Great customer service! Ali was so welcoming and made us feeling completely relaxed. We were offered drinks and any questions we had were answered immediately. Very happy with our sofa and can’t wait... See more
Company replied
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We were left to browse but staff checked in periodically. When we found a suite that we liked we were then given all information that we could possibly need. Mark was very attentive and accommodati... See more
Company replied
We had a fantastic experience at DFS in MK, and we couldn’t be happier with the help we received from Ruhan. He was incredibly helpful, friendly and knowledgeable, making the whole process of orde... See more
Company replied
During our visit to DFS Milton Keynes on the search for a new sofa, I can honestly say it is the best store I have been in. The staff and manager were highly professional in their approach and very he... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 245 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8k reviews
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Fantastic customer service from Ali
23 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Me and my family we had a great
Me and my family we had a great experience with DFS team on this Sunday 23 of August.
We are very happy with the Salesperson ( Ali )he's amazing with all information and details when you ask him to help you.
My family definitely recommend for all our friends to come and have this amazing experience with DFS in Milton Keynes.
23 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great customer service and helpful staff
22 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Anna was great
Anna was great, and very patient. She gave us time to go through the options and advice we were given, giving us the chance to go home and check what would work for us. Even though we changed our minds a couple of times before making a final choice, we never felt that we were being a nuisance.
21 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Incredible service from Ali in Milton…
Incredible service from Ali in Milton Keynes, made the experience very enjoyable and pleasant
22 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
I had a wonderful experience at dfs…
I had a wonderful experience at dfs today. First time doing new furniture stuff by myself. The young man who assisted me was incredibly helpful and don’t a fantastic job explaining everything to me
22 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Had a wonderful experience in your shop…
Had a wonderful experience in your shop at furniture village in Milton Keynes with your team member GIO LOVELY LADY she explained everything calmly and friendly
20 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Ann was amazing! Great customer service.
Ann was amazing and really took the time to show me all the options and talk through my ideas until I found the lounge set up that I wanted. All the staff were friendly.
21 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Rehan was excellent
Rehan was excellent, providing advice and guidance without being overbearing
22 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Suppor
We were left to browse but staff…
We were left to browse but staff checked in periodically. When we found a suite that we liked we were then given all information that we could possibly need. Mark was very attentive and accommodating and did his best to help us with everything we were looking for without being pushy.
21 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful staff
21 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Excellent customer service from…
Excellent customer service from cheerful knowledgeable staff. We had coffee they turned the chair over so we could measure the base and warned us about delivery times. Salesman Ali was a breath of fresh air.
14 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
My experience I love DFS
My experience I love DFS. The have Quality of the sofa. Everyone took about DFS. That why. I decided to DFS sofa in my home
21 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very good customer service…
Very good customer service from Anna.Not pushy but helpful when needed with pleasant and respectful manner.
20 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Rehan was incredibly helpful for my…
Rehan was incredibly helpful for my first purchase with DFS. Amazing customer service!
20 August 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Anna was very helpful explaining…
Anna was very helpful explaining everything we needed to know about the sofa
20 August 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A very quick and easy DFS order
Went to DFS to order a couple of armchairs and a footstall to complement the DFS sofa we already had. We knew exactly what we wanted, as I had already checked online with a view to making an online order, but we wanted to go in and see the armchairs for real.
Really glad I didn't make the online order, as DFS now had a sale on, and both armchairs were about £150 cheaper each, than when I looked online a couple of days ago.
The sales person was able to facilitate what we wanted. We were done and dusted in 20 minutes. Helpful staff and non pushy. A good experience, especially as we went on a weekday afternoon and the car park and store were virtually empty. So there's a tip - go on a weekday morning or afternoon!
19 August 2026
Reply from DFS Furniture - Milton Keynes
Hello Andy,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Superb service
Staff very approachable, knowledgable and keen to help without being pushy.
19 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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