We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... See more
Company replied
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We were shopping for a new sofa for our new home. On arrival we were greeted by Jamie who was very helpful and knowledgeable without being 'pushy'. After browsing the store we identified several... See more
Company replied
Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patie... See more
Company replied
Lovely greeting by Emma who left us to browse but was close by if I needed any information. I did not feel uncomfortable or under pressure to make a purchase. Emma went out of her way to find me exac... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 245 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
- 0333 999 9812
4.9
Excellent
13k reviews
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Reply from DFS Furniture - Glasgow
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Great job Angela
Great experience the lady Angela did a great job of finding us what we wanted
15 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Good range of products
Good range of products, knowledgeable staff, no sales pressure. Enjoyable process overall
15 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Bronwyn was fantastic
Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patient as we changed our minds after settling on one sofa then changing to another. She then helped us find the perfect side tables and coffee table to tie in with our style. She then talked us through all of our options and carefully explained the after care. All in all it was a very relaxed and enjoyable experience. Thanks Bronwyn 😊
14 August 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Bronwyn met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service.
The customer service provided was excellent and the sales team were more than happy to help me choose my perfect sofa.
7 August 2026
Reply from DFS Furniture - Glasgow
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience, left alone to wander without being hassled. Nikki then approached us and was extremely helpful and friendly. At no time did we feel under pressure, she was superb!
14 August 2026
Reply from DFS Furniture - Glasgow
Hello Craig,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The sales assistant nicki was very…
The sales assistant nicki was very helpful at the London Road branch even though I was indecisive she was helpful
6 August 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great knowledgeable staff
13 August 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Sales person Scott
Sales person Scott was very helpful and explained everything in detail. When returned later with family to view offered tea or coffee. Explained the price breakdown in detail
13 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Stuart was great!
Stuart was great - he offered us help but also gave us time to make our own decisions and have a proper look around. His customer service was exemplary. Even more admirable considering the IT difficulties the store was having! Thanks, Stuart.
13 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello Kelly,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Fantastic customer service!
The staff were very chatty, friendly and helpful throughout the whole process. They helped me with every decision and gave great advice to make sure I made the best purchase for me. They made the whole experience really easy and enjoyable!
12 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Stuart was really helpful as soon as we…
Stuart was really helpful as soon as we entered store till we left.he was not at all pushy.
12 August 2026
Reply from DFS Furniture - Glasgow
Hello Caroline,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff were really helpful and we…
The staff were really helpful and we found what we wanted easily
12 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The man who sold us the new couch was…
The man who sold us the new couch was so helpful and was great with our kids who were having a laugh with him which made them less bored.
11 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello Helen,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Deeps very very good customer service…
Deeps very very good customer service DFS SHOULD EMPLOYEE MORE PEOPLE LIKE HIM
very helpful and very nice talking and polite
11 August 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Brilliant experience from start to…
Brilliant experience from start to finish. Scott was great and really helpful
11 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
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