Nadine organised our second trip with Destination 2 . First class - firstly to Oman and now to Sri Lanka. She tries hard to get the best deal on flights and helps to determine which hotels to select-... See more

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Company details
- #106 of 143 best companies in Tour operator
Written by the company
With a wealth of experience in the travel industry, our dedicated team of specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.
Contact info
United Kingdom
- www.destination2.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Just booked another holiday with D2…
Just booked another holiday with D2 great service and price. Nadine did another excellent job and was very helpful offering great advice. Always use Nadine she is outstanding.
Fantastic experience
I haven’t booked a package holiday for a long time and my experience with Keely was seamless and all tied up within an hour. Wouldn’t hesitate to book again. Thank you for a fantastic and friendly service!
Only Destination2 had the hotel we wanted
Destination2 was the only site that offered the specific hotel we hoped to book. We booked over the phone and Stephen helped to arrange our hotel without delay and helped to research other extras that we will consider closer to the travel date. I checked Trustpilot first and saw the high rating which gave me confidence to proceed.
Nadin was very cordial and professional…
Nadin was very cordial and professional on the phone. Despite the complex nature of my booking, she remained calm, reassuring and helpful throughout the process. She made the experience much easier and ensured I secured a very good booking.
Great service
Having spent some hours online to try to book a holiday for myself and extended family requiring a fairly complicated configuration of rooms and flight arrangements, I rang Destination2 and spoke to Stefanie.
She was amazing. She listened carefully to our requirements and provided a range of options until we eventually came to the best and most cost-effective package. She then spent a considerable amount of time on the telephone going through the booking forms in meticulous detail.
I can't recommend Stefanie and Destination2 enough for her advice, support and patience.
Bespoke booking experience
We were very fortunate to come across Stephanie was so knowledgeable and considerate about booking our trip to the Maldives. As a large family she patiently enquired about our likes and dislikes and has arranged the holiday to satisfy everyone
Can’t thank her enough!!
GREAT CUSTOMER SERVICE AND PRODUCT…
GREAT CUSTOMER SERVICE AND PRODUCT KNOWLEDGE
Amazing
Only called to ask a few questions and ended up booking a dream holiday to the Maldives, spoke to Dan and he was amazing really helpful, made the process super easy, gave us options and before we knew it our holiday of a life time is booked, would 100% recommend booking with Destination2, thank you.
Booking is swift and correct
Booking is swift and all documents sent on how to book other options, after that no contact you are left on your own.
That is fine if you are a frequent traveler however some need that personal touch.
Booking was so easy
Booking was so easy. Got exactly what we asked for and a very nice lady to help us
Family holiday to Greece
Once Sohit was engaged with my enquiry it all went smoothly and very happy with the outcome for what was a difficult trip; it involved people coming from different parts of UK going to Greece for a family holiday.
Disappointed with communication
We were referred to Destination2 by Trivago from the very beginning I found staff were unhelpful bordering on rude. We ordered pickups from the airport to hotel and reverse, I had to cancel and get a taxi because they got the timings wrong and then blamed us. My documentation said everything is paid and do not pay the hotel anything, the hotel the Marriott marquis in NYC promptly charged my card with taxes. The hotel said Destination2 had not paid them and to contact Destination2 which I did. The person on the phone did not understand what I was talking about and contrary to my booking form said I would have to pay its the way things are. The hotel charged my account with a smile and said Destination2 had not paid them. Totally disillusioned with this company and will never use Destination2 or Trivago for referring them.

Reply from Destination2
Nikita was excellent
Nikita was excellent, very helpful, patient and did all she could to help me.
Will never book with Destination 2 again
Customer Service is absolutely appalling!
We did not get what was verbally promised when booking and follow up service was terrible.
Despite having been one of their most loyal customers over recent years they
simply didn’t want to know and wouldn’t help us, Only suggestion I can give is find another company to book with. Destination 2 only want your money.

Reply from Destination2
Booked quite a few holidays with…
Booked quite a few holidays with destination 2 was great getting my money back when the conflict kicked off and staff always great
Huge shout out to Keely
Huge shout out to Keely. I called to get some clarity on an hotel and booking and she supported me with everything and then helped me with my booking. Thank you! Paul
Nadine was excellent throughout the…
Nadine was excellent throughout the call and arrange our holiday with ease. I would definitely recommend her and Destination2.
Nadine was just amazing and patient…
Nadine was just amazing and patient when helping us to book our holiday. She took time to understand our family's exact needs for the right holiday. Have booked with many travel companies in the past but will definitely return to Destination2 next time after this experience. Thank you Nadine!!
Exceptional service
Excellent customer service from Joseph, replied immediately to all requests and was very helpful in providing the best possible deal for our holiday.
Excellent experience when booking my…
Excellent experience when booking my flight first class professional friendly service would not hesitate to use when booking any future travel plans
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