The Dennys squirrel proof fat ball feeder for birds is the best one I have ever managed to buy. I need it mainly for sparrows and birds of similar size which enjoy the fat balls, throughout the day.Un... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Package arrived swiftly (no waiting around for days on end like most other companies) and product was easy to install, although the screws supplied were a little short, so I replaced them with longer... See more
Company replied
The product was much better quality and better priced than anything similar I could find on Amazon. Delivery was quicker than estimated and contact was maintained throughout. I wouldn’t hesitate to... See more
Company replied
The purchase was no issues. Delivery was bad the box was left unattended when I had informed that I wasn't going to be in yesterdayand the driver still left it out. It was damaged there was a big hole... See more
Company details
Written by the company
Welcome to Denny Shop UK, your one-stop destination for quality garden and home products. We offer a wide range of products to cater to your diverse needs, including items for your garden, kitchen, car, leisure activities, and even your furry friends.
Contact info
Zone 1, Industrial Complex, Drybridge Park, KA11 5AL, Irvine, United Kingdom
- 01417298200
- cs@dennyshop.co.uk
- www.dennyshop.co.uk
4.6
Excellent
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Denny Shop UK
Dear Valued Customer,
Thank you for your wonderful feedback! We’re delighted to hear you found the ordering process quick and easy, and that your order arrived promptly. We truly appreciate your support!
Warm regards,
Denny Shop
Order arrived on time and was as…
Order arrived on time and was as described.
5 August 2026
Unprompted review
Reply from Denny Shop UK
Dear Valued Customer,
Thank you for your lovely feedback! We’re pleased to hear your order arrived on time and was exactly as described. We really appreciate your support!
Warm regards,
Denny Shop
Food covers
They’re excellent, such a clever design. Love the colours and the different sizes. I’ve recommended them to friends and family. Great to cover food in this heat, and stop flies getting on my fruit!
5 August 2026
Unprompted review
Reply from Denny Shop UK
Dear Valued Customer,
Thank you so much for your wonderful feedback! We’re thrilled to hear you love the clever design, colours, and range of sizes. It’s great to know they’re keeping your food and fruit protected, and we truly appreciate you recommending them to your friends and family!
Warm regards,
Denny Shop
Great website easy to order
Great website easy to order, fast delivery, great prices.
5 August 2026
Unprompted review
Reply from Denny Shop UK
Dear Valued Customer,
Thank you for your fantastic feedback! We’re delighted to hear you found our website easy to use, our prices great, and the delivery fast. We really appreciate your support!
Warm regards,
Denny Shop
akulele
The item was well-packaged for delivery, and nothing was damaged. The product quality is good. Delivery is fast.
5 August 2026
Unprompted review
Reply from Denny Shop UK
Dear Valued Customer,
Thank you for your fantastic feedback! We’re so pleased to hear that your order arrived safely, was well packaged, and that you’re happy with the product quality and fast delivery. We truly appreciate your support!
Warm regards,
Denny Shop
Reply from Denny Shop UK
Dear Valued Customer,
Thank you for your wonderful feedback! We’re delighted to hear you’re happy with the product, delivery service, updates, and price. We truly appreciate your recommendation!
Warm regards,
Denny Shop
Delivery service good update emails…
Delivery service good update emails good product good would recommend cost good 👍
5 August 2026
Unprompted review
Reply from Denny Shop UK
Dear Valued Customer,
Thank you for your wonderful feedback! We’re delighted to hear that you were happy with our delivery service, communication, product quality, and pricing. We truly appreciate your recommendation and support. 👍
Warm regards,
Denny Shop
Excellent product
24 July 2026
Reply from Denny Shop UK
Dear Valued Customer,
Thank you for your excellent feedback! We’re delighted to hear you’re happy with your purchase.
Warm regards,
Denny Shop
Great product good fast shipping…
Great product good fast shipping service quality you can expect affordable price
3 August 2026
Unprompted review
Reply from Denny Shop UK
Dear Valued Customer,
Thank you for your fantastic feedback! We’re delighted to hear you’re happy with the product, quality, fast shipping, and affordable price.
Warm regards,
Denny Shop
Reliable and on time.
29 July 2026
Unprompted review
Reply from Denny Shop UK
Dear Valued Customer,
Thank you for your lovely feedback! We’re delighted to hear you found our service reliable and on time.
Warm regards,
Denny Shop
well here we are a week on and still no…
well here we are a week on and still no refund, i have done everything they have asked for, sent the parcel back via the QR code they sent me, sent them all the relevant information of the parcel, sent them proof i have returned the parcel to them, evri havent held the end of the deal up they have either lost it or just not bothered but that is not my fault, be v wary of using this company.
