junk folder, for our reply. We’re happy to assist you with the return and refund.

Rated 5 out of 5 stars

First time ordering absolutely…

First time ordering absolutely brilliant 👏

14 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your wonderful feedback! We’re delighted to hear that your first experience with Denny Shop was absolutely brilliant. We truly appreciate your support!

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Prompt delivery.

Prompt delivery.

8 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your kind feedback! We’re pleased to hear you were happy with our service. We truly appreciate your support!

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Good service

Good service

24 July 2026
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your kind feedback! We’re pleased to hear you were happy with our service. We truly appreciate your support!

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Lovely chair exactly as advertised and what I wanted.

12 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your lovely feedback! We’re delighted to hear that your chair arrived quickly and was exactly as advertised. We truly appreciate your support!

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Fantastic quality.

The online ordering was easy to use, quite a few options to choose from and as promised i recieved my order 2 days later. The box,s are sturdy and well made all the different sizes and the price was fantastic,iv used them for a few days now and they do exactly what it says.

6 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your great feedback! We’re delighted to hear that you found ordering easy, received your order quickly, and are pleased with the quality and value of the boxes. We truly appreciate your support!

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Previously purchased item from Denny…

Previously purchased item from Denny Shop, same good delivery good price, goods perfect for job, ordering simple and good information.

11 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your continued support and for choosing Denny Shop again! We’re delighted to hear that you’ve once again been pleased with our delivery, pricing, product quality, and ordering experience. It’s wonderful to know that our service and information have met your expectations.

We truly appreciate your loyalty and look forward to serving you again in the future.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

well pleased with product Extremely…

well pleased with product Extremely well packaged
arrived promptly

8 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your fantastic feedback! We’re delighted to hear that you’re pleased with the product and that it arrived promptly and securely packaged. We really appreciate you taking the time to share your experience with us.

Warm regards,
Denny Shop

Rated 3 out of 5 stars

When i got product the lid was dented.

8 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

We’re sorry to hear you’re unhappy with your experience. However, we cannot find any previous communication from you regarding this review, so we have not had the opportunity to look into the matter or assist you further.

Please contact our customer service team with your order details and the evidence you mentioned, and we’ll be happy to review the case and work towards a resolution.

Rated 5 out of 5 stars

Well priced and a good service.

2 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for taking the time to share your feedback. We’re so pleased to know that you were happy with our pricing and service. It’s always great to hear that we’ve met your expectations, and we truly appreciate your support.

Warm regards,
Denny Shop

Rated 5 out of 5 stars

Brilliant delivery times

Brilliant delivery times, good product reasonably priced. All good

5 August 2026
Unprompted review
Denny Shop UK logo

Reply from Denny Shop UK

Dear Valued Customer,

Thank you for your fantastic feedback! We’re delighted to hear that you were pleased with the delivery time, product quality, and pricing. Your satisfaction means a lot to us, and we truly appreciate your kind words and support.

Warm regards,
Denny Shop

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