Stuart was great - he offered us help but also gave us time to make our own decisions and have a proper look around. His customer service was exemplary. Even more admirable considering the IT difficul... See more
Company replied
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See what reviewers are saying
Great experience, left alone to wander without being hassled. Nikki then approached us and was extremely helpful and friendly. At no time did we feel under pressure, she was superb!
Company replied
My visit to the Tollcross store was fantastic. I spoke with Nikki who was extremely helpful and professional. She provided an amazing service from start to finish. Her knowledge of the products and fa... See more
Company replied
My experience was amazing, the man that served us was very whitty and funny and made the experience that much better, he spoke though all of the gadget features of the couch and showed us how to w... See more
Company replied
Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 241 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
- 0333 999 9812
4.9
Excellent
13k reviews
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Can’t thank dfs London road enough for…
Can’t thank dfs London road enough for all their help and advice all staff the where lovely and friendly helped when I needed it weren’t pushy left me to look and where there when I had any questions and a big thank you to Nikki for all her help and advice before I placed my order would highly recommend giving them a visit will definitely buy from them again ❤️
10 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Nicki made it very easy and relaxing to…
Nicki made it very easy and relaxing to order with
10 August 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Had exactly what we were looking forooking for
Had exactly what we were looking for. Staff were knowledgeable, and very helpful, and helped us choose the right items
10 August 2026
Reply from DFS Furniture - Glasgow
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
No hard sell
No hard sell. Sales assistant was helpful and knew what products to show me based on my needs.
Name spelt incorrectly on order form but CS were on straight away to rectify.
10 August 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
The lady was Excellent very helpful…
The lady was Excellent very helpful very professional
10 August 2026
Reply from DFS Furniture - Glasgow
Hello Hazel,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The woman who served us was absolutely…
The woman who served us was absolutely lovely and so so sweet highly recommend this branch to everyone they take good care of you
10 August 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service from member of staff Hazel! She was very helpful and made sure that all informative was given and understood. All my questions were answered and was an overall great experience.
10 August 2026
Reply from DFS Furniture - Glasgow
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Hazel.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Selection in store firstclass
Liked the general atmospher in the shop The layout of the store was ideal.
Staff were first class, their approach was just right. No push.
9 August 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Top of the line service and incredible customer service
We first entered the DFS in London Rd, and was greeted by a colleague, Deeps (was also the name on his device) he was extremely chatty and make sure he understood what we were looking for. After some chat, he showed us to some beds that we had been looking at and what we had in mind, he managed to show us some that were available online as well, and we had seen something exactly as we had pictured, and when it came to the mattress, he showed us some that would be fitting to us both as what we had liked in a mattress. By the end of it all, Deeps had everything laid out for us, gave us ideas when to expect the deliveries and what we can do. Even after this, he showed us some dinning sets that were in the store as well, and letting us know what DFS has to select from. We were really thankful for all that he had to show and offer us from start to finish on our visit and experience. 100% incredible and so thoughtful
9 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Emma helped us today
Emma helped us today, she was lovely, very helpful, knowledgeable and nothing was too much hassle.
9 August 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emma.
Kind Regards,
Jordan
DFS Customer Support
Hazel was fantastic 👌 explained…
Hazel was fantastic 👌 explained everything very clearly. Payment and the aftercare etc. Fantastic customer service. Thank you
9 August 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Hazel.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello Michelle,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great service and salesperson from…
Great service and salesperson from arriving in store to leaving
9 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very kind and fast
8 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Salesperson was very helpful h
9 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Even being a young person looking for…
Even being a young person looking for furniture i was still taken seriously where most people would not have taken me as seriously
1 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
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