Me and my family had a great experience at Dfs. Blaise was so good with our two toddlers gave them drinks to keep them busy and gave them attention whilst helping us decide on our sofa and helping us... See more
Company replied
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Me and my family had a great experience at Dfs. Blaise was so good with our two toddlers gave them drinks to keep them busy and gave them attention whilst helping us decide on our sofa and helping us... See more
Company replied
Sahil was very helpful. helped us finding the right sofa for our new home. Sahil was great at explaining all about interest free credit and made our experience great going through paperwork. Made us f... See more
Company replied
We had already purchased a sofa a week before and decided to by another. Our advisor in store was Hitesh, and was really helpful, he explained everything really well, good efficient service. Would... See more
Company replied
We had a great experience at DFS Fosse Road thanks to Hitesh. From the moment we arrived, he made us feel very comfortable and welcome. He was patient, professional, and took the time to answer all... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Everard Way, Fosse Park South, LE19 1UT, Enderby, United Kingdom
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All round excellent buying experience.
Staff (Maff) excellent, helpful and not at all pushy.
This was a positive experience.

Reply from DFS Furniture - Leicester
Excellent service staff Soni who is very friendly ,professional

Reply from DFS Furniture - Leicester
Sahil was very helpful. helped us finding the right sofa for our new home. Sahil was great at explaining all about interest free credit and made our experience great going through paperwork. Made us feel welcomed with great customer service. Thank you Sahil!

Reply from DFS Furniture - Leicester

Reply from DFS Furniture - Leicester
Me and my family had a great experience at Dfs. Blaise was so good with our two toddlers gave them drinks to keep them busy and gave them attention whilst helping us decide on our sofa and helping us decide on the layout of our living room. She went the extra mile by finding a tape measure and showing us the different sizes and how our sofa would look in our home. Blaise didn’t rush and made sure we were happy with our choices before we left.

Reply from DFS Furniture - Leicester
We find it quality and affordable sofas with help of professional and friendly staff at DFS especially a guy called Muhamad (sorry if we spelling incorrectly)he was so helpful and kind towards us

Reply from DFS Furniture - Leicester
Staff were great and helpful, got us exactly what we wanted and explained everything thoroughly! Thanks DFS!

Reply from DFS Furniture - Leicester
Blaise was an amazing help when looking for our sofa. Really laid back, and so helpful! Would recommend! :)

Reply from DFS Furniture - Leicester
Excellent experience.
Not pushy in any way at all.
Great service from customer service person.

Reply from DFS Furniture - Leicester
Excellent customer service, Sahil was very professional from the beginning and helped us all the way - not like aggressive customer agent, polite in approach but very effective.

Reply from DFS Furniture - Leicester
Brilliant customer service, helpful and do not pressure you. Special thanks to Sahil at Fosse Park who was great the twice we went in!

Reply from DFS Furniture - Leicester
The shop itself was a nice place to be and the staff weren't pushy but there to help when needed.

Reply from DFS Furniture - Leicester
Fabulous service the salesman was very helpful and informative

Reply from DFS Furniture - Leicester
From the moment me and My Wife walked in though there was a really nice gentleman that help us out and go through everything totally helpful real respectful services was 10 out of 10 thank you so much

Reply from DFS Furniture - Leicester
Hits who dealt with me and my daughter at the foose park outlet was so helpful answer all questions purchased the sofa so simple and easy he was so helpful thank you

Reply from DFS Furniture - Leicester
Hitesh welcomed us as soon as we arrived and was very helpful, provided refreshments gave us time to consider and was very informative and was not pushy at all. Very good service

Reply from DFS Furniture - Leicester
We had already purchased a sofa a week before and decided to by another.
Our advisor in store was Hitesh, and was really helpful, he explained everything really well, good efficient service.
Would definitely use store again if need to in the future.
Many thanks Hitesh.
From Dave & Jane.🙂

Reply from DFS Furniture - Leicester
Beth the sales assistant was absolutely amazing! She took her time with parents in law, she was so patient, as my father in law had a lot questions to ask! 🤣

Reply from DFS Furniture - Leicester
The staff were very helpful and available without over crowding. They explained everything in detail and were able to answer any questions

Reply from DFS Furniture - Leicester
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