DFS Furniture - Leicester Reviews 

Attention to detail during our time with your staff during us choosing made the whole experience friendly and straightforward.

Latte on entrance. Knowledgeable assistant. No pressure sales. Served by Harman.

Paul who helped us today was clear, knowledgeable and quick with assisting us buying a sofa.

I purchased the Bravado brown leather recliner sofa. It was delivered and installed and all looked fab. It is lovely and the reclining makes it so comfortable. It is hardly used by 2 adults and well looked after .Unfortunately after being 16 months old the colour came off one of the headrests looking very unsightly. As it was still under warranty they sent a service repair out 2 weeks from reporting. I was told this did not come under warranty as apparently you can't put your head on headrests this causes the colour to come off. Disappointed tried to dispute this to no avail..have now had to pay them to repair it as it looks a mess and have to wait 12 weeks for it to be fixed. Now cover it to prevent further colour loss . Would not recommend poor quality and service

Helpful staff with good information

We were looking for a new sofa with sofa bed , I had already looked on line and had a couple I wanted to view. When we got there none of them were exactly what we wanted so speaking to a lovely staff member (sorry I can’t remember his name) he showed us one that fit the bill 100%. It was larger than we had looked at so a quick trip home to measure then straight back to place the order…. Can’t wait for delivery now 😁

The staff was very easy to talk too and made us feel welcome they was polite and understanding and helpful would shop there again thank you

The assistant was very informative and helpful

Very helpful we were served by a lovely lady named Blaze and she couldn’t do enough for us .

Sahil was very helpful. He didn’t put us under any pressure but answered all our questions and told us all the relevant information we needed to know. He was polite and friendly throughout and made us feel welcome and relaxed.

Had a really enjoyable experienced was not rushed no hard sell and sales advisor was very knowledgeable and supportive

Paul was excellent he explained everything and so calm .thanks Paul great service.

It was a very good experience. The workers were very nice and friendly.

Very pleased with our purchase at DFS, its been a long time in the planning.
Paul made us feel very at home and was able to help us settle on the correct sofa for us! The free coffee was very nice too!

Blaise and her lady who was shadowing her today made my visit very pleasant, I was made a coffee and blaise explained the whole process.
From start to finish they were both very professional and approachable.

Staff were friendly and helpful

Really good service by both people who attended to me. I was willing to bend over backwards if needed as they were both very pleasant people.