DFS Furniture - Basildon Reviews 

I had a great experience buying a new sofa from DFS Basildon today , my agent was knowledgeable , experienced and understood my needs and made the whole process very easy , thank you Shahzad

Very helpful when asked a question & very straightforward!

Thank you so much to the lady that helped us with a sofa purchase today. She was so so helpful!! Customer service was 10/10!!! Xx

Great service
Wonderful customer service

Joe our Salesman was brilliant at the Basildon branch

Friendly helpful and easy to order process.

Friendly easy to talk to and helpfull

Kelly P was really helpful and knowledgeable. She sat and went through all the small details, providing my family and I with hot drinks. She didn't rush us and we felt comfortable making a decision about our purchase

As we arrived at the store we was greeted politely and welcomed by Dawn that helped us from start to finish. She asked if there was any specific sets had seen and took us to the one we liked online. Dawn then left us to browse checking in from time to time to ensure we had everything we needed.

When it come to choosing a sofa Dawn helped confirmed exact requirements, colours and finance options available.

The order we placed quickly and were very happy with our new sofa sets we choose.

Would certainly recommend and use the store for any further requirements we have in the future.

The man how meet me at the door was welcoming and very helpful in helping me chose the sofas wright for me

Great service. Welcomed my partner and I when we came in and was extremely helpful. Can't wait for it be sofa!

It was relaxed had a very helpful salesperson.all explained very well and got exactly what we wanted.

The gentleman was very helpful, explained everything to us!
Explained what's going to happen regarding our sofa!
Very happy 😊

We had a great experience at DFS thanks to Kelly! She was incredibly helpful, friendly and knowledgeable, giving us lots of useful information and advice while helping us choose our first sofa. She made the whole process feel easy and enjoyable, without any pressure, and took the time to make sure we understood all our options.

We really appreciated her help and couldn’t have asked for better service. Thank you, Kelly, for making such an important purchase a great experience! We’d definitely recommend DFS and the excellent service we received.

Friendly supportive staff, not forceful or pushy , clean store

Very good customer service Joe was very helpfull

We had a fantastic experience at DFS from start to finish. The service was excellent, and the whole experience felt welcoming, relaxed and personal. The staff were friendly, approachable and genuinely interested in helping us find exactly what we were looking for, without making us feel pressured.