We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... See more
Company replied
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See what reviewers are saying
Very professional staff Charlie looked after us and a great job she made of it. Knew her stuff answered all our questions and explained everything we needed to know. You have some wonderful staff in y... See more
Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... See more
Company replied
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hardwick Road, PE30 4NA, King's Lynn, United Kingdom
- 0333 999 9748
4.9
Excellent
3k reviews
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Service was good and quick
6 June 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
They have made it easy to purchase on…
They have made it easy to purchase on line
Thank you
6 June 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Allowed to take time when choosing
No pushy sales person had a nice relaxed time and they were there to help if needed
5 June 2026
Reply from DFS Furniture - Kings Lynn
Hello Dawn,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We were greeted by Madeleine in the…
We were greeted by Madeleine in the kings Lynn showroom and she was attentive and polite and able to answer all of our questions with confidence and product knowledge. Her great attitude led to a sale.
4 June 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Staff were great
Staff were great, took us through all options explained everything clearly. Excellent service
1 June 2026
Reply from DFS Furniture - Kings Lynn
Hello Kat,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great friendly staff that really know…
Great friendly staff that really know their stuff.
10/10
1 June 2026
Reply from DFS Furniture - Kings Lynn
Hello Gavin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful, informative and patient salesman, Colin. Listened to our specifications and at no time did we feel pressured into anything.
30 May 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Colin.
Kind Regards,
Jordan
DFS Customer Support
Great service and sofa arrived much…
Great service and sofa arrived much sooner than expected really pleased.
17 May 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from Maddie
Excellent customer service from Maddie, very professional, helpful, welcoming and gave excellent advice
30 May 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Maddie.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Knowledgeable member of staff
Knowledgeable member of staff, answered all my questions efficiently.aa
28 May 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Hello Roman,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Our sales assistant Matt was very…
Our sales assistant Matt was very helpful to me about buying my furniture at DFS. He was respectful and well mannered talking to me during our purchase of the set of furniture.
24 May 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Charlie was very helpful and made our…
Charlie was very helpful and made our choice easy 10 out of 10
25 May 2026
Reply from DFS Furniture - Kings Lynn
Hello Trevor,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Sofa shopping.Arran was very helpful and had all the…
Arran was very helpful and had all the information we needed to choose our furniture.
And he made us a coffee!
Stressful shopping.
23 May 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Brilliant service from Charlie so…
Brilliant service from Charlie so helpful and showing us the saving for bank holiday weekend
24 May 2026
Reply from DFS Furniture - Kings Lynn
Hello Colby,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Aaron was amazing! 100% would recommend
My partner and I have visited DFS King’s Lynn multiple times over the past few months leading up to our completion date on our first home. Everytime we’ve visited we’ve received a warm welcome and always offered help. Today we finally ordered our sofas with Aaron who was extremely helpful, allowed us to wander and fully decide, he didn’t push a sale or demand extras like most salesman. He was honest, open and explained everything to us (sofa care, fabric care, easygliders for the bottom of the sofas) he was amazing. If he’s still working there when we need to replace or change our sofas we will be going back to him!
23 May 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
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