From entrance into the store the staff were certious and informative, guided us to the various products without any pressure at all. Answered all our questions promptly and at no point did we feel any... See more
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Rahul was very knowledgeable and polite, I asked a 100 questions and he patiently answered everything. Also I changed my mind a couple of times and he dealt with my order without complaint. Would re... See more
Company replied
Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... See more
Company replied
The service was spot on from Rhianna. She was very informative about several sofas we looked at. She gave us time to look around, discuss what we wanted for our budget and have good advice about the s... See more
Company replied
Company details
- #12 of 400 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 240 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
- 0333 999 9755
4.9
Excellent
6k reviews
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Reply from DFS Furniture - Oldham
Hello Laura,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Matt was excellent in his approach and…
Matt was excellent in his approach and explained everything that we needed to know
20 July 2026
Reply from DFS Furniture - Oldham
Hello Beverley,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff.
19 July 2026
Reply from DFS Furniture - Oldham
Hello Clare,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
A big thank you to Alicia for the…
A big thank you to Alicia for the excellent customer service. She was friendly, welcoming & explained everything in great detail.
20 July 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff and service.
19 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Ian scholes was very nice helpful and…
Ian scholes was very nice helpful and friendly 10/10 very Happy with the service
12 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lovely lady served me so polite &…
Lovely lady served me so polite & informative when purchasing this chair for my 85 year old mum xx
18 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
18 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The moment we walked in we were treated…
The moment we walked in we were treated with kindness and respect. The staff helped us pick the perfect sofa for our home, showing us all the features and and different details.
17 July 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Found exactly what we wanted
Found exactly what we wanted. Good customer service very friendly
17 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Naimat,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Barbara,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Alan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Visited the Elk Mill store looking for…
Visited the Elk Mill store looking for a corner sofa in a particular colour.
Paul was extremely helpful and I purchased a sofa and also a coffee table.
5 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Went into store to look at a sofa which…
Went into store to look at a sofa which wasn’t available but ended up choosing another style. Jenni was really helpful and understood all my requirements, would definitely recommend.
13 July 2026
Reply from DFS Furniture - Oldham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
The transaction was well explained to…
The transaction was well explained to me by the sales man.
13 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
5star service from start to finish…
5star service from start to finish loads of choices Jenny was fantastic so helpful good sofa at a fantastic price
13 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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