We were assisted by Sonia who was extremely helpful and informative. She did everything she could to help us make decisions, finding solutions to any problems we came across.
Company replied
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See what reviewers are saying
She was very helpful and patient with us as we made different choices and took her time to help us with our order. Offered us something to drink and made us comfortable showing us the choice we made o... See more
Company replied
Lisa was lovely and helpful with finding the right size and style that we were looking for. Offered a coffee or hot chocolate too. Very understanding and happy to help show us around as well as gettin... See more
Company replied
I just wanted to write to say how happy I was with the service I received when I went to the DFS store at Fosse Park. I especially wanted to let you know how impressed I was with the service I receive... See more
Company replied
Company details
- Home Furniture Shop
- also in
- Furniture Accessories
- Homewares Shop
- Living room shop
- Sofa store
- Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Everard Way, Fosse Park South, LE19 1UT, Enderby, United Kingdom
- 0333 999 9781
4.9
Excellent
7k reviews
Asks customers to review
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Outstanding Customer Service
Our experience and service provided at DFS Leicester Fosse Park this afternoon was very thorough and courteous, by Beth and her Manager to ensure we purchased the sofa and chair tailored to our requirements. Thank you both.
3 October 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Very informative
Very informative
Very polite
Welcoming
Honest
Transparency was excellent
3 October 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Staff gave us plenty of space to look…
Staff gave us plenty of space to look around, discuss and decide which was very much appreciated.
3 October 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful and making sure iv bought…
Very helpful and making sure iv bought what i need
3 October 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
DFS experience was great as soon as we…
DFS experience was great as soon as we walked in we were made very welcome by a lovely lady called Blaze she was very helpful & made everything easy to choose our new sofas. 5star customer service.
3 October 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Very good customer service
Very good customer service. Staff were available when required but not pushy.
2 October 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The customer care was very nice.
The customer care was very nice.
They expanded well to us and it was very quick and understandable without any problem
2 October 2026
Reply from DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Sales assistant was very helpful and…
Sales assistant was very helpful and informative
1 October 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great experience.
We were able to view the furniture in the showroom without hassle the Paul helped us to sort out what we needed. He was very knowledgeable and extremely pleasant to deal with. The whole experience was a pleasure.
29 September 2026
Reply from DFS Furniture - Leicester
Hello Dennis,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Hitesh was very helpful and…
Hitesh was very helpful and knowledgable and made our experience very smooth!
29 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I went to the Leicester fosse park…
I went to the Leicester fosse park store and was attended to by a guy called Muzz , he was helpful and informative, without being pushy , so excited about receiving my order !!! Great experience.
28 September 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Muzz. Thank you very much and we look forward to seeing you again!
Kind regards,
Serrenna
DFS Customer Support
Excellent experience and brilliant…
Excellent experience and brilliant customer service by Farhan.
27 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Hitesh and sahil provided us with…
Hitesh and sahil provided us with really good service and helped us choose a new sofa for our house. He explained all the details properly and guided us through the whole process
27 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Hitesh and Sahil.
Kind Regards,
Jordan
DFS Customer Support
Our assistant seemed very knowledgeable…
Our assistant seemed very knowledgeable & helpful
27 September 2026
Reply from DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Helpful and friendly
Helpful and friendly. Explained everything in detail and showed me all my options.
27 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Was made very welcome and the gentleman…
Was made very welcome and the gentleman who helped me Muzz, was great, no pushy sales pitch and I felt very comfortable with him. I wasn't looking to purchase today but I did and got great service.
26 September 2026
Reply from DFS Furniture - Leicester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
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