3 August 2026
Unprompted review
Reply from Denny Shop UK
We’re sorry to hear about your experience. Please contact our dedicated customer service team directly so we can look into your return and refund and resolve this for you as quickly as possible. We appreciate your patience and would like the opportunity to put this right.
Do not by the 8ft swimming pool mine…
Do not by the 8ft swimming pool mine rusted and snapped in 6 weeks the pole must of been rotten inside and snapped in 6 weeks
3 August 2026
Unprompted review
Reply from Denny Shop UK
We’re sorry to hear about the issue with your 8ft swimming pool. We haven’t been able to find any previous communication from you regarding this matter. Please contact our customer service team and provide your order details, so we can look into this for you and see how we can help resolve the issue.
Reply from Denny Shop UK
Dear Valued Customer,
Thank you for your lovely feedback! We’re delighted to hear you’re happy with the product and our speedy delivery.
Warm regards,
Denny Shop
Great value for money..
24 July 2026
Reply from Denny Shop UK
Dear Valued Customer,
Thank you for your fantastic feedback! We’re delighted to hear you found our product to be great value for money.
Warm regards,
Denny Shop
I gave it 5*s last time, not this time
I gave it 5*s last time. A very helpful man rushed my purchase to me, heeding my warning about Evri. I bought another. This time customer services ignored my emails (sent at purchase) warning “Don’t use Evri. They NEVER deliver to me”, said my emails had arrived after despatch (impossible), and, instead of sending another at once by a different courier, said they'd wait and see if it arrived before refunding me, (distrusting my word and ignoring my delivery deadline), sent standard emails, ignored my request for the CEO’s details and altogether behaved in a way that was both high-handed and off-hand. I did get a refund when it didn't arrive. I received some insincere template apologies that did not address the issue. The very helpful man I spoke to the first time should teach Customer Services how to treat returning customers.
27 July 2026
Unprompted review
Reply from Denny Shop UK
We’re sorry you feel this way, Caroline. We’d like to clarify that we did everything we could to assist with your order and responded throughout the process. The parcel had already been dispatched with Evri when your concerns were raised, so unfortunately we were unable to change the courier at that stage. We also offered and processed a refund when the parcel was not delivered.
We genuinely value your previous positive experience with us and are sorry that this occasion did not meet your expectations. We always aim to treat our customers fairly and resolve issues as quickly as possible.
easy to deal with
easy to deal with, quick delivery and good product at a good price
23 July 2026
Unprompted review
Reply from Denny Shop UK
Dear Customer,
Thank you for your kind feedback.
We are delighted to hear that you found our service easy to deal with and that you are happy with the quick delivery, product quality, and price.
Thank you for choosing Denny Shop. We truly appreciate your support and look forward to serving you again.
Regards,
Denny Shop
Reply from Denny Shop UK
We’re sorry to hear that you were disappointed with the product. We can’t find any previous communication from you regarding this issue, so we haven’t had the opportunity to look into it or assist you.
Please contact our customer service team with your order details and let us know what went wrong. We’ll be happy to investigate and do our best to resolve the matter for you.
Great product,great price
Great product,great price, great delivery. Thank You.
26 July 2026
Unprompted review
Reply from Denny Shop UK
Dear Customer,
Thank you for your wonderful feedback.
We are delighted to hear that you are happy with the product, price, and delivery service. Your satisfaction is very important to us.
Thank you for choosing Denny Shop. We truly appreciate your support and look forward to serving you again.
Regards,
Denny Shop
Poor quality product sold
Bought crystals wood splitter but the product is of poor quality and upon my first use the product broke and was not heavy duty as advertised. Due to unforseen circumstances I couldn't use the product immediately as i was waiting in my deliver of cherry wood. Due to being outside the 30 day warranty by a few days, the company will not issue a replacement or refund when it's clear the product was defective.
29 July 2026
Unprompted review
Reply from Denny Shop UK
We’re sorry to hear you were disappointed with the product. However, we would like to clarify that our returns and warranty terms are clearly stated in our policy, and your claim was made around two months after the purchase, well outside the stated 30-day period.
We understand that circumstances may have prevented you from using the product sooner, but unfortunately, we have to apply the same policy consistently to all customers. We’re sorry we could not provide the resolution you were hoping for.
Reply from Denny Shop UK
Dear Customer,
Thank you for your kind feedback.
We are delighted to hear that you are pleased with the value and quality of your purchase. Your satisfaction means a lot to us.
Thank you for choosing Denny Shop, and we look forward to serving you again.
Regards,
Denny Shop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